Beds4Less

I am delighted with my guest bed & the customer serviced provided by Mohammed. This was also the best price which included 2 excellent quality mattresses. Best on- line deal available.

Can't believe the quality of my new bed, I didn't pay much for it.
The delivery was very quick and the driver was so helpful,
Thank You Beds4less.net keep up the good work.

Ordered bed 2nd Oct, item stated despatched within 3-5 days which we needed since son's bed is broke. We are still waiting for bed, they ignored e-mails so don't bother e-mailing, first call to find when it would arrive we were told should arrive Fri 13th or Mon 16th, called again on 11th since no call about delivery to be told its coming from manufacturer and would be there by Wed 18th. E-mailed on 18th No response, E-mailed to cancel order 19th no response. Called today at 2pm to be told there was no one there they had all gone home! He is just an answer service for 4 different departments that operate there but would leave a message. Avoid

I had a great service provided by beds4less. The delivery setup is efficient and quick any questions I had they always answered the phones. The bed/mattress quality is definitely up to standards.

The bed arrived on time and was easy to assemble. Excellent value for money. This is a company I can recommend and would use again.

Order was delivered within 24 hrs - very pleased with the bed and mattress!
Will definitely buy again and would recommend using this company!

I have purchased a bed with this company and got the payment collected on 15th december 2016. Knowing I would be away, before I ordered I called and asked for a delivery on January the 7th Saturday. This did not happen.

Lots of occasions where they have NOT answer my calls. Once they picked up the phone and mentioned they couldn't attend my query because "the sales team is away on lunch break". They said they'd call me later. Of course they didn't.

Finally I called again and they called me back to confirm that I would receive a call to advise on the slot for delivery on the 14th. Their excuse for not delivering on the 7th as requested was nonexistent, simply "there was nobody available to deliver the item". Bravo... Simply amazing.

Anyhow, they confirmed via voicemail, via email and later on a phonecall that I'd receive the bed today 14th between 1 and 6pm. Check the time... Of course, yet another disappointment from this company. It's been a month they have processed my payment (considering I haven't received what I paid for, shall we agree on calling this a theft?)

I can provide details to anyone enquiring them. Do yourself a favour and do not buy from this company.

Ander.

They call me for my order and They offer me the mattress they said is very comfortable it was the bad mattress I never seen very disappointed

We bought a Verona Barcelona 5'3" bunk bed with Jubilee mattresses for the kids.

The bed frame arrived on time but as six separate parcels. The instructions were a poor quality photocopy and far from clear. It took some real working out before assembling. The bed frame was already chipped in a couple of places but we still went ahead with the assembly and repaired the damage later.

The mattresses delivered was delayed. We were informed it was due to them being delivered by their own van as opposed to using a courier. The morning before the expected delivery, I received a call to say the mattresses they had for me were the wrong size and would need changing.

The mattresses were despatched a few days later by courier and despite being tracked, were not delivered on the specified day. They arrived the following day without prior warning.

The mattresses we received were 5'0" long as opposed to 5'3" and clearly short for the bunk bed.

In an effort to get them swapped for the right sized mattresses I have repeatedly telephoned Beds4less. Sometimes the phone rings out or goes through to a mobile. I have left a voicemail message, actually spoken to two members of their staff, sent several e-mails (all e-mails failed to be delivered by the Europa Group Postmaster), sent them images of the mattresses sizes via What's App and completed their on-line enquiry form. - TO DATE NOBODY HAS MADE CONTACT WITH ME and as a consequence of this, one of my children has been sleeping with his mattress on the floor for over three weeks.

The situation remains unresolved and I am appalled by this.

I cannot recommend this company.

Very bad service experience... i ordered wooden bed from them on the 18th of January. On bed4less webpage it say 7-14 days delivery... nearly two weeks later I rang them, they said that my bed is coming from other company and will be deliver soon. I received a text message on 31st of January that my bed will be delivered on 2nd of February, so one day after 14 days. Ok, not a big deal... unfortunately they gave a courier company wrong post code... so they rang me that they won't deliver and I need to contact my supplier, what I did straight away. They said they will check what has happened and let me know... no message, nothing from bed4less. I rang them Monday 5th of February, they apologised and promise delivery by end of the week and to compensate my time waste they will send me two foam memory pillows... I was ringing them every day, and every day i was promised that by the end of the week bed will be with me... Friday, I rang them again to ask what is going on... They said they need to check... and again no message from them. I sent them an email that I will report them to trading standards... and guess what in 10 minutes I had few emails from bed4less with even day of delivery... wow. But they said it is not they fault, and I still did not get my pillows and bed was delivered on 13th of February so nearly 4 weeks after i did order it... there are few scratches on this wooden bed and I am thinking to send it back... But it is going to be probably another night mare to deal with bed4less... where are my promised pillows?

Ordered headboard on Wednesday evening - it arrived Friday afternoon, could not have been quicker - excellent service!

NO BED AND NO REFUND YET! STAFF very
Unhelpful.
Our Bank on the case and will be contact Trading Standards if not resolved very soon!.

Cowboy company, badly organised, full of promises, should not be in business. PLEASE DO NOT BE TEMPTED TO USE.

Great value for money they look amazing and most important my kids a thrilled to bits with them.