• BeFrugal

2018 CUSTOMER CHOICE AWARD

BeFrugal

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Overview

BeFrugal has a rating of 4.2 stars from 968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 3rd among Cash Back sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.7%
Positive
102
Neutral
1
Negative
12
15
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How would you rate BeFrugal?
Top Positive Review

“BeFrugal”

Maureen L.
9/22/24

I am not sure how or when to apply BeFrugal. Sometimes a tab shows up on my computer when I place an online order & I select it however, I have no idea what to expect. I would love to know how to make the most of this app. Sometimes it isn't very easy. I see I have accumulated some rewards but I am certain there are times I could use it.

Top Critical Review

“Don't Always give earned Rebate”

Michelle T.
4/30/24

More than once I bought items though BeFrugal but never got the rebate. They make it impossible to report it because the date of the purchase isn't on the form you have to use and if the date is not in their system you can't submit the form. Will not waste my time with them in the future.

Reviews (968)

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customer service (76)
Thumbnail of user ericac199
Philippines
1 review
3 helpful votes
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July 15th, 2020

Befrugal seemed easy to use and been using it over a year or so. Until I realized all my cashbacks arent being credited and you always need to review it and submit a "missing" cash back inquiry. It's a hassle but I didnt mind it. Then came to a point this year when almost all of my cashbacks arent showing so I submit each one. It's July and some of my inquiries from April are still "pending retailer review" after submitting all that they need to confirm the order. I mean, c'mon, if you dont check your cash back and failed to file it withing 60 days of purchase, then it is null and void already, but if a retailer failed to pay you even past 60 days- it's okay? I've submitted numerous follow ups but to no avail. At this point I regret using this app, there's so much cash back apps out there.

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hi Erica, Thanks for your patience on this issue. Due to COVID19, we are experiencing longer than usual response time for Cash Back inquiries from certain retailers. We are still waiting to hear back from the retailer on your outstanding inquiries. As soon as we can confirm your purchases with them, you will be credited with your Cash Back. If you have any questions in the meantime, please reach out to to our support team here: https://www.befrugal.com/contactus/. Again, I apologize for the delay.

Thumbnail of user ranau4
Pakistan
1 review
1 helpful vote
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October 14th, 2022
Verified purchase

Hello BeFrugal
Am waiting many but we did not receive your reply please respond to my situation. My account does not work requested the amount via PayPal we received your email wait one business day but did not receive the amount am very disappointed please help me am a very old user BeFrugal
We are waiting for your response

Tip for consumers:
Am very disappointed

Products used:
All products

Thumbnail of user amyg468
Washington
1 review
0 helpful votes
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April 12th, 2020

I ave had tis app for two years now and sometimes i totally forget that everytime i purcase someting on line i automatically get cash back on my befrugal app it feels good to check the app and see extra money comes inhandy especially now

Thumbnail of user emres16
Turkey
1 review
3 helpful votes
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January 7th, 2022
Verified purchase

I have earned 9 bucks with my order and this bonus was "payable" and they took it back 6 months later without any reason and they did not help in anyway.

Service
Value
Thumbnail of user debram221
Canada
1 review
1 helpful vote
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September 15th, 2018

BeFrugal is AMAZING! I've earned almost $800 just for shopping - I trust this cash back site and it's the only one I use. I do some shopping on Amazon & Walmart, started back in 2016 and did a lot back then, but have slowed down these days, so there hasn't been much going on lately, but regardless of any wait time - I mean, this was like found money... a savings account... the support was always very helpful on the few occasions I reached out to them - I have nothing bad to say about BeFrugal and will always use them and refer them to anybody I know! Thanks BeFrugal. It's an extra $800 I basically did absolutely NOTHING for - I LOVE IT!

Thumbnail of user assafp
France
1 review
0 helpful votes
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October 2nd, 2017

Made few purchase, i can see them in my account summary.
Start to track them at the last week, all of them is here, and got paid a few times allready.
I think all the cashback site is not givving you everything but if they give you like 7 % and the other 1% -even if they dont pay you 1-2 times you still got 3 times more.
But like i wrote this last week was perfect

Thumbnail of user olgav24
Washington
1 review
1 helpful vote
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October 4th, 2017

Love it so much! I would really reccomend it to all my friends for sure. It has all the stores which i just love, especially clothing and food online stores. Online shopping is just became fun and one of my favs

Thumbnail of user caitlync55
Virginia
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

I use a few different Money Back/Earning websites and this one is the slowest one for payouts to be available to payout, but the rates are decent and higher than some.

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hey Caitlyn! We appreciate you leaving your feedback.
BeFrugal is an online cash back portal that connects you directly to the cash back with the Merchants. Merchants can sometimes take some time when it comes to approving. Feel free to reach out whenever you have a question or need assistance. We are here to help!

