Sarah is really helpful and provide me with a best service specially in this unprecedented time. I highly recommend the firm.
Is sheet company not recommended i will pay 600 for double bed and after month matress it deform and bed creaks
Takes a month for delivery of something totally different to the item I ordered
Now I have to pay £50 to return it to them
They are crooks Wouldn't go near them AVOID
Many thanks to the Team at Beds, Moh and Maz. They both were very helpful and went above and beyond to find the right solution for myself.
Thank you.
Ordered and delivered within 2 days, assembled in 30mins and slept in overnight. Does exactly what the description says. Thanks
I was cery impressed with the item and the customer service advisors were great! I will be returning to the site in june to purchase a rattan set!
Arranged delivery of a bed and mattress for a Saturday, all confirmed. Got an email on the Saturday afternoon saying the driver had been involved in an accident so I would have to re arrange another day. I phoned up (after being on hold for 20 mins) and had delivery arranged for the Monday. Then on Sunday I had a phone call from a completely different company, (who are apparently the same company) saying the bed I chose was out of stock so thats the reason I did not have my delivery on Saturday! I WAS BLATANTLY LIED TO! They couldn't even keep there excuses the same! The bed and mattress did turn up on the Monday, however, it is a load of cheap rubbish! On one of there websites they sell it for £269 and on the other they sell it for £769 exactly the same bed and mattress and completely different prices! Horrible nasty people mugging people off left right and center! Bought a MEMORY FOAM MATTRESS, RECEIVED A LUMP OF CONCRETE! Also i am heavily pregnant, which I did say to the person I spoke to on the on the Saturday. Do not waste your money, it definitely is not memory foam. Really upset and angry at this horrible company. Now having sleepless nights on this so called memory foam mattress and getting up in the morning with a bad back. Swerve buying from this company and also the same companies: Furniture Italia and also Giomani Design.
This place has just delivered my bed and the service provided was great and would recommend to anyone.
The discont was excellent as well.
Just received some garden furniture this morning from this company and its the worst Ive ever had, nothing fits and now nobodys answering the phone.
DO NOT USE THIS COMPANY
Answer: Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U. K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri
Answer: You should be suspicious
Answer: Hello Carol W. Sorry for the late response. I can confirm the reviews we receive or service reviews and are not product reviews. We do offer a returns policy as advised in our Terms and Conditions, which allow customers to view the items before returning, but there are some provisions put in place.
Answer: Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.
Answer: Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.
Beds.co.uk has a rating of 3 stars from 817 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention trading standards, phone call and full refund. Beds.co.uk ranks 3rd among Beds sites.
Hi there, Please can i take an order number or a delivery postal code please.