• BeFrugal

2018 CUSTOMER CHOICE AWARD

BeFrugal

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Overview

BeFrugal has a rating of 4.2 stars from 968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 3rd among Cash Back sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.7%
Positive
102
Neutral
1
Negative
12
15
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How would you rate BeFrugal?
Top Positive Review

“BeFrugal”

Maureen L.
9/22/24

I am not sure how or when to apply BeFrugal. Sometimes a tab shows up on my computer when I place an online order & I select it however, I have no idea what to expect. I would love to know how to make the most of this app. Sometimes it isn't very easy. I see I have accumulated some rewards but I am certain there are times I could use it.

Top Critical Review

“Don't Always give earned Rebate”

Michelle T.
4/30/24

More than once I bought items though BeFrugal but never got the rebate. They make it impossible to report it because the date of the purchase isn't on the form you have to use and if the date is not in their system you can't submit the form. Will not waste my time with them in the future.

Reviews (968)

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customer service (76)
Thumbnail of user peterw1182
California
1 review
2 helpful votes
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September 28th, 2021

In April 2021 I signed up for 2 AT&T postpaid plans, and according to Befrugal I should be getting $100. However since then they the amount has been showing as pending, and when contacting Befrugal, they are just saying "we have sent a request to At&t in June, but we can't do more, and it's no guarantee that you will get paid." I have asked them if I can either get in touch with a supervisor at Befrugal, or an email to the department in charge of At&t's affiliate marketing, but according to "Todd" none can be provided. I just have to wait. How can this business practice be legal? They are promising people that if you fullfil certain obligations, like click on their link, and then not cancel the purchase, you will get paid. And when you don't they take zero responsibility. How can I know that they are not pocketing my $100 since that would be so easy for them - especially when they won't even let me contact At&t directly. Another thing that this Todd told me that I found strange, was that Befrugal don't get a cent from my purchase with At&t. If that's true how are they making their money? I've used Rakuten, and Swagbucks and never had this problem when signing up for a phone plan. They usually pay out within 60 days.

Tip for consumers:
Don't use it if you want a cash back

Products used:
Two unlimited At&t plans

Service
Value
Thumbnail of user johnh763
New York
1 review
0 helpful votes
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September 5th, 2017

Be Frugal has proven to be a very reliable program for getting cash back for my online purchases. They pay quickly and have several options for requesting your funds.

Thumbnail of user stephaniel188
Pennsylvania
1 review
1 helpful vote
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May 28th, 2018

I have always received my cash back from all of my purchases. I would recommend this shopping site. Tracks purchases accurately and has multiple payment methods for your convenience.

Thumbnail of user emmanuelt31
Uganda
1 review
0 helpful votes
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October 6th, 2019

This is the best cashback website i have ever used and I recommend everyone to use it. Join there https://www.befrugal.com/account/member/refer-a-friend/

Thumbnail of user ryanl52
Texas
1 review
9 helpful votes
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September 12th, 2016

PLEASE AVOID THIS SITE: They advertise high cash back percentages to get you to come to their site and click their referral links. After this they will refuse to pay you your cash back. They will claim that you didn't follow instructions good enough. I only came to this site because of the much larger cash back I should have received. They most likely got a huge commission and kept it all.

I will never use this site again and will stick to my usual cashback site. One where I have made 50+ purchases and had 0 problems.

STAY AWAY

UPDATE:
Thanks for the canned response. This is the same exact reply I got when I inquired about my cash back being denied.

Service
Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hi Ryan, I'm sorry to hear you are unhappy with BeFrugal. As our support team mentioned to you, common causes for an inquiry to be declined include other shopping sites or search engines receiving credit, using a coupon code not eligible for cash back, or having software from another shopping website installed.

The Cashback FAQ page on our website goes into more detail on these terms and conditions. Our customer support team is always available to answer more questions if you have them.

Thumbnail of user patriciat1109
Illinois
1 review
6 helpful votes
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June 27th, 2021

Do they say in-store savings? I have yet to be reimbursed. No doubt it has great prices on lots of items but the website is not easy to use. The customer service support is not the best.

Thumbnail of user christiew224
Minnesota
3 reviews
1 helpful vote
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August 11th, 2023

I consistently have to follow-up on cashback not received and they rarely pay the advertised amount. Such a scam. I don't have any of those issues with Rakuten. Do not use this company.

Service
Value
Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hello Christie W.,
There can be many reasons as to why the Cash Back is not being tracked on the Account. BeFrugal is a Cash Back Portal that connects you to the Cash Back that is coming from the Merchants. Each Merchant has their own way of tracking the cash back that is on the order placed with them. They will Acknowledge and then Approve of the Cash Back. If they do not Acknowledge, you are more than welcome to reach out and we will help! We provide the Missing Cash Back Inquiry as a way for us to reach out to the Merchant and receive their attention on the Missing Cash Back. They will then communicate with us towards your potential Cash Back. Cash Back is based on commissions BeFrugal receives from the store. If BeFrugal does not receive commissions for orders placed directly with the store, we cannot give you cash back.
We understand how frustrating it can be to wait and/or receive a Decline from the Merchant. We want to see all our users win and benefit from the service of connection we are providing.
We understand your choice in preference and that is okay! We hope you give us another chance in the near Future and we wish you the best on your Cash Back Journey!

Thumbnail of user mariannek21
Florida
3 reviews
0 helpful votes
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September 12th, 2018

9/9/18

I just requested payment today to my checking account which I just set up on the Be Frugal website. Before, I have used Pay Pal which I will definitely use again; but today I used my checking account. I have never used my checking account for payment with Be Frugal; but today my account has been accepted to receive payment.

