• BeFrugal

2018 CUSTOMER CHOICE AWARD

BeFrugal

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Overview

BeFrugal has a rating of 4.2 stars from 968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 3rd among Cash Back sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.7%
Positive
102
Neutral
1
Negative
12
15
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How would you rate BeFrugal?
Top Positive Review

“BeFrugal”

Maureen L.
9/22/24

I am not sure how or when to apply BeFrugal. Sometimes a tab shows up on my computer when I place an online order & I select it however, I have no idea what to expect. I would love to know how to make the most of this app. Sometimes it isn't very easy. I see I have accumulated some rewards but I am certain there are times I could use it.

Top Critical Review

“Don't Always give earned Rebate”

Michelle T.
4/30/24

More than once I bought items though BeFrugal but never got the rebate. They make it impossible to report it because the date of the purchase isn't on the form you have to use and if the date is not in their system you can't submit the form. Will not waste my time with them in the future.

Reviews (968)

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customer service (76)
Thumbnail of user miaf13
California
3 reviews
1 helpful vote
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October 5th, 2016

The staff at BeFrugal is always helpful, knowledgeable, and professional. It's great to have a company like this that can help customers to get rebates on online purchases. Thank you, BeFrugal!

Tip for consumers:
To make sure that you receive your rebate, make sure that you use the BeFrugal link. If you don't use the BeFrugal link to make a purchase, it won't be possible to get your rebate.

Service
Value
Thumbnail of user marcn47
Illinois
1 review
0 helpful votes
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August 27th, 2018

I've done probably around 20 transactions from a variety of retailers without any issue from BeFrugal. I would say they pay out quicker than some of the other cash back sites.

Thumbnail of user nc73
Rhode Island
1 review
0 helpful votes
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March 29th, 2018

I love this site. I earn cash back shopping for things I would be buying anyway. It has many discount codes that are not available on other sites. Very happy!

Thumbnail of user wilsonl59
New York
1 review
0 helpful votes
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December 17th, 2021
Verified purchase

I was recommended to use BeFrugal to shop online, and I was satisfied with the 9% for $300 cash back for the new user, and 6% cash back for the website I was shopping at. Therefore, I used it to shop for Christmas gifts.
However, when I checked back on my account for the cash back balance after a week, I found that the website kept asking me to login, and I couldn't do it even after I changed the password. So I messaged them to ask for help. Then they replied back and said that "Due to violations of BeFrugal's terms and conditions, this account was deactivated."
I don't understand why, and they didn't even explain. I then waited until the next day and live chat with the customer service, but they just told me that my account was banned and I couldn't reactivate it without telling me a reason. Yet, they stop responding! (Maybe they were busy, but I'd been waiting for more than 30 mins.)
I assumed that they just don't want to pay the cashback they PROMISED!

Tip for consumers:
Don't shop too much, or they won't pay you.

Products used:
Cashback service

Service
Value
Thumbnail of user sangm13
Maryland
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

I really enjoyed the reward bonus on every shopping

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

The new BeFrugal Rewards is such an amazing tool! Another great way to earn some extra cash on purchases. We are always looking for ways where customers can benefit from our services. Glad to hear that you are enjoying our services!

Thumbnail of user jamesb9524
Michigan
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Very good and easy to navigate your site will keep on using it

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thank you, James. Happy to hear that you are enjoying our services!

Thumbnail of user chrisc406
California
1 review
0 helpful votes
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November 13th, 2017

Spend money, get paid. It's pretty simple. Make sure you disable ad blocker or anything that blocks cookie tracking or else you'll have a harder time receiving your money.

Thumbnail of user jacky112
Texas
1 review
1 helpful vote
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January 15th, 2017

I have been coming across many of these get paid to do minimal tasks type sites and Be Frugal just so happens to be one of them. Very reliable, customer service is good as well.

Thumbnail of user priscillat32
Texas
1 review
0 helpful votes
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November 24th, 2019

Befrugal is a great site to shop with. They sometimes beat out Ebates with the percentage of pay. You can get your money pretty quickly and they have great coupons for various stores as well.

Thumbnail of user theresar393
New Jersey
1 review
4 helpful votes
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October 25th, 2021

LEGIT PURCHASES MADE ON BEFRUGAL WEBSITE. ONLY TO BE TOLD, SOME GENERIC RESPONSE AS TO WHY YOU DID NOT GET PAID. I BELIEVE THEY ARE POCKETING THE MONEY AND NOT PASSING IT ON TO THE CONSUMER. FAKE TODD THE ONLY PERSON WHO RESPONDS ONLY THROUGH WEBSITE CHAT AND OFFERS NO ASSISTANCE. I HAVE MADE MULTIPLE PURCHASES IN THE LAST YEAR AND ALMOST NO PAYMENTS WERE ISSUED TO ME. THIS PLACE IS A PURE SCAM... DO NOT USE THEM. MANY OTHER SITES OUT THERE! BEWARE!

