• BeFrugal

2018 CUSTOMER CHOICE AWARD

BeFrugal

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Overview

BeFrugal has a rating of 4.2 stars from 968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 3rd among Cash Back sites.

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Positive reviews (last 12 months): 88.7%
Positive
102
Neutral
1
Negative
12
15
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How would you rate BeFrugal?
Top Positive Review

“BeFrugal”

Maureen L.
9/22/24

I am not sure how or when to apply BeFrugal. Sometimes a tab shows up on my computer when I place an online order & I select it however, I have no idea what to expect. I would love to know how to make the most of this app. Sometimes it isn't very easy. I see I have accumulated some rewards but I am certain there are times I could use it.

Top Critical Review

“Don't Always give earned Rebate”

Michelle T.
4/30/24

More than once I bought items though BeFrugal but never got the rebate. They make it impossible to report it because the date of the purchase isn't on the form you have to use and if the date is not in their system you can't submit the form. Will not waste my time with them in the future.

Reviews (968)

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customer service (76)
Thumbnail of user evae28
New Jersey
1 review
1 helpful vote
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August 15th, 2019

This is real. You just sign up, go shop, and see the cash back come in. I love this. Do not hesitate. This works. Thank you.

Thumbnail of user faithc22
Kentucky
1 review
0 helpful votes
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February 7th, 2018

THIS SIGHT AUTOMATICALLY ACTIVATES CASH BACK YOU DON'T HAVE TO DO ANYTHING. HAVE EARNED ALMOST 100.00 IN THE SHORT TIME I HAVE BEEN USING IT. WOULD RECOMMEND IT TO ANYONE.

Thumbnail of user barbarac180
New York
1 review
0 helpful votes
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July 13th, 2017

I always check their website and I often find they pay back higher than other sites. It accumulates quickly and that extra check is so appreciated.

Thumbnail of user anam146
Montenegro
1 review
0 helpful votes
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May 20th, 2017

The best cash back in whole world! You can send affilate to your friends and receive 15$ for every sing in of percon.

Thumbnail of user derekl24
Rhode Island
2 reviews
12 helpful votes
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December 11th, 2017

Best cashback site, wouldn't use another, I get my cash when I want it, not every 3 months. Better rates then others too.

Thumbnail of user sharons2179
Tennessee
3 reviews
0 helpful votes
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December 20th, 2022

IF I COULD GIVE THEM 0 STARS I WOULD CERTAINLY DO SO! Please read all the fine print before expecting to EVER actually be able to use your cash back! I have had them added to my Chrome for over a YEAR and A HALF, and have spent THOUSANDS! I wish I could include a Screenshot of my dashboard, which shows 75% of my purchases with $0 payout, even though it said 5%+, then the ones that do have payouts are PENNIES, for example, a purchase of $745 advertised to pay 7% ($52.15) cashback, your entry says $0.19 (19 CENTS), that is NOT payable for AT LEAST 90 days they say, but after a year and a half and THOUSANDS spent, my account shows $34.66 cash back, and OF THAT $0.93 (93 CENTS!) is PAYABLE. Hahaha Oh, and it gets better, $10 of the $34.66 I did manage to earn is the "BONUS" they offer for signing up, which was OVER A YEAR AND A HALF AGO, and it's not payable until I have OVER $10 that actually becomes "PAYABLE" so I'm guessing, sometime in 2024, AFTER which time they have obviously kept well over 75% of my "CASH BACK" for themselves. AND DON"T EVEN CONSIDER REFERRING Friends and FAMILY, YOU WILL NOT GET PAID AS ADVERTISED. Their whole game is based on the fact that we simply forget about it and never actually CHECK INTO the details of what's actually going on with each purchase! This company IS NOT REPUTABLE and their advertising meant to entice new users to sign up, is MISLEADING AT BEST, and utterly FALSE, take it from me! Don't Give these people access to your online shopping and / or browser, they are trying to RUN GAME on you! #BeFrugalSucks

Tip for consumers:
Don't Waste Your Time or Allow Access to Your Online Shopping! #BeFrugalSucks

