• BeFrugal

2018 CUSTOMER CHOICE AWARD

BeFrugal

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Overview

BeFrugal has a rating of 4.2 stars from 968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 3rd among Cash Back sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.7%
Positive
102
Neutral
1
Negative
12
15
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How would you rate BeFrugal?
Top Positive Review

“BeFrugal”

Maureen L.
9/22/24

I am not sure how or when to apply BeFrugal. Sometimes a tab shows up on my computer when I place an online order & I select it however, I have no idea what to expect. I would love to know how to make the most of this app. Sometimes it isn't very easy. I see I have accumulated some rewards but I am certain there are times I could use it.

Top Critical Review

“Don't Always give earned Rebate”

Michelle T.
4/30/24

More than once I bought items though BeFrugal but never got the rebate. They make it impossible to report it because the date of the purchase isn't on the form you have to use and if the date is not in their system you can't submit the form. Will not waste my time with them in the future.

Reviews (968)

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Reviews that mention popular keywords

customer service (76)
Thumbnail of user joyceb1336
Texas
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

I really like using BeFrugal and have been using for some years now. Only thing that could be improved is the amount of time you have to wait for payouts. Thank you!

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

We hear you, Joyce! Thank you for taking the time to leave us your feedback. We are happy to be a part of your cash back journey. Thank YOU!

Thumbnail of user darienv10
Indiana
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Excelentes, muy serios y confiables. Los recomiendo totalmente.

Thumbnail of user graced568
Massachusetts
1 review
0 helpful votes
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March 21st, 2024
Verified purchase

Very Good experience and I find it very helpful and beneficial offers. Services offered have a variety and significant discounts including a large variety of options and different stores and brands. The array of offers from groceries, footwear, clothing, eletronics, etc. The options are endless and for sure the cash back accumulates faster then you think.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

They do say, "times go by when you are having fun"! We understand that it can take some time until you see a "Verified" status becoming a "Payable" status. Although, before you know it, your cash back is already Payable and you can make that Payout Request! If you have any further questions, feel free to reach out and we will assist you!

Thumbnail of user lydiak154
Illinois
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

BeFrugal is a trustworthy company with competitive cashback rates.
I've had nothing but positive experiences with BeFrugal.
The cashback always goes towards a reward for the family!
Love It!

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Rewards are the best! We are so happy to be a part of those extra rewards for your family. We are committed to helping our users save and earn. Make sure to download our new BeFrugal Rewards Extension. Another great way to earn some extra rewards for you and your family.

Thumbnail of user maryp3918
Arizona
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

I think this app is great because it easy to use and gives great prices and rewards!

Thumbnail of user josephm4751
Arkansas
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

It was very easy to select my check payout and hopefully will arrive soon.

Thumbnail of user eileenliezels
Cambodia
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Offers a wide range of cashback opportunities across various retailers and categories. Known for its reliability and high cashback rates.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thank you, Eileen! We hope that you are also benefiting from our new BeFrugal Rewards Extension. Another great way to earn some extra cash on daily activities!

Thumbnail of user lisak2509
Nevada
2 reviews
0 helpful votes
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February 14th, 2024

They advertise higher payouts then other stores like Rakuten, but actually lots of times don't provide any cash back at all and deny any claims. I have never been denied cash back on Rekuten when I've actually completed the purchase, unlike here. Don't use!

Products used:
cash back from purchases

Service
Value
Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Hello Lisa! Thank you for taking the time to send us your feedback. Your feedback is very important to us.

BeFrugal is an online Cash Back Portal that connects you to the cash back from the Merchants. BeFrugal works solely with the Merchants when it comes to cash back, meaning that it comes from the Merchant, not us. Once you place a purchase, the Merchant will acknowledge the pending cash back within 7 days, making it "Verified". Due to the cash back coming from the Merchants, they have given us an Estimated Time Frame of Up to 120 days for the Cash Back to go from "Verified" to "Payable". BeFrugal does not get paid until the Merchant has approved of the Verified cash back. Since we pass on the savings to you, once we get paid, you will get paid, and your cash back will become set and eligible for payment.

I hope this information helps! If you have any further questions, feel free to reach out. We are here to help you!

Thumbnail of user stinas
Bahamas
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

I have been a customer for a short period and have received the most satisfying discounts and cash back bonuses with BeFrugal than anywhere else. I wouldn't believe it if it didn't happen to me!

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

That's amazing Stina! BeFrugal is real and so are our deals! We are committed to helping our users earn and maximize on their savings.

Thumbnail of user rubena208
Florida
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Good. Me encanta esta aplicacion. Puedo obtener dinero de vuelta con mis compras

Thumbnail of user umerk12
Virginia
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

Thanks for the money, great service, always work. Payout has so many option which is good.

Thumbnail of user deborahl2165
California
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

Has a lot of stores on it, and you can get great money just by using this site. So easy to use.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thank you for the feedback, Deborah. We are glad to be a part of your cash back journey!