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Thumbnail of user timmyt28
Texas
1 review
0 helpful votes
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May 29th, 2021

After not only taking advantage of a great deal on my own account AND THEN showing my friends about the deal (and thus boosting BeFrugal's number of accounts and users), they get the gall to cancel my account for "violating terms of service". I used my friend's referral code, got the deal, and then referred one of my own friends. I didn't refer tons of people, I didn't use multiple cards or accounts or find ways to "trick" the system, I just got banned. I thought this site would be a strong competitor to Rakuten, Lolli, Honey, or even Raise, but it seems I was wrong. Gtfo outta here BeFrugal

Service
Value
Thumbnail of user claireo27
Mexico
7 reviews
8 helpful votes
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November 22nd, 2020

They said money would be released after 30 day. Never released my cash back. Just keep getting automated messages from company saying why they can't release it.

Thumbnail of user farleyl
Virginia
1 review
0 helpful votes
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June 11th, 2018

1. The payout takes up to 10 business days. Why so long?
2. A browser plugin/extension to show the tracking status would have put clients rest assured.

Thumbnail of user jeannineg7
Tennessee
1 review
0 helpful votes
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June 22nd, 2018

So many places to get cash back. BeFrugal keeps track of everything for me. Quick to send reward money too! I have saved about $400. Over the years I have been a member!

Thumbnail of user corwinm1
Texas
1 review
0 helpful votes
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September 6th, 2018

All my transaction were correct and payable no delay or miscalculations. Don't understand the bad reviews I had no problems setting up my account and it's very easy to use when making purchases.

Thumbnail of user tracym145
North Carolina
1 review
0 helpful votes
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July 20th, 2017

I use other websites to purchase items as well but I always check around first and BeFrugal tends to give me a higher percentage and who doesn't want more money?! Love this site!

Thumbnail of user cynthiab117
Colorado
4 reviews
1 helpful vote
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November 30th, 2017

I really like earning money through Befrugal. Only thing that I don't like is it takes them 10 days to send you your payments. It's ridiculous. This is why I gave the rating a 3 instead of 5.

Thumbnail of user angelineh10
California
2 reviews
0 helpful votes
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April 1st, 2020

I waited patiently for a year to be paid for over $700 worth of cash back due to me for travel. I ended up contacting the original company that they said was "pending payment request". They had no idea about these sorts of companies and it seems they found a loophole in which they can con companies out of money by saying they are advertising for them. This is not advertisement, as they never seem to make good on the cash back for numerous sites. I wasted a year of keeping careful records and using their site. I hope they never get a penny of the money they "earned" by having me jump through their hoops for cash back I never got. I have terminated my account and unfortunately all like companies also. They gave Motel 6 a horrible name in my eyes until I contacted them directly and found out that they knew nothing of these sites. My loyalty stays with the companies directly and not these thieving discount sites. It isn't worth the frustration and time loss and ends with you mad at the companies they claim to represent. Companies like these are making money off the claims that fall through the cracks when people get tired of waiting for their cash back.

Thumbnail of user sherryc23
Oklahoma
1 review
14 helpful votes
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August 28th, 2015

When I googled for Mott's applesauce it showed coupons for it on Befrugal.com. I clicked on it and didn't see anything worthwhile. A few min. After closing the web page, Internet Explorer 11 stopped working, my touch screen wasn't working right & then the curser disappeared. After 2 hrs with a computer tech and after downloading Malwarebytes and running a whole computer scan, it found 7 programs with befrugal in the name. After it deleted them my computer was working again. I just opened the site, I did not download anything from it. So don't even open the site!

Thumbnail of user zhixiongw
California
1 review
0 helpful votes
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July 3rd, 2019

I book hotels from travelocity many times. I have never got the refund until i register here. Thanks. If you need me to referral you. Please use my referral number so both of us can earn 10$

Thumbnail of user ronb493
Florida
3 reviews
11 helpful votes
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July 29th, 2020

They pay you when you need to shop. Sounds like a great deal to me. I've already made close to $500 back for what I normally buy, with or without this program.

Thumbnail of user matte77
Montana
1 review
0 helpful votes
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February 2nd, 2019

Works great and saves you money! Just click through, then do your shopping. Sometimes there are even coupon codes to save you extra money. It's always worth it if you're shopping online!

Thumbnail of user bronwynnl
Georgia
1 review
0 helpful votes
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March 18th, 2018

Easy to use. Lots of online stores to choose from. Prompt payment and when I request payment, not on their schedule. Never had any problems with receiving cash back on qualified purchases.

Thumbnail of user katien226
Utah
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

Love the extra money! I make sure to make my purchases on my laptop to utilize this feature. It's free and generous money!

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

We appreciate you taking the time to leave us this feedback Katie! Our team works hard to find the best deals! Our mission is to help you save on your everyday purchases. Glad to hear that you are enjoying it and earning!

Thumbnail of user brentr54
Texas
1 review
4 helpful votes
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March 10th, 2019

Thieving, lying scumbags - I fulfilled (and documented) all of my obligations for cash back on a hotel reservation, and they bent over backwards to deny it with some BS about how it was paid, even though I PURCHASED/PAID THROUGH THE LINK THEY PROVIDED. As soon as I cash out on my other stuff, I won't be back. Too many other honest alternatives to waste any more time with this slimy outfit. Hope the $9 they screwed me out of was worth it to them.

Tip for consumers:
Best tip: go anywhere else before wasting your time with these shysters.

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.

Company Representative

Thumbnail of user chrisw2925
Chris W.
Typically does not respond to reviews

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