• BeFrugal

2018 CUSTOMER CHOICE AWARD

BeFrugal

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Overview

BeFrugal has a rating of 4.2 stars from 968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 3rd among Cash Back sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.7%
Positive
102
Neutral
1
Negative
12
15
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How would you rate BeFrugal?
Top Positive Review

“BeFrugal”

Maureen L.
9/22/24

I am not sure how or when to apply BeFrugal. Sometimes a tab shows up on my computer when I place an online order & I select it however, I have no idea what to expect. I would love to know how to make the most of this app. Sometimes it isn't very easy. I see I have accumulated some rewards but I am certain there are times I could use it.

Top Critical Review

“Don't Always give earned Rebate”

Michelle T.
4/30/24

More than once I bought items though BeFrugal but never got the rebate. They make it impossible to report it because the date of the purchase isn't on the form you have to use and if the date is not in their system you can't submit the form. Will not waste my time with them in the future.

Reviews (968)

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customer service (76)
Thumbnail of user lowellp41
Indiana
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

Free money for shopping at many different places that you like to shop at.

Thumbnail of user mikeyb39
Florida
1 review
0 helpful votes
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November 13th, 2024
Verified purchase

Easy and fast to use. Great choices in payouts or cards.

Thumbnail of user jaynes178
Pennsylvania
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

BeFrugal is very easy to use and have been using it for many years now. Many stores and easy to get your money with gift cards or payment.

Service
Value
Thumbnail of user robertc8416
New York
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Easy to use the website, or the plugin, earn, and cash out!

Thumbnail of user carlam800
North Carolina
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Works well except for the extra work to get the bonus rewards.

Thumbnail of user veronicag552
Georgia
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

I absolutely love this website, its so proficient in making sure it's customers get paid.

Thumbnail of user corneliousf5
California
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Very very very very very very very very very very very very dope

Thumbnail of user miker1802
Arizona
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Multiple requests are sometimes needed to get cash back registered, THEN--it takes forever to get your money. If your time is worth anything, it's more trouble than it's worth.

Thumbnail of user robertr5740
North Carolina
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Thought it was an annoying waste of time so went to my account to close it and found I had over $225 just waiting to be claimed! Needless to say, not closing it!

Thumbnail of user georgiav34
Massachusetts
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

I just got my first Payout and I am amazed! I didn't really have faith in the program but now I will definitely keep using it. Thanks.

Thumbnail of user carmeng463
Florida
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

I love being rewarded and buying through Befrugal pays, it's fun and rewarding at the same time, plus it gives options for purchases and above all how to use the points earned.

Thumbnail of user lorrainemarananp
Philippines
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Befrugal is a good Cashback site. 100% positive and also Customer support is very helpful

Thumbnail of user lisar3538
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Offer best rebates on online purchases and referral bonuses.

Thumbnail of user reneer687
Michigan
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

The website is easy to use and participates with most retailers. However sometimes the payouts take too long. Customer service is hit-or-miss. Depends on who responds...

Thumbnail of user jarodb16
Washington
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

By far the best shop & save app ever! Awesome "deals" section and some of the highest cashback rates! Don't take my word for it, try it for yourself!

Thumbnail of user marialisah
New Jersey
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

I've done quite well with this app. I check many different cashback sites and I would say that at least 90% of the time, Be Frugal offers the highest cashback amount.

Thumbnail of user charlesf1663
Kentucky
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Easiest way to earn cash back I have found so far. The funds really build up before you know it.

Thumbnail of user peters3436
Georgia
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

Good discounts for a variety of retailers. The discounts really add up over time.

Thumbnail of user danae270
Missouri
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Why not get money back on the purchase I will make anyway? I have cashed out HomeDepot gift cards and have no issues using them.

Thumbnail of user yvonnem669
Pennsylvania
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

I dont understand what is going on. Iunderstand i cant be paid til befrugal is paid but some of this stuff goes way back it doesnt make any sense to me. Ill take April as an example there are dates posted as an estimate for funds to be released. When we get close to the date, very little is distributed and then the remaining dates will be pushed to may. There is no paid date next to any of the entries that have been distributed in the past.thats what makes it more confusing. Then i have a receipt for Enterprise that had been incurred in December. Its marked as Estimate recorded. I am having a problem with emailing that receipt to befrugal. I cant do it under my profile i.e. Befrugal ticket system because there is no option on attaching a scanned item.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Hey Yvonne,
Thank you for taking the time to leave us your feedback. It is important for us to understand from the customer's point of view. We would love to assist you in the best way possible. You are always welcome to reach out to us regarding any issues you might be experiencing.
We understand how time consuming and confusing the process of "Verified" to "Payable" is. BeFrugal is only a cash back portal the connects you to the cash back that is coming directly from the Merchants. The Merchant will only pay out once they approve from their end. Unfortunately, the time frame is just an estimated time frame that is given by the Merchants. It is hard for us to give an exact date with the direct information. Once the Merchant approves of the Verified cash back, the account will update and you would be notified.
When sending the inquiry, you can only include a copy and paste of the order confirmation. We cannot accept attachments or pdfs when it comes to sending your inquiry to the Merchant. If you are still experiencing issues with your inquiry, feel free to reach out and we can guide you through the process. Best regards!

Thumbnail of user tetianas14
Pennsylvania
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Convenient and very beneficial Convenient and very beneficial

Thumbnail of user liztech00
Maryland
1 review
0 helpful votes
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April 12th, 2024

They literally refused to help me after giving me the wrong cashback after I told the customer service personnel that my receipt is not copy and pastable. I gave him the exact invoice number and let him know I can only send the receipt as an email attachment because it will not allow me to copy and paste. He refused to help. I will be sticking to rakuten for my cashback. I will never again use BeFrugal. I have attcahed my receipt as proof below; the same receipt they declined.

Tip for consumers:
BeFrugal is trash.

Products used:
BeFrugal is trash.

Service
Value
Thumbnail of user karenh4835
Florida
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

This is the easiest way to save money with the great deals and get reward so easy so many choices to cash in on, I LOVE BeFrugal!

Thumbnail of user gracen109
Florida
2 reviews
0 helpful votes
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April 18th, 2024
Verified purchase

I love the BeFrugal app. However, I find that there are many online stores that I figured would be associated with BeFrugal that aren't. Some examples are Phillips and Amberjack. However, overall the rewards are much better than with Rakuten so I will give BeFrugal 5 stars!

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thanks for taking the time to leave us a review, David! We work with many many Merchants but there are some that we are not associated with. Who knows though?! Cash back is always updating and so are the Merchants!

Thumbnail of user lindab6088
West Virginia
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

I love the way you can make money on items that you purchase. Really helps when you're trying to save every way possible, with the prices that have gone way out of reason, BeFrugal is an excellent way to save and so easy to have it deposited, there's just no way you can go wrong.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thanks, Linda, for your thoughtful review. We appreciate your kind words! Our Team works hard to find the best deals and provide way to maximize on cash back. Prices are tough and that is exactly why we are committed to provide resources to help!

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.

Company Representative

Thumbnail of user chrisw2925
Chris W.
Typically does not respond to reviews

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