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BeFrugal has a rating of 4.2 stars from 968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 3rd among Cash Back sites.
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I am not sure how or when to apply BeFrugal. Sometimes a tab shows up on my computer when I place an online order & I select it however, I have no idea what to expect. I would love to know how to make the most of this app. Sometimes it isn't very easy. I see I have accumulated some rewards but I am certain there are times I could use it.
More than once I bought items though BeFrugal but never got the rebate. They make it impossible to report it because the date of the purchase isn't on the form you have to use and if the date is not in their system you can't submit the form. Will not waste my time with them in the future.
Always, this APP or website brings you a very bad experience.
Only because after you finish your purchase, you will find that some records will tell you it would be not eligible.
But you will never know exactly why it is not eligible.
And if you complain too much, this stuff will tell you that your account will be deleted.
A worst experience that I had from all the APP.
Hope this worst APP DOWN.
After reserving a hotel via BeFrugal.com and receiving a confirmation number, we got to the hotel and were told there was no reservation. We had to pay out of pocket and go through the hassle of contacting HotelStorm (hotel branch of BeFrugal). The first two emails I sent to them were unanswered. They finally resolved the issue and refunded the money we paid out of pocket, but the reviews of HotelStorm are not good. I would never do this again.
Really good, except it's a long time to wait for cash back and really complicated to receive cash back (I don't have paypal and needed to send to another email, and that process was unnecessarily difficult-but the amount of cashback sites is great.)
They give you the run around for months! And all the "reasons" provided for a denied cash back purchase aren't clear. I made a purchase in November 2018 and It's now April 2019 and I'm just finding out my for reasons unknown my $25 was denied. Just Ridiculous!
I think "Befrugal" beats all the other cash back rewards company's and I "HIGHLY" suggest everyone joins "Befrugal"! You don't have to worry about what rewards you earned expiring, like some of the other company's!
"Befrugal" is Number 1 with me! And if you join, it'll be #1 with you too!
Have used befrugal now for a few years. They seem to be the up and comer lately with cashback. They have a few hard to find deals that most other competitors don't both with, for instance LocalFlavor. They track cashbacks very well.
I will certainly continue using them in the future.
The company plays games and gimmicks with cashback, and doesn't pay what you owe. They employ this jackass named "Todd" there who's sole job it is to fire off useless canned responses, and give you the runaround. This site is a joke, don't waste your time. They don't pay what they owe
I wish I could give them 0 star. I don't use cashback website often, and can only compare it to Ebates. During the BF season, I used the two websites. Everytime before I placed an order, I would check the cashback rate at the two websites, and use the higher one. Also, I would clear all cookies after that. It has never been a problem on ebates, and I have already received all my cashback through paypal. Quick and Accurate. But Befrugal? Some of the my cashback has never been posted. I asked them to investigate one of them, and they told me the result showed that I had clicked other websites. So, avoid them if you can. Even they may provide higher cashback rate, but it is highly possible you would get nothing.
Unlike Rakuten, BeFrugal will not give you a rebate unless their vendor, in this case Bloomingdales, gives them the money that they were supposed to get. Only when Bloomingdales (any vendor) pays BeFrugal will you get your cashback. With Rakuten, you get your money no matter what happens between Rakuten and the vendor. I could have gone through Rakuten and received a cashback on my $200 purchase and instead received zero. Totally unprofessional and did nothing to honor their commitment to be to provide a rebate. If they have a problem with a vendor they need to take it up with the vendor, not refuse to give the promised cashback to the BeFrugal customer. Will never use them again for a cashback.
Tip for consumers:
I would avoid BeFrugal given my experience. Stick with a more reliable cash rebate company that has better policies in case they are not reimbursed by the vendor.
I've spent over 1000$ on different web pages included in Befrugal list.
Only 5$ received after a year passed by.
Their promised 3 months wait time for cashback is a clear scam. Most people give up on waiting or simply forget about befrugal in a month. It in such a big amount of time, that befrugal is not goanna send you money at all. You wouldn't receive anything from them until you demand your order reviewed after 3 months. Imagine how many email you receive in 3 months, your order confirmation is gonna be lost in a huge archive and little chance to be found again.
Use ebates.com instead. Two weeks at most and 75% success rate for my orders.
I actually had forgotten about BeFrugal.com. I was looking for a discount, & when I hit the pig icon & connected with the site, I was informed I had money waiting to be paid to me. All I had to do was decide my payment method. What a pleasant surprise. I don't think I'll be forgetting BeFrugal anytime soon. Couldn't have been any easier. I will be recommending this site to my friends.
My experience is completely horrible.
A friend had suggested I try this site.
I signed up. Was told I'd receive a $10 bonus for signing up. I placed an order that was supposed to give back 8%. Waited over a week not only did I not receive the $10 sign up bonus but there was absolutely nothing regarding my purchase through their website. I contacted them. Sent everything they asked for: the order number, the order total, the email confirmation. They email back demanding I send them more information.
I shouldn't have to jump through hoops to get back the 8% I was supposed
To receive. What a joke. This wasn't one but two issues right from the start. Screw this. I'll use ebates and I'll make sure everyone I knows not to use this company as well. What a waste. I could've gone through ebates and actually gotten paid.
