• BeFrugal

2018 CUSTOMER CHOICE AWARD

BeFrugal

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Overview

BeFrugal has a rating of 4.2 stars from 968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 3rd among Cash Back sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.7%
Positive
102
Neutral
1
Negative
12
15
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How would you rate BeFrugal?
Top Positive Review

“BeFrugal”

Maureen L.
9/22/24

I am not sure how or when to apply BeFrugal. Sometimes a tab shows up on my computer when I place an online order & I select it however, I have no idea what to expect. I would love to know how to make the most of this app. Sometimes it isn't very easy. I see I have accumulated some rewards but I am certain there are times I could use it.

Top Critical Review

“Don't Always give earned Rebate”

Michelle T.
4/30/24

More than once I bought items though BeFrugal but never got the rebate. They make it impossible to report it because the date of the purchase isn't on the form you have to use and if the date is not in their system you can't submit the form. Will not waste my time with them in the future.

Reviews (968)

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customer service (76)
Thumbnail of user angelas720
Florida
1 review
0 helpful votes
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February 16th, 2020

I love being able to shop on line, get items at same or lower prices AND receive cash back for items I was already going to purchase. And 9 times out of 10 I am getting free shipping. Saving me TIME, GAS and MONEY $$. Now that'st a WIN, WIN, WIN! Did I mention... WINNING?!?!

Thumbnail of user lk105
Wisconsin
1 review
3 helpful votes
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January 22nd, 2019

Everything was great until they cancelled my account for "fradulent activity.". I wrote and called them several times to find out what the alleged fradulent activity was. Every time the answer was either a simple one sentence phrase: "Your account was deactivated due to fradulent activity" or no response at all. After several attempts to obtain an explanation for the deactivation, I contacted the BBB and went through that process. There was no change in their response. Perhaps, they simply didn't want to pay the pending cashback in my account or perhaps something was wrong with my account. Regardless, they seem to refuse to want to discuss it.

Thumbnail of user rubyp24
Texas
3 reviews
4 helpful votes
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October 9th, 2017

I love saving money! I always check my cash back amounts before shopping and checking out. BeFrugal always has higher percentages than other sites and it is so easy to use!

Thumbnail of user sandrab132
Virginia
1 review
0 helpful votes
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December 9th, 2016

I've been a member year or so. I always go to Befrugal first before I shop online and most of the time I can find cash back from the site im interested in. It all adds up and it works!

Thumbnail of user toddo14
Missouri
2 reviews
0 helpful votes
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April 23rd, 2018

$267 on 4/21; $219 on 3/10; $495 on 2/17; $336 on 1/29, etc, etc, etc. I have been using BeFrugal since 10/2015 with at least one payout to me every month since that time. My largest was $1003 on 6/16 (over ONE THOUSAND DOLLARS) and they paid me this because they notified me about incredible sales (which I was unaware of) for designer brand items that I already wanted to buy. Wait, what? Yes, they paid me because they saved me $$ buying stuff I would have bought anyway.

Tip for consumers:
Visit often. Note that payments take time, this is normal as they and the stores that are paying Befrugal need to be certain that we dont make a return.

Service
Value
Thumbnail of user chrish709
California
2 reviews
0 helpful votes
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September 22nd, 2018

This site has (relatively) high cash back percentages, pays out via PayPal when requested, turn-around time is reasonable, process is easy, really a great site.

Thumbnail of user vr39
Florida
1 review
0 helpful votes
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August 13th, 2018

This is one of the worst app it takes very long to review your payment and when you create a ticket to know about status it says you had done your payment directly. So we can do cash back.

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hello, I'm sorry to hear that you are not satisfied with your BeFrugal experience. If you have any questions about your payment request, please contact our support team and they will assist you. Thanks! https://www.befrugal.com/help/

Thumbnail of user jjl82
New York
1 review
0 helpful votes
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August 21st, 2023

Stole thousands of my dollars. Once purchases where confirmed they said they are waiting for website to payout. Checked with internals at website they got paid 6 months ago and still refuse to pay.

Products used:
extrabux

Service
Value
Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hello JJ! This does not sound right! BeFrugal is a cash back portal, we connect you to the Cash Back that comes from the Merchant. They will acknowledge and then approve of the Cash Back on the Account. Once they have "Verified" a purchase, that means that they have acknowledged the Pending Cash Back. Merchants give us an estimated time frame of Up to 90 days for Cash Back to go from Verified to Payable. That date is just an estimate though. Each Merchant has their own time frame and tracking of the Cash Back. There are resources we provide in order for us to reach out. Each case is different, depending on the Merchant. We are more than happy to help and look into it for you. Feel free to reach out and we will assist!

Thumbnail of user saral39
Pennsylvania
3 reviews
5 helpful votes
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November 15th, 2017

If you don't like free money, then this app is not for you, seriously. It's easy to use and in addition to cash back, there are some great coupons available. It's a win win!