Thank you Be Frugal for paying me Cash Back for shopping with Be Frugal!

Thumbnail of user niuniuy
Ohio
1 review
1 helpful vote
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June 13th, 2017

My friend recommend BeFrugal. For now, I think it's great and I have a lot of cash back in my account. Hopefully, I can get my check. Then it will be the best.

Thumbnail of user aviv7
Israel
1 review
0 helpful votes
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October 29th, 2018

Transparent and true and reliable
What else can you ask for? Everything is easy and simple
The first time I draw money is much more
Just as I thought
Well done. Keep going

Thumbnail of user christophers157
Minnesota
1 review
0 helpful votes
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April 17th, 2018

I thought these types of sites might not be legit, but I just received my payment. It took a while for the transaction to be approved, but it definitely was real. Thanks. :)

Thumbnail of user lr540
Illinois
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Love this app! Great deals and usually good payouts.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thanks L R. It is our pleasure! Make sure you check out our new "BeFrugal Rewards Extension". It is a new service we added to provide some extra cash!

Thumbnail of user esperanzaf13
California
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

I thought this was optional. Anyway, this is a great way to save money and at the same time get rewarded with cash.

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hi Esperanza! Feedbacks are always optional. We appreciate you taking the time to send one in. Enjoy those earnings, you deserve it!

Thumbnail of user deniset320
Minnesota
1 review
0 helpful votes
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September 16th, 2019

Great cashback site! Accurate tracking and speedy payout. You can't go wrong with this site. It is far better than most cashback sites in terms of accuracy.

Thumbnail of user ponp1
New York
1 review
0 helpful votes
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April 19th, 2020

I've been using "BEFRUGAL" for several years now and I'm a great fan of the site. EZ way to get some of the money you already spent back with little effort. Made over $1,000 back from discount since I started with StraightTalk Wireles. That was the best money back I've ever made without filling rebates. HIGHLY RECOMMENDING "BEFRUGAL". No bull.

Thumbnail of user chriss709
Canada
1 review
0 helpful votes
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March 7th, 2018

Wouldn't shop without it. I've got over 200 bucks coming my way just from Christmas shopping. I wish i had found this sooner, I could have saved a ton on my vacation.

Thumbnail of user arnicar
Maryland
1 review
1 helpful vote
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June 23rd, 2022
Verified purchase

Unfortunately I'm in the same boat as many others. It took forever to accumulate $20 in cash back then took forever for it all to become payable. I requested my $20 via Paypal and I got a pop up that said that the funds are usually sent next business day. Two days later I contacted BeFrugal and they said that it was a delay on PayPal payments and they couldn't tell me when it would be sent. I'm not to confident that I'll get it. Not to mention, I didn't receive cash back for all of the stores that I clicked on. Any way I'd suggest that anyone that reads this review to stick to Rakuten, CouponCabin, and Retailmenot. These companies are legit and pays out. I've gotten thousands of dollars back over the years between these 3 companies. Do yourself a favor and stay away from BeFrugal. It's a waist of your time and efforts and won't pay. Stick to legit sites. If they do send my payment, I will update.

Update: Today is June 25,2022 and Befrugal did send my payment via PayPal which I do appreciate. However, I still don't recommend because of how long it takes to earn cash back and getting your payment. I earn a lot faster with the other sites I've mentioned before. Mainly CouponCabin and Rakiten. Hope this helps.

Tip for consumers:
Go elsewhere....

Thumbnail of user qp2
New York
1 review
0 helpful votes
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November 18th, 2019

I would definitely recommend for those who are always buying online. This app really pays you for every purchase you make anywhere it is applicable by the app.

Thumbnail of user patriciac3993
Florida
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Always a smooth and easy experience! Compared with other sites it gives the most cash back.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thanks Patricia! Our Team works really hard to find and provide good deals that can help you save but also earn on cash back. We thank you for selecting us as your go-to cash back site (:

Thumbnail of user dawna52
Washington
1 review
0 helpful votes
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October 30th, 2017

Earns better cash back than other sites & can bank your cash back & order it whenever you want. I have always received my checks when promised & highly recommend them. :)

Thumbnail of user shannong171
California
2 reviews
3 helpful votes
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December 30th, 2019

I use this site a lot while shopping, but I barely get much in return for doing so.
I even used it for my computer and cell phone purchases and got nothing.

Thumbnail of user williamh1679
North Carolina
1 review
0 helpful votes
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April 16th, 2020

It's so nice to get some money back on all of my purchases. With BeFrugal, I have had a lot of success in getting money back. I am thankful for this app!

Thumbnail of user janetc1938
Kansas
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Forgot password.
Was a painless fix.
Love that you make sure it is really me.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

You're welcome, Janet! We care about the safety of our customers and their accounts. You worked hard to earn cash back, now it's our job to protect it!

Thumbnail of user lindaz201
Mississippi
1 review
0 helpful votes
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June 26th, 2020

To be trusted just didn't have a lot of opportunities to use. I had this account a long time and had no trouble using the site and refund was sent at no hassle for me.

Thumbnail of user sueg44
Colorado
2 reviews
1 helpful vote
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October 7th, 2017

This site has not let me down. They pay just as they say they will. To get paid, it is important not to have any tracking-stopper extensions enabled at the time of click-through to purchase.

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.

Company Representative

Thumbnail of user chrisw2925
Chris W.
Typically does not respond to reviews

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