• BeFrugal

2018 CUSTOMER CHOICE AWARD

BeFrugal

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Overview

BeFrugal has a rating of 4.2 stars from 968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 3rd among Cash Back sites.

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Positive reviews (last 12 months): 88.7%
Positive
102
Neutral
1
Negative
12
15
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How would you rate BeFrugal?
Top Positive Review

“BeFrugal”

Maureen L.
9/22/24

I am not sure how or when to apply BeFrugal. Sometimes a tab shows up on my computer when I place an online order & I select it however, I have no idea what to expect. I would love to know how to make the most of this app. Sometimes it isn't very easy. I see I have accumulated some rewards but I am certain there are times I could use it.

Top Critical Review

“Don't Always give earned Rebate”

Michelle T.
4/30/24

More than once I bought items though BeFrugal but never got the rebate. They make it impossible to report it because the date of the purchase isn't on the form you have to use and if the date is not in their system you can't submit the form. Will not waste my time with them in the future.

Reviews (968)

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customer service (76)
Thumbnail of user shellisar
Arizona
1 review
0 helpful votes
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March 24th, 2020

Better rebates and cash back than the competitors. The payments received are quickly received. Love this site.

Thumbnail of user cynthiap286
Texas
1 review
0 helpful votes
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March 11th, 2020

Easy to use and a good way to save. Easy redemption. Convenient. Extension works well. Certainly recommend.

Thumbnail of user kimg97
California
1 review
0 helpful votes
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April 27th, 2017

I want to order a dress but I need to speak to someone in customer service does anyone have a number I can call. Help please

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hi Kim, our support team is available via Live Chat to help you. Just head to the BeFrugal website and click on "Live Chat" in the upper right hand corner.

Thumbnail of user tatyanav3
1 review
1 helpful vote
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April 19th, 2019

Great service to get cash back. Love BeFrugal! Thank you for the opportunity! I will continue to use the service

Thumbnail of user deyral
Ukraine
1 review
0 helpful votes
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July 16th, 2018

First time I used it and it showed me that they are very good, and they really meet, I'll keep using it always

Thumbnail of user kathleenp26
Georgia
3 reviews
1 helpful vote
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August 15th, 2016

This is for real you will get money back from them and you'll get GREAT coupons to save more money and you get money for using them REALLY TRY THIS SITE I ONLY WISH I KNOWN ABOUT IT SOONER!

Thumbnail of user cindyt62
Arkansas
1 review
1 helpful vote
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November 17th, 2017

I like the cash back and i did get cash back but the only thing i didn't like was that it takes a long time for purchases to be verified.

Thumbnail of user jeffs1177
Virginia
1 review
0 helpful votes
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June 8th, 2020

It was very easy to request payment. It was a snap to set up and decided to take the bonus with the VISA prepaid card.

Thumbnail of user liaqata
New Jersey
1 review
0 helpful votes
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November 15th, 2017

Splendid site. Offering great cash back. Wonderful experience and having big big satisfaction. Getting cash back without any difficulty.

Thumbnail of user kathyb192
Ohio
1 review
0 helpful votes
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March 26th, 2018

THE BEFRUGAL APP IS A VERY NICE APP FOR ONLINE SHOPPERS. SOMETIMES IT MAY TAKE AWHILE FOR THE STORES TO VERIFY THE PURCHASES, BUT IT IS WORTH THE WAIT.

Thumbnail of user gailp57
Massachusetts
1 review
0 helpful votes
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February 15th, 2018

BeFrugal is the best!

The highest % of cash back of all other similar sites, and offers cash back at more online stores!

Thumbnail of user kassieb6
Mississippi
1 review
0 helpful votes
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February 16th, 2020

Love this site and love cash back! Thanks for the extra shopping cash! Super simple and easy to use.

Thumbnail of user jind8
North Carolina
1 review
0 helpful votes
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March 8th, 2018

Easy to set account, easy to get money back. Save a lot of money! I recommend to everybody I know, make my life easier.

Thumbnail of user tb208
California
1 review
0 helpful votes
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January 30th, 2019

I love to shop and BeFrugal is a great site to shop through. The cash back is great and the wait isn't long at all, I can appreciate that.

Thumbnail of user charlesh386
Texas
1 review
0 helpful votes
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September 12th, 2018

Very good would buy again quality is high shipping is fast service is hi end I would recommend it to whoever want to how it is

Thumbnail of user gerardd37
New Jersey
1 review
0 helpful votes
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July 7th, 2018

Used 4-5 five sites before this one and it was the best decision I have ever made. Fast and easy. Fast to verify, easy to be paid and easy to shop.

Thumbnail of user queeniea
Texas
1 review
0 helpful votes
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April 17th, 2018

Always always always missing cash back and needing to send a support ticket before they put cash back in your account.

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hi Queenie. I'm sorry to hear you are not happy with your BeFrugal experience. We try to provide our members with the best explanation possible why they did not earn the cash back they expected - we also have a list in our Help section, under "How can I ensure that my Cash Back gets tracked?" that you may find helpful. https://www.befrugal.com/help/

Thumbnail of user seungk2
New Jersey
1 review
0 helpful votes
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April 4th, 2020

It is always nice and simple, but there are still many items are not cover the reward such as on ebay. There many items are not rewards.

Service
Value
Thumbnail of user elip22
Oregon
1 review
1 helpful vote
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April 26th, 2019

Good prices and good cash back. I use this for my shopping and i do like to shop and send my friends gifts.

Thumbnail of user kamerew
Jamaica
1 review
1 helpful vote
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March 22nd, 2016
Verified purchase

I love your site and the reps are beyond helpful. The response time is prompt and the service is excellent.

Thumbnail of user stevenx2
New York
1 review
0 helpful votes
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April 27th, 2017

The site has a very friendly user face! Site has high cash back rates. Its awesome. It's a must use!

Thumbnail of user ng142
New York
1 review
6 helpful votes
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January 26th, 2016

I requested payment from BeFrugal in the form of an Amazon gift card on January 2nd. As soon as I made the request, I received and email and a text asking me to verify the form of payment by clicking on a particular link. I immediately did so. Eight business days later I still had not received payment, so I emailed customer service about the status of my payment. I was told by "Todd" that payment would be made by the 10th business day after my request for payment, so I waited. Fifteen business days later, I still had not received payment, so I emailed "Todd" again. This time, "Todd" said that I had "ignored" their initial request to verify my form of payment and that I would have to wait another 10 business days to receive my Amazon gift card. Clearly, this was a LIE. If it were true, why didn't "Todd" ask me to verify my form of payment the first time I made an inquiry? I requested payment (and verified my form of payment) on January 2nd. Today is January 26th and I still have not received my funds. It's obvious that BeFrugal is manufacturing obstacles in order to avoid making disbursements. DO NOT TRUST THEM WITH YOUR BUSINESS. There are plenty of other cash back portals out there that will not hold your cash back hostage.

Thumbnail of user baoqinz
Connecticut
1 review
0 helpful votes
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January 27th, 2019

The cash back is high than most of other websites, easy to rack the transactions, and it is easy to get the money back.

Thumbnail of user stephaniet198
Ohio
3 reviews
0 helpful votes
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July 8th, 2019

This app is easy to use! Just click and start shopping or start shopping and click! And the savings add up! Easy to receive pay out!

Thumbnail of user valensiiap
RU
1 review
0 helpful votes
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June 6th, 2018

The best service. I love your website. Befrugal is fantastic. Always I use. I recommend Thanks Befrugal

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.

Company Representative

Thumbnail of user chrisw2925
Chris W.
Typically does not respond to reviews

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