Service
Value
Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hey Sharon! I understand where you are coming from, and I can see how frustrating it is to deal with that. BeFrugal is just a cash back portal that connects you to potential cash back with hundreds of Retailers. Once you make a purchase with a Retailer, it is on them to respond to the cash back on your account. In most cases, Retailers will upload the pending cash back for a purchase within 24- 48 hours, while others can take a little longer. We advise customers to give it up to 7 days for a Retailer to acknowledge the pending cash back onto your account. If they have not done so, after the 7 days you can submit a Missing Cash Back inquiry and we would happily reach out and dispute your potential cash back with Retailers. Retailers give us up to 60 days to report the Missing Cash Back, if there are some that you are missing, we will gladly help you out if you reach out via Support Ticket. Once the Retailer has responded, your cash back will be under Verified. Verified means that the Retailer acknowledged your potential cash back. Most Retailers go by their Return/Exchange policy, once that period is over, that is when they will respond, accept and/or payout your cash back. Retailers give us up to 90 days for Verified to become Payable. Once they reach out, we automatically notify you and your account.
As for the Cash Back coming in at $0, there can be many reasons as to why a Retailer either declines or changes the cash back to a different percentage. I always tell customers that it is best to always check the Terms and Conditions on a Retailer's cash back within our site, just in case. Some of the bigger Retailers will put categories on their cash back, so depending on the item, it could have not qualified. It really is hard to tell, but you can always reach out to us if you have any questions. We try the best that we can to find information out from Retailers. Sometimes they do not give us detailed responses on declined messages, but there are cases where we are able to reach out to the Retailer.
When you first sign up with us, we give customers up to 365 days to accumulate $10 or more of payable cash back balance. If your sign-up bonus is expired, there are different ways where you can still benefit from other bonuses that we offer. Refer-a-friend is a popular one, where you refer a friend, and they are also given the same terms as the sign-up bonus. The difference is that once they unlock their sign-up bonus of $10, it will unlock the refer-a-friend bonus for you. The more people you refer, the more they shop and earn, the more you will be receiving with benefits. We also send our customers bonuses that they can benefit on, and we sometimes advertise bonuses on our site.
Overall, I apologize for your frustration, but I appreciate your feedback. Every feedback is good, and it helps us uncover opportunities where we can improve on. If you ever have any questions, feel free to reach out to us. You can always reach out on Support Tickets or speak directly to a live agent on Live Chat.

We are here to help!

Thumbnail of user tiffanye9
North Carolina
1 review
0 helpful votes
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May 24th, 2016
Verified purchase

From the purchase to the price match... You will be pleased! I appreciate the customer service each time. Truly a winner:-)

Thumbnail of user saurabhg11
California
1 review
1 helpful vote
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April 22nd, 2019

Very easy to use BeFrugal. No issues at all. Was able to easily cash out and highly recommend it to everyone!

Thumbnail of user dejoyem
Minnesota
1 review
0 helpful votes
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February 11th, 2019

Befrugal has proven to be a honest site. So by that being said, I am happy to have learned about BeFrugal,

Thumbnail of user amyr240
Rhode Island
1 review
0 helpful votes
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July 5th, 2018

Great way to earn money while shopping online for items you use everyday! I do not shop any other way online.

Value
Thumbnail of user gabrielad18
Florida
1 review
0 helpful votes
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October 10th, 2019

Super easy to use and the fastest and easiest payment :) I have not had any issues with the website Recommend 100%

Thumbnail of user tammyc152
Tennessee
1 review
0 helpful votes
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August 20th, 2018

I love contributing to worthy causes while making online purchases. The app is easy to use and the website works great!

Thumbnail of user susanr1498
New Jersey
2 reviews
0 helpful votes
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October 2nd, 2020

Love this service and website. Smooth operation and I love earning a bonus with an e-gift card for my cash back.

Thumbnail of user kimberlym614
Louisiana
1 review
0 helpful votes
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January 4th, 2020

No troubles with my cashback or having to redeem swag stuff or anything like that. Great Site! Couldn't ask for more.

Thumbnail of user xiaomingy1
Texas
1 review
0 helpful votes
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January 14th, 2020

So simple, So easy, everything makes me very happy to get the money back, I will strongly recommend to my friends!

Thumbnail of user xuehongj
California
1 review
0 helpful votes
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June 30th, 2020

I like Befrugal, the rebate is great, the cash back so easy and good service for my inquiry, it's my favorite.

Thumbnail of user rubys118
Illinois
2 reviews
0 helpful votes
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May 19th, 2020

I previously had no idea what money you can save using this service. I will recommend you to all loved ones.

Thumbnail of user nishdag
Ohio
1 review
0 helpful votes
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February 7th, 2018

I love to shop with BeFrugal but why it comes lait the cash back and the bounce did not get it have gone cant be more time to us

Thumbnail of user ioneliasimonab
Romania
1 review
0 helpful votes
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April 9th, 2020

This is a scam. I have made different purchases on Amazon but i recieved no cash back at all. Be Frugal is making money over users clicks on sites.

Thumbnail of user cherylm465
Connecticut
2 reviews
1 helpful vote
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September 5th, 2019

Getting paid to shop?!?!?! I love this, be frugal is my BEST FRIEND! Thank you so very much! It's a pleasure to shop

Thumbnail of user deniser67
Idaho
1 review
0 helpful votes
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September 21st, 2017

This is one of the easiest ways to earn cash back, activate your account and add it to your browser. Click when you shop and rack up the savings.

Thumbnail of user tammyl221
North Carolina
3 reviews
0 helpful votes
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February 10th, 2020

So easy to do for lots of cash back. Makes me smile:-) It's so simple to do. Just click and go through the Befrugal site and you are there...

Thumbnail of user errolynem
Georgia
1 review
0 helpful votes
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October 28th, 2018

I enjoy the one-place digital discounts. It's so organized versus coupons or trying to go to every site to see if they are offering discounts.

Thumbnail of user brianc424
Arizona
1 review
0 helpful votes
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June 14th, 2018

This is an incredible service and i'm so proud to be a member! Thank you! The transactions are very easy and the payouts are prompt!

Thumbnail of user ronaldr65
Texas
1 review
0 helpful votes
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June 18th, 2017

I just requested accrued cash payment for $49.84. A nice bonus for buying what I would have bought any way.

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.

Company Representative

Thumbnail of user chrisw2925
Chris W.
Typically does not respond to reviews

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