Beds4Less

Due to mixed reviews I decided to call the store direct rather than just make an online purchase.
I spoke to a very helpful man called Adam, he double checked everything and was extremely efficient and filled me with confidence.
I will update my review as soon as my bed arrives-I can't wait.

Rang company before ordering on line and spoke to Mohammed who was really helpful. He did advise at the time that the Day bed with trundle was out of stock and could be for some weeks. As the bed was for occasional stays by grandchildren this was not a problem. I ordered on line and received regular telephone updates. I was notified of delivery and was pleased with the product when it arrived plus it was far cheaper than anywhere else Id seen it. Thanks.

Please avoid purchasing goods from beds4less. They don't have stock and simply collects the money on the same day as you placed the order and will keep quite.

No update on orders for the delivery or refund and doesn't take request for refund. The sales/accounts team will never be in office and reception tells to call again tomorrow. As accounts not available.

I have placed the order more than 3 weeks ago and still no sign of refund.

They advertise products which are in stock and can be delivered within 3 days which are no available for at least a month.

Taking money knowing you can't deliver is fraud pure and simple

When you call them up someone from a different company picks up and tells you they are doing you a favour dealing with your call.

And of course they don; t reply to emails.

Calling them cowboys would be a compliment

Visited their showroom and factory and ordered a bunk bed made to my size requirement. Very professional, gave good advice on choice of materials and types off mattresses they could provide. Kept me informed throughout and received it on the day specified. Gave a very personal service and was very pleased to deal with them

Although we had a little issue with everything arriving separately (I ordered a Bunk with mattresses), when contacted the staff at Beds4Less were very helpful and apologetic and sorted my queries very quickly. Their customer service is second to none and the bunks that we have received are good quality at a very good price. I would recommend them

I ordered Serene Lyon 2FT6 Small Single Ivory Gloss Metal Day Bed With Guest Bed inc. 2 mattresses value £289.99 paid in full by debit card on 10/11.2014. They said they would deliver last week, but as they did not, so I tried to telephone them but both numbers were unobtainable. Can you advise me what to do next?

Purchased bed and mattress online, kept me informed throughout the process in terms of payment and delivery. Very efficient delivery service out of hours as requested by me as a matter of urgency. Friendly delivery guys who did not mind at all, fitted the bed and disposed my old one.

Just ordered another for my guest room, again communicated very well and delivered efficiently. Only this time the drivers were worried they may have damaged my mattress in transit, with the little doubt they had, took it upon themselves to manufacture a new one and returned the following day (90 mile journey), in addition to throwing some free memory pillows in. I wouldn't have known any different but it is evident they pride themselves on quality. Very impressed.

Hassle free, quality workmanship and premier delivery service with the click of a button.

Pleasure doing business with you

Best wishes

Jessica Daly

Bought a bed for my son, as I wanted a made to measure size we visited the showroom which was small but beautiful.
We were very impressed with the quality of workmanship and as they manufacture onsite we could virtually choose the size, colour and they had a massive choice of fabrics.
Thank You Beds4less.net we will certainly recommend you to our friends and family.

Thank you guys for such a professional service we recieved, excellent communication and super value deal.
We were looking for a reasonable quality divan bed for some guest who were visiting us over the New Year.
We came across this website and was told that they have a parent company who actually manufacturer the divan beds in Yorkshire so we could choose the colour and fabric of our choice.
We had our divan delivered within 7 days and thanks to the delivery guys who were very helpful.
Keep up the good work, I will definitely recommend you to friends and family.

Bought some beds and mattresses for my rental properties they arrived on time and took them up to the rooms.
Very impressed with the quality of service, will definitely use again.

Keep up the good work.

Mr M Passell

I bought a Verona Barcelona Shorty Bunk bed. I was surprised at all the bad comments on here about Beds4less, I found it very easy to get hold of customer service whenever I needed a question answered. They do seem to advertise beds that aren't in stock, but I rang them up first and found out when they were going to be back in stock, and I was happy to wait. The bed itself is really good quality, very solid and the ladder has flat rungs as opposed to upright rungs, so a lot more comfy on the feet, which I was pleasantly surprised about, because that is contrary to the picture of the advertised bed. The instructions are awful, but luckily we were able to navigate through them. I don't think Beds4less have much they can do about them really, they seem to come direct from the bed manufacturers. So overall, happy, and so are my kids!

I ordered a bunk bed 28th July and never received them until 2september. Do not use this company they take your money and constantly fob you off with excuses, luckily I paid by PayPal and lodged a dispute, oh and how funny my beds turned up. Packaging was damaged and holes were poorly drilled the whole episode was a sham

The sales team were very helpful to find me the right bed I needed, and the communication the light was perfect, kept me updated at all times! Not to even get started on the quality, unbelievable quality! Would 100% recommend to anyone

After looking at a number of bed suppliers for bunk beds with mattresses I decided to order from Beds4Less, they were delivered within a few days, Easley to assemble and at a very reasonable price. Very happy customer and would recommend.

We ordered a Julian Bowen king size bed frame and mattress along with a day bed and two mattresses. We assembled in 1 hour and are so impressed with the quality for the price on site, the mattress is the comfiest I've ever had! Lovely staff who called to arrange delivery and such an easy process. Would definitely recommend- I wouldn't go anywhere else now!

Impossible to correspond with these people by email or by phone. They have items for sale which aren't in stock. Once you place the order, they take the money but fail to tell you the item isn't in stock. It takes many day of perseverance to speak to the right department, who always seems to be too busy of finished at 2pm. I had to make threats to get my refund. AVOID. WORST EVER.

Paid for bed via paypal and credit card. Goods have not arrived. They ignore e-mails and phone calls not returned. The bed has not arrived. I think this company is a scam. I will be reporting them for fraud. DO NOT TOUCH THEM

Very good price of our Bunk Beds and mattresses. Talked to Ashraf who was very reassuring about the details of the bed and delivery.We were very happy with the outcome and would recommend this company to anyone. Mr Flowers

They advertise delivery within a few days and then consistently fail to answer queries and give you a delivery date. Most of the time they claim nobody is there and that you are talking to Europa Beds. Bed4less are actually part of Europa so once again they are lying. They are fraudulently advertising and taking your money for a service that they seem incapable of completing. Don't give them your business

We bought the Neptune bunk beds with mattresses, ordering was easy, delivery was quick and the beds were easy to assemble, they are strong and look lovely, we are very happy customers and would highly recommend.

The delivery guys were assembling our bed and ripped our newly wallpapered wall! Very upset about this!
They completely denied that they did it. Do not trust this company!

Shopped around for a triple sleeper and Beds4Less came up significantly cheaper than the competition. Even cheaper with a combo purchase of a pair of mattresses. I thought things might be too good to be true, but decided to give them a try.
The bed frame was delivered very quickly - faster than I was expecting - and I received an email notification about tracking which allowed me to arrange for someone to be in to take delivery.
No mattresses with it, however. So I gave them a call and they confirmed my suspicion that they'd be delivered separately. That second delivery I didn't get notification of (it happened a few days later), so it was just by chance that someone was in to receive them.
Can't fault the bed I bought - great price, great quality, fast delivery. Would've been nice to be able to track the mattresses in a similar fashion though, and one of them had a slight scuff on it - presumably occurred during transport - they were well protected in multiple layers of wrap, but this one has been 'worn' in one corner and exposed the mattress. It's only a small cosmetic issue though, doesn't stop the bed from doing it's job!
So it's 4 stars from me - mattress shipping/tracking was the only part of the process I had any (minor) issues with - but they could not be touched for price so quite happy with my purchase!