Thumbnail of user jasond308
Colorado
1 review
5 helpful votes
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May 19th, 2019

They Did not pay me for several shopping trips I made and when I called they were less than helpful. One of the big tips I never got paid for was from World market/Cost Plus where it was hundreds of dollars. I opened a support ticket but that was never paid. And them McDonald's had a $10 bonus that I submitted but again I was NOT paid and followed all the rules. I've Never once have I had a bad experience with Retailmenot or Ebates. The WorldMarket / Cost Plus I spent over $ 200 and never got a response from BeFrugal regards to my very large orders, Would NOT recommend. You will not get paid!

Thumbnail of user jonathanc448
Illinois
1 review
0 helpful votes
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June 30th, 2020

I have saved tons with you guys. Very helpful and awesome customer service! I wasn't getting the cash back and the reps you guys have gave me a ton of time and were very helpful in getting me more cashback.

Thumbnail of user angies20
Illinois
10 reviews
85 helpful votes
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April 8th, 2015

I did a click through from a popular coupons page to get coupons for Coca-cola and it automatically started downloading an app that changes my Toolbar to have their app monitor my usage, send pop-ups LIKE CRAZY, and has more pop-ups at the top of the screen in my toolbar area. I can't read a lot of what is on my pages now for all the pop-ups and it has locked up my computer to the point of needing to shut down and restart. I tried removing the app but still am dealing w pop-ups. Now I have to have my laptop that I also use for work wiped. There goes three years of work that I now have to back up on a hard drive that I had to purchase for $80. All that just to save a few buck?! What a pain in the you-know-what! Soooooooooooo NOT WORTH IT.

Thumbnail of user susanc274
Illinois
1 review
0 helpful votes
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June 7th, 2017

If shopping on line anyways, click on the BeFrugal site first. It's so simple and easy. Why turn down free cash rebates w/out having to do anything more than just shop!

Thumbnail of user jenniferr429
Alabama
195 reviews
359 helpful votes
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December 14th, 2018

The problem with this site is that receiving money takes months. They say be frugal but most of the coupons not helping you out at all. Would I recommend... no.

Thumbnail of user juliec333
Florida
2 reviews
0 helpful votes
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October 24th, 2018

Takes time but who doesn't like a little extra cash. I was shopping anyways therefore this was not any more difficult to do it through be frugal than without and I get money back

Thumbnail of user kathyn66
Arkansas
1 review
0 helpful votes
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April 13th, 2018

Nice to get something back from buying what I need. Very easy and great when looking for gifts like that you can get paid in different ways. Check, gift cards, paypal

Thumbnail of user mahmouda38
District of Columbia
1 review
0 helpful votes
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July 18th, 2019

This site works, just make sure your ad blocker is disabled so you get the credit, I have lost a few transactions not being recorded because of that, but it is really not their fault!

Thumbnail of user nickg144
Florida
1 review
0 helpful votes
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May 22nd, 2018

Tracks purchases accurately and has multiple payment methods for your convenience (check, paypal, etc.). Wide selection of sites, often enough better %s than competing sites.

Thumbnail of user garyo34
Delaware
1 review
0 helpful votes
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February 6th, 2018

Highly recommend using this service (it really works). Folks that don't understand how this process works give poor reviews - wait until the purchase is confirmed then you get your amazon gc or cash.

Thumbnail of user cwl3
California
1 review
0 helpful votes
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March 19th, 2020

Have been paid nearly $500 over the years now. A few times it didn't track (perhaps my fault?) or i didn't realize there was special terms, but overall good site.

Thumbnail of user kennetht181
New York
1 review
1 helpful vote
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April 7th, 2020

Great money saving tool. Very simple to use. Prompt payment of savings. Highly recommend! It makes sense to get free cash back for buying things you need.

Thumbnail of user karlu2
Florida
1 review
0 helpful votes
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January 25th, 2019

Takes a long time to become eligible for payment. I have used others and they pay every 3 months. These are all in different time settings. Not sure why. Overall not bad.

Thumbnail of user nicholasr40
Oregon
1 review
1 helpful vote
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May 6th, 2018

I love this site. Their bonus cash deals are great and it helps take some of the sting out of buying everyday purchases when you know something is coming back to you.

Thumbnail of user andreat127
Oklahoma
3 reviews
1 helpful vote
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April 16th, 2019

Easy way to earn cash back in your wallet when you shop online. I use this site to help get a discount on filing my taxes online and shopping at different stores.

Thumbnail of user mc1258
Florida
1 review
2 helpful votes
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January 23rd, 2023

TO AVOID AT ALL COST! I am still waiting for my cash back, they promised 7% on purchases on John Hardy shop, i made 2 orders, i can see only 1 in my profile, no trace of the other one!
Not reliable company, if you buy though them, you will lose money!

Thumbnail of user juliem679
New Jersey
1 review
0 helpful votes
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September 18th, 2019

This app is great! I do all my shopping online... I can't believe I'm getting money back just for shopping! Easy to use too! I've already been paid $200 since November 2018!

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.

Company Representative

Thumbnail of user chrisw2925
Chris W.
Typically does not respond to reviews

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