• BeFrugal

2018 CUSTOMER CHOICE AWARD

BeFrugal

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Overview

BeFrugal has a rating of 4.2 stars from 968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeFrugal most frequently mention customer service, cashback sites, and gift card. BeFrugal ranks 3rd among Cash Back sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.7%
Positive
102
Neutral
1
Negative
12
15
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How would you rate BeFrugal?
Top Positive Review

“BeFrugal”

Maureen L.
9/22/24

I am not sure how or when to apply BeFrugal. Sometimes a tab shows up on my computer when I place an online order & I select it however, I have no idea what to expect. I would love to know how to make the most of this app. Sometimes it isn't very easy. I see I have accumulated some rewards but I am certain there are times I could use it.

Top Critical Review

“Don't Always give earned Rebate”

Michelle T.
4/30/24

More than once I bought items though BeFrugal but never got the rebate. They make it impossible to report it because the date of the purchase isn't on the form you have to use and if the date is not in their system you can't submit the form. Will not waste my time with them in the future.

Reviews (968)

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customer service (76)
Thumbnail of user andrean178
Alaska
1 review
0 helpful votes
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December 6th, 2020

You always get great deals and extra cash! The products on be frugal are usually discounted to the max and are shipped quickly then you get cash on top! Lots of choices on soooo many products

Thumbnail of user sunnys34
Texas
1 review
1 helpful vote
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October 28th, 2016

Get the best rate out of all cashback sites majority of the time. The pending wait time is slightly longer than other sites but you get more in return.

Thumbnail of user nadern15
California
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

I am very happy with me be frugal account.and every one should join this site they will save money

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

This makes us so happy! Feel free to use your Refer-a-Friend link when it comes to friends and family signing up. That way you can earn a little bonus for referring!

Thumbnail of user christinem575
Georgia
1 review
1 helpful vote
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December 21st, 2019

I agreed with other people, Befrugal said we messed up. Could've done something click other links blah blah blah. Wish we have the way to sue them. MONEY STEALER.

Thumbnail of user susana380
Nebraska
1 review
1 helpful vote
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January 19th, 2019

Not only did I never receive the $10 for Refer-a-Friend, after a 6-day game of tag, long story short? "Unfortunately, we cannot investigate missing orders if no shopping trip/click reported to the account. The only other option would be to cancel the order and re-order through the site."

First of all, the CUSTOMER loses out when the software doesn't work. I'm in IT; I know a bit about HTML/script/coding in the background of a webpage and extensions. They will NEVER convince me they were unable to collect data on my purchase. I mean you HICCUP on the internet and any little troll can find it and publish it again! It's just an easy way to get out of a large cash back payout (this order had multiple items for a baby shower).

Secondly, CANCEL THE ORDER? Pay for return shipping just so I can order again? What kind of customer support is that? I remember when the phrase was "The customer is always right". I know these days that society is more deceitful but when I supply ALL the information BeFrugal is requesting, I feel a bit insulted that they won't acquiesce to keep me on as a customer.

You use it, you take your chances.

Thumbnail of user janes361
Maryland
1 review
1 helpful vote
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June 14th, 2018

95% of the time, they have the highest rebate. I always check them first. Thank you. And I check ebates, TopCashback, CouponCabin AND MrRebates. But BeFrugal remains the best.

Thumbnail of user stevenb3472
Texas
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

One of the premiere cash back sites. Rewards for buying things I need is my love language.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Helping customers like you, to save and earn, is our love language! We are so happy to hear that you are enjoying our services. Check out our new "BeFrugal Rewards Extension"! Another great way to earn bonus cash for daily activities.

Thumbnail of user ericj175
Louisiana
1 review
0 helpful votes
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July 19th, 2018

BeFrugal are Amazing. This is the 2nd time they paid me
Its a real site to make cash back on. The only thing is it take to long for your money
To post to your BeFrugal account be4 you can get paid

Thumbnail of user maryr1116
Illinois
1 review
0 helpful votes
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March 24th, 2020

Was perusing sites where I might have some money to help get me through the COVID-19 social distancing. Wouldn't you know, BeFrugal.com had money I didn't remember I had. Wonderful surprise!

Thumbnail of user ayrtonc
Ohio
1 review
0 helpful votes
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February 28th, 2018

The couple times my purchases didnt post automatically they took care of it within 24 hours. They also issue payments very quickly. Its my favorite of the cashback companies.