Thumbnail of user juliep1729
New York
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

Cash back moves to verified and stays there for a while before moving to payable. Customer service is less helpful than other sites. However, there are certain merchants that are only on BeFrugal, and sometimes cashback rates are higher than competitors.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Hello Julie! We are listening to your feedback and apologize for any inconvenience within our site. Your Feedback is important for us to understand things from the Customer's standpoint. We can understand how long it can take when it comes to cash back going from, "Verified" too "Payable". Since the cash back is coming from the Merchant, they give us an estimated time frame of Up to 120 days for the cash back to go from "Verified" too "Payable".

BeFrugal is just an online cash back portal that connects you to the cash back coming directly from the Merchant. Once you make a purchase, they will typically acknowledge the pending cash back within 7 days, making it "Verified". Although we hear you on how long it takes, they do not give us any updates during that time. Once they make a decision, they will notify us, and we would notify you of the "Payable Status".

I hope this information helps! If you have any further questions, you are always welcome to reach out for assistance!

Thumbnail of user susans6637
Maine
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Very easy to shop with BeFrugal, as they do everything for you...you just need to use their guidance.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thank you, Susan! That is exactly what we are here for. Our team members are ready to assist and guide you through the process of cash back. We understand how confusing it can be, but we are here to help!

Thumbnail of user cherylf986
Pennsylvania
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

This extension is so user friendly! I am happy to have found it.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

We are so happy to have you a part of our BeFrugal Family! Feel free to reach out with any questions, we will gladly assist and guide you through our site.

Thumbnail of user cathyt416
Missouri
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Very easy process for shopping and requesting $$ payout of rewards!

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thanks Cathy! We appreciate you taking the time to leave us this review. We are happy to hear that you are earning and benefiting from the extra savings and cash back!

Thumbnail of user deborahw2654
Florida
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I use this site for all my on-line orders. Very easy to use.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Hey Deborah,
It makes us happy to hear that you are enjoying our services and earning at the same time! Thank you for choosing us to be a part of your journey.

Thumbnail of user jennym814
Illinois
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

It's great to get some money back while shopping. I've been a customer for a few years now. No problems encountered.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thank you for the kind words, Jenny! We are so grateful to be a part of your cash back journey.

Thumbnail of user randomstranger420
Tennessee
1 review
0 helpful votes
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November 27th, 2023

I opened the account in August, have $31 dollars sitting in my cash back account. All verified, none payable, even meeting the minimal withdrawal limit. & when I ask, I always get the same answer "merchants gives 120 days to mark as payable. When that's done, they will notify us & we will notify you." The deals are great, but you don't actually get to use the cash back. If you want your cash back quick, don't use this site.

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hey El g.!

Thank you for reaching out and leaving us your feedback. We understand that the wait time can be difficult. We are always here to guide and inform our users of information regarding cash back. Feel free visit the FAQs section for more information. You are always welcome to reach out and ask questions!

Thumbnail of user solins
Washington
2 reviews
5 helpful votes
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December 27th, 2018

BeFrugal lure you in with higher cash back than other sites, but it's a scam.

I have several transaction denied and customer service cannot give a clear answer as to why it was denied. In fact most of the replies are automatic generic responses from their computer so I doubt there's any live person in customer service.

The new scams they're running is Reversing Transactions that was previously approved or paid. They went through my profile and reversed my largest transaction.

They stole $726.38 from me this month. I'm done with this POS company

Thumbnail of user alenj15
Arizona
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Great straight forward cash back platform. I love that they provide MANY payout options, with many of those giving additional cash back for free.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

We are committed to helping our users maximize on their cash back and savings! As well as, providing various pyment options to choose from. You work hard for these purchases and cash back. You deserve to have a few choices on how to earn!

Thumbnail of user dawna87
Ohio
13 reviews
40 helpful votes
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February 2nd, 2019

Good tracking. Good customer support. Easy to navigate account and see status. Updates on time and pays as promised. I am a few dollars shy of $400 rewarded. I do not monitor it closely so I can not confirm how accurate and reliable it is, but $400 back in my pocket makes me really happy!

Tip for consumers:
Be sure ad-blockers are off or white-list befugal for tracking. Keep receipt for big ticket buys so you can reference them against the shopping trip ID if needed.

Service
Value
Thumbnail of user oksanab4
RU
1 review
0 helpful votes
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January 25th, 2018

Awesome service! Got my cash back in a decent amount of time and everything worked perfectly. Use of this service more than a year, I'm glad there are sites to return part of their money on purchases.

Tip for consumers:
Great website to save some money!

Service
Value
Thumbnail of user georger445
California
1 review
0 helpful votes
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April 27th, 2024
Verified purchase
• Updated review

Love that I get something for things I'm going to buy anyways!

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Isn't it great to be able to shop and earn because you shopped?! Check out our new BeFrugal Rewards Extension! It is another great tool to earn extra cash on purchases.

BONUS!
April 4th, 2024
Verified purchase
• Previous review

I enjoy getting a bonus for purchases I am going to make anyway! Easiest experience ever. Crazy not to use BeFrugal!

Thumbnail of user belh3
Florida
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

BeFrugal is not complicated and does what it's promised

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.

Company Representative

Thumbnail of user chrisw2925
Chris W.
Typically does not respond to reviews

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