Have used multiple cash back sites. BeFrugal used to be my favorite. Guess they thought I was making too much money or something because all of a sudden they stopped paying me my cashback claiming I didn't click through their links correctly. I kept with it a few more times just to make sure it wasn't an user error while using more reputable companies like Ebates or MrRebates. Turns out every one of those shopping trips at Ebates and MrRebates worked perfectly and when I use BeFrugal they kept denying me. Maybe they just wanted to keep all my money... so I stopped with this lousy company and have been happily getting cash back from MrRebates now. BeFrugal is a complete waste of time and their customer service is total trash.
Just started using this site after many years with other similar sites and this one is certainly a keeper. Their minimum payouts are FAR SUPERIOR to any I have used (FOUR) and it is pretty streamlined and straightforward. So far I recommend after my first payout request. No problems with receiving earnings as I have ordered online through their site. Will update this if anything changes.
I have personally used this site and can say that its no where ebates which I have been using mostly. I already had couple of instances when no cashback was provided to me for no justified reason. And that was after following 100 rules this site has set for you to be eligible for cashback.
Hi there, I'm sorry to hear you're disappointed with BeFrugal. If cash back is not issued when expected, our team always tries to provide the most thorough explanation possible for why that was the case. Our support team is available via Live Chat and email if you have any questions.
Pathetic site. Deactivates the account with any reason and doesn't reply to tickets or give reason for deactivation. Never used referral or gave referral to anyone, only have one account.
Deactivated the account as soon as I cashed out via bank transfer.
They'll just copy paste that you violated a policy and would stop responding the moment you ask for which policy was violated. Same is the case for live chat. Doesn't respond you once you start asking questions.
Just go for topcashback or rakuten. Avoid befrugal.
Update: approx 20 days and still not responding. Raised multiple tickets. That tells how pathetic they are.
It takes some time to get your $$ back but the cashback %%% is better than other places so it is worth the wait. Make sure you don't have other cashback websites open or you will not get your cashback purchase approved by Be Frugal.
Offers new customer sign up and referral bonuses. Has competitive cashback rates and offers multiple ways to cash out your balance. I have not had to deal with missing cashback so I am not familiar with customer service. Otherwise, recommend checking out for yourself.
I've used other cashback sites that are flakey, but befrugal consistently offers the best rates (or near the best rates) and I've never had any issues with it. It shows you right away when you place an order through it and you can track it through to confirmation. Payment is easy to request (although I had a little difficulty requesting payment through the form I wanted from a mobile browser), and they give you bonus money when you request an amazon gift card, which is as good as cash for me. I'm very happy, and will continue to use them.
I have been using Befrugal and their support is awesome. Not like any cashback sites, which advertise higher cashback bonus and don't back it up. Never had any issues with Befrugal. I highly recommend Befrugal.
It just stays as pending until you ask about it then they tell you that YOU have clicked on the link wrong and it was declined. Don't bother and stick with Rakuten. Customer service was also rude and was quick to dismiss me and HAPPY to cancel my account when I was unhappy rather than address the issue
Hello Shannon! Thank you for leaving us your comment! We value each and every one of our customer feedback, including ones like yours! I would love to take this opportunity and explain to you Who is BeFrugal and What BeFrugal does. BeFrugal is just a cash back portal that provides a service of connection for the Customer to the Retailer. Once you place an order with a Retailer, it is on them to Acknowledge and then Approve of your cash back. That is why each Merchant has their own Terms and Conditions listed underneath the Cash Back percentage.
In most cases, they will acknowledge a pending cash back within the first 7 days of when the purchase was made. We provide the Missing Cash Back ticket, in the case that they do not acknowledge the pending cash back. We do not know the process that the Retailer takes when they are reviewing disputes, we simply wait on them to give us a response. If they decline, the will provide a reason for it, which you are more than welcome to as for. When the Retailer acknowledges a Cash Back, they have given us an estimated time frame of Up to 90 days for cash back to go from Verified to Payable. Cash Back is based on commissions BeFrugal receives from the store. If BeFrugal does not receive commissions for orders placed directly with the store, we cannot give you cash back. We have information on the FAQs section of our page. We are also here to help in anyway that you need! If you ask us to close out your account, we will do what the Customer is requesting us to do. We value each one of our members but at the end of the day, it is your decision if you would like to continue working with us or not. We would be more than happy to keep your account open and active. You can always request for us to bring back your account. If you have any further questions, feel free to reach out to us. We are here to help you!
Too rude and too many requests for information. When it's time to pay cashback, First they ask phone number then they send a big email asking for name address and everything then they ask to provide proof of purchase. Too much of a hassle. Then they suspend the account citing violation for no reason
They show they pay out a little higher than eBates but then BeFrugal doesn't actually credit the shopping trips. Nothing for Amazon (almost $200 household/kitchen items should have cash back); Walmart shows estimated payment date of February 22,201 for a purchase made in Nov 2018?
Really disappointed because I could've had such a nice payout from eBates for the money I've spent this month and wasted using BeFrugal.
This site is amazing. Just buy the stuff you want and then WOW free money. For the complainers out there. PAY ATTENTION! The cash back is not 100% on every site. This site gets paid to bring you to the sites and sell the products they are trying to sell. Wants points for AMAZON every time you shop get an AMAZON card. Then when you do shop and it's a payback category the its a double bonus! Just download the tool bar and it does rest. If you go to the site you know ahead of time what the bonus is and for what.
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BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.
Hi Roman, I can assure you that BeFrugal is not a scam, and we have many happy users requesting and receiving payment regularly from cash back shopping. If orders have not tracked within 7 days' time (visible in your account), we encourage you to file a cash back inquiry and send a copy of your order confirmation. If you have specific orders you have questions about, our support team is available via Live Chat to assist you.