Ordered a garden cube via IJinteriors, prompt and efficient service, reasonably priced, very pleased with the product
Great priced bed, fantastic no hassle service with brilliant communication and prompt delivery, will definatly recommend
Super quick delivery, fabulous customer service.
I couldn't have chosen better. Very good price as well.
DE240FX I was kept informed and the bed arrived when they said it would. Delivery driver very pleasant. Over all satisfied.
Excellent Service, Prompt delivery, stylish bed purchased and i couldn't be happier, highly recommend!
Good service, get to choose delivery day/time. Bed was delivered as described. If ive wasted my time reviewing this for £20 I wouldnt be surprised.
If you want a bed get it from here 10/10 best quality we going to order more onces our house work has ended,
Ordered beds for delivery the next day. Informed will be arriving between 6-12midday. Delivery did not arrive, after calling beds.co.uk I was informed oh the items were not loaded on the van so we have to rearrange delivery. Neither did beds.co.uk or premier deliveries have the courtesy to call and inform me.
Delivery rearranged for following week Tuesday between 12 and 6. I called the delivey company at 3pm to get an update who advised me that delivery will be amde between 5 and 6 as driver stuck in traffic. Driver did not turn up.
Following day beds.co.uk rang and informed me that one of the beds is out of stock. All this time in between the manager and the staff didnt even think to tell me it was out of stock. Apparently they will take orders even if the bed is out of stock and inform you it is in stock. The manager arguement is orders placed befor yours are dealt first. Which makes sense but aint you heard of stock take. Surely those sold before my order are taken of the stock available. The whole lot of am are dishonest. They will tell you lies from staff to manager. I advise you stay well away. Will reporting the company further.
Bought new bed for son excellent help product and delivery
Sales team via phone most helpful as was delivery tram 're ETA of bed
Very good mattress
And also very comfortable as well
I order mattress and bed frame from this
Website both are brilliant and i am happy with it.
Answer: Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U. K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri
Answer: You should be suspicious
Answer: Hello Carol W. Sorry for the late response. I can confirm the reviews we receive or service reviews and are not product reviews. We do offer a returns policy as advised in our Terms and Conditions, which allow customers to view the items before returning, but there are some provisions put in place.
Answer: Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.
Answer: Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.
Beds.co.uk has a rating of 3 stars from 817 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention trading standards, phone call and full refund. Beds.co.uk ranks 3rd among Beds sites.