Beds.co.uk Reviews - 817 Reviews of Beds.co.uk

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Emmanuel J.

1 review

0 helpful votes

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VALUE FOR MONEY AND FAST DELIVERY

November 23, 2017

VALUE FOR MONEY AND FAST DELIVERY
Easy to order and product quality very good.
On-time delivery. Definitely recommend this company to friends.

Date of experience: November 23, 2017

YVONNE G.

1 review

0 helpful votes

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Bed was great just what we wanted

July 30, 2017

Buying on line, delivery and product was 5 star. Easy to buy delivery within days and product good.

Date of experience: July 29, 2017

mirela a.

1 review

1 helpful vote

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Very nice

December 21, 2017

Very comfortable bed, prompt delivery. Excellent contact with seller. I am very glad with this bed.

Date of experience: December 20, 2017

James m.

1 review

0 helpful votes

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Good

May 5, 2021

Good quality and a good price! Arrived on time and was handled correctly...

Date of experience: July 27, 2017

alan w.

1 review

1 helpful vote

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July 20, 2017

Very good first time i brought anything on line...

Date of experience: July 20, 2017

Arek S.

1 review

0 helpful votes

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Arek Swiat

October 24, 2017

Very quick delivery and response. Furniture is great we love it...

Date of experience: October 24, 2017

Ami l.

1 review

0 helpful votes

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Crushed velvet super king divan bed

November 23, 2017

Excellent price, fast delivery and love this bed! Good customer service, would definitely recommend

Date of experience: November 23, 2017

Q&A (52)

Question

you have some stunning design beds and was going to buy on however the amount of negative reviews makes me nervous to use this company, my bed is very important to me i suffer with M.S and when having a real bad day i am bed bound i need to know that A) the bed is quality and comfortable B) that the bed will arrive in good time with all parts needed for assembly are present and finally C) there are many claims that state that complaints go ignored that the wrong beds have been delivered, also that people are unable to get these matters resolved as calls arent be answered and emails ignored..what do i do i really love some of the beds on your site but £600 is a huge amount of money to lose how can you reassure new customers that read the reviews and would be put off by the things said ?

Answer: Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U. K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri

By Julie.P Beds.co.uk R., over a year old

See more answers (6)

Question

after reading reviews here, tell me why I should order from yourselves, I have a £500 order in the basket, but am so suspicious after reading most of the reviews

Answer: You should be suspicious

By DON J., over a year old

See more answers (3)

Question

I've ordered a bed and not received an order confirmation or delivery slot email. It states free next day delivery on the website (why I ordered)

See more answers (0)

Question

Any reviews on rattan garden furniture.

Answer: Hello Carol W. Sorry for the late response. I can confirm the reviews we receive or service reviews and are not product reviews. We do offer a returns policy as advised in our Terms and Conditions, which allow customers to view the items before returning, but there are some provisions put in place.

By Julie.P Beds.co.uk R., over a year old

See another answer (1)

Question

bought Crushed Velvet Divan set with headboard +memory foam mattress on 22/10/18 unfortunately the platform top has collapsed., what is my option pls?

See more answers (0)

Question

Does anyone try 1550 spring memory foam mattress?

See more answers (0)

Question

what is the quality like on mattresses and what are the reviews

See more answers (0)

Question

I would love to be contacted by James my sons bed was meant to be delivered yesterday didn't come so no bed for my DISABLED SON to sleep on .

Answer: Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.

By Julie.P Beds.co.uk R., over a year old

See another answer (1)

Question

if i buy and the beds not as described what recourse do i have?

Answer: Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.

By Julie.P Beds.co.uk R., over a year old

See another answer (1)

Question

Unsatisfied customers: has anyone actually had real satisfaction from this co. about their shoddy products? Will Trading Standards help?

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Beds.co.uk

Reviews (817)

Q&A (52)

after reading reviews here, tell me why I should order from yourselves, I have a £500 order in the basket, but am so suspicious after reading most of the reviews

I've ordered a bed and not received an order confirmation or delivery slot email. It states free next day delivery on the website (why I ordered)

Any reviews on rattan garden furniture.

bought Crushed Velvet Divan set with headboard +memory foam mattress on 22/10/18 unfortunately the platform top has collapsed., what is my option pls?

Does anyone try 1550 spring memory foam mattress?

what is the quality like on mattresses and what are the reviews

I would love to be contacted by James my sons bed was meant to be delivered yesterday didn't come so no bed for my DISABLED SON to sleep on .

if i buy and the beds not as described what recourse do i have?

Unsatisfied customers: has anyone actually had real satisfaction from this co. about their shoddy products? Will Trading Standards help?

Have a question?
Ask to get answers from the Beds.co.uk staff and other customers.

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Beds.co.uk

Reviews (817)

Q&A (52)

Have a question? Ask to get answers from the Beds.co.uk staff and other customers.

Overview

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From the business

Business History

Company Representative

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