Thumbnail of user justint73
Michigan
1 review
0 helpful votes
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October 11th, 2017

Better than any other rewards site. I never have issues, its easy to use, and there are tons of sites to choose from. I'll continue to use them for a long time to come.

Thumbnail of user jeffb503
Ohio
1 review
0 helpful votes
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October 19th, 2018

Great Site. Some stores get lower % back the more people use it which is not cool.
Certain stores I noticed started out at $10.6 months later its $5 a year later its $1 back

Thumbnail of user jennyr80
Virginia
1 review
2 helpful votes
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February 7th, 2018

You will not get most of your cash back. They will deny that your clicks were valid and blame you. Go to reputable sites, even if BeFrugal seems to have the best deal. Nothing is a terrible deal.

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hi Jenny. I'm sorry to hear you are not happy with your BeFrugal experience. We try to provide our members with the best explanation possible why they did not earn the cash back they expected - we also have a list in our Help section, under "What can I do to make sure my cash back rebate is reported?" that you may find helpful. Also, you may submit an inquiry at https://www.befrugal.com/account/member/need-help/inquiry/ and one of our support team members can investigate your claim. Thanks.

Thumbnail of user sandral215
Kansas
2 reviews
0 helpful votes
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April 27th, 2018

I LOVE saving money and BeFrugal makes it so easy! Just log in and shop. How easy is that? Getting paid is also super easy. You have many choices. Some even with bonus cash!

Thumbnail of user joeb295
Utah
2 reviews
0 helpful votes
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March 26th, 2017

BeFrugal usually has the highest cash back amount when I compare to other sites. Earn an additional 3% cashback by redeeming your earnings via an Amazon gift card.

Thumbnail of user zh357
Virginia
1 review
2 helpful votes
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January 18th, 2018

Awesome service! Got my cash back in a decent amount of time and everything worked perfectly. Redeemed it for Amazon cashback which gave me the bonus as well which is even nicer! Couldnt be happier.

Thumbnail of user jeffb448
Ohio
1 review
1 helpful vote
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June 3rd, 2018

Best rebater around! Don't click without it! Have used for over 3 years now & love it. Payment is actually FASTER than a lot of its competitors so do your homework

Thumbnail of user markh585
Missouri
1 review
0 helpful votes
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May 17th, 2018

Always have had good transactions with this site. All disputes were settled satisfactory. Cash Back percentages are ususally higher than other sites. Very reliable to do business with.

Thumbnail of user ds270
Texas
1 review
1 helpful vote
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April 2nd, 2018

Great cashback rate. Never had problem. Payment vi paypal. One of the best cashback portals around. Referral bonus makes deal sweeter if you have friend who wants to join.

Thumbnail of user rajeevp10
Arizona
1 review
0 helpful votes
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December 28th, 2019

With several other cash back companies these days, BeFrugal cashback rates are higher most of the time. Sometime you do need to read the terms and conditions carefully before using it for cashback.

Thumbnail of user graceh159
California
1 review
0 helpful votes
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July 10th, 2020

Great cashback site that really helps out maximizing discounts when shopping online. Also easy to use when requesting payments as would highly recommend.

Thumbnail of user markm295
North Carolina
1 review
2 helpful votes
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October 4th, 2016

I work in IT for a 12,000+ employee company and I am constantly having to remove the sneaky BEFRUGAL adware that gets embedded onto the Windows PC. Employees will not be able to open up their Internet Explorer (IE) browser because this stupid dangerous "virus" crashes IE upon initially launching the program. This literally acts like an annoying virus, and should be avoided 100% of the time. If you have to research an application/company such as BEFRUGAL, then odds are its too sketchy to take the risk.

* BeFrugal attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hi Mark, I understand you were in touch with our support team, who explained that BeFrugal encountered crashing issues with an older version of Adobe Flash Player when using the BeFrugal Toolbar. If the flash player is updated, there should no longer be issues.

Thumbnail of user aeginab
New York
6 reviews
1 helpful vote
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December 28th, 2017

Can't complain about the cashback, but literally every time I try to log in, I get an error message, even if I've just reset my password. Good money, but frustrating process.

Thumbnail of user kamat1
Illinois
1 review
0 helpful votes
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August 29th, 2020

Very dishonest! They remove/steal cashback already earned! Many warnings by others! Use the other reputable cashback sites like rakuten, topcashback and honey!

Thumbnail of user alexic4
Massachusetts
1 review
3 helpful votes
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July 15th, 2020

Sign up with them made purchases an newer receive a dime on on my purchases. File clime bu now they ask for all kind of proof it take more time than it worse. Stay the hell away!

Thumbnail of user andrewm1157
Kansas
1 review
1 helpful vote
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September 10th, 2020

Love the cashback and awesome savings.It keeps track where i shop so i don't forget. This great app if your frugal and want to save money earn cash back.

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.

Company Representative

Thumbnail of user chrisw2925
Chris W.
Typically does not respond to reviews

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