Thumbnail of user michelem248
Florida
1 review
0 helpful votes
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December 5th, 2018

If I could put ZERO STARS I would! It takes months and months to get cashback, and now i have over 5 purchases I had to inquire where my cash back is, then it takes another several months to get the "investigation" completed to get your cashback. And majority of the time they'll say your purchase didnt qualify and you WONT get your cashback! They lure you in with what looks like the best cash back rates, but it is a scam. You wont ever see the money. SUCH A WASTE OF TIME. Save yourself the time and headache and use Ebates or Ibotta. You will waste so much time trying to follow up with every single purchase you make with BeFrugal and 8/10 you wont ever get your cash back. HORRIBLE AWFUL COMPANY!

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Dear Michele,
We understand your frustration. We will be happy to look into this.
Please contact our support using the contact form:
https://www.befrugal.com/contactus/?category=11
In your message, please include your case number ( #12231) and provide:
1) your name
2) your email address on the BeFugal account and
3) whether you use BeFrugal phone app, browser on your phone or browser on the Desktop to shop through BeFrugal
4) please specify the browser or the phone you are using in your support request.
Respectfully,
BeFrugal team

Thumbnail of user jonathanb235
Bermuda
1 review
0 helpful votes
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August 10th, 2018

Good tracking of my shopping -I've yet to need to file a customer service request and I get paid when I want to get paid and with quick direct deposit.

Thumbnail of user debbiew1168
New Jersey
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

I love this site! Savings and cash back?! How can you go wrong! Use it all the time!

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

You can't! We are committed to helping our user's earn and maximize on their purchases. We also released a new extension called the "BeFrugal Rewards Extension". Another great way for customers to earn some extra cash for everyday purchases. Feel free to reach out and we would love to assist you on downloading the new extension. Future cash is calling!

Thumbnail of user feliciar222
North Carolina
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Easiest and best payout methods! Cash back for most of the stores I shop.

Thumbnail of user fernandam53
Fernanda M. – BeFrugal Rep

Thanks Felicia! Not only are we committed to helping our customers earn cash back, but we are also committed to offering different ways to cash out the cash you've earned. We hope that you are enjoying the cash back, you deserve it!

Thumbnail of user ericj268
Illinois
3 reviews
6 helpful votes
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August 28th, 2019

Do yourself a favor and stay away from Befrugal. It will find excuses for not paying you cashback for large purchases (in my experiences HP and Dell, when a large cashback rate was posted). I did get some cashback for some purchases, but for my recent HP purchases, none of them got honored. I contacted BF, and their response is that according to the vendor, I did not use the BeFrugal links, but I found this hard to believe. I could not help but conclude that Befrugal was looking for excuses for not giving me the money. I should've used other cashback websites but was lured by using BeFrugal because of the large advertised cashback rates. Such a disappointing experience.

Add on 8/29/19: Befrugal has claimed that a credit was provided by the vendor to me via another cashback website. This does not make sense. First, I did not receive any cashback for my HP purchases from any other websites. Second, why would I have used other websites when BF offered 6-8% cashback while others offered 2%? Third, I have used BF for years, so I know how to use it properly. Again, you may get your cashback from BF for some purchases, but by using BF you risk losing others, especially for cashback from large purchases, even if the cashback rate looks tempting. I would NOT take the risk again.

Thumbnail of user arianaf1
Fernanda M. – BeFrugal Rep

Hi Eric, I am sorry to hear that you are not satisfied with your BeFrugal experience. I had our support team investigate to determine why Cash Back was not awarded on your orders. The affiliate network has informed us that they tracked your orders but is crediting another site (not BeFrugal) with the sale. This can happen if any of the following is true: clicking on another site's affiliate link after BeFrugal, having a competitor shopping browser extension/software installed or having items in your cart before clicking on the link from BeFrugal. Please see this link for more information on Cash Back and steps to take to ensure proper tracking: https://www.befrugal.com/help/cashback/. If you have any other questions or concerns, please reach out to our support team.

Thumbnail of user byeongk
KR
1 review
1 helpful vote
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May 26th, 2019

I firstly use this web site and this cashback event, I think it is very useful. And I will recommend this web site for my friends. They will be very satified for this event also :)

Thumbnail of user susanw188
Georgia
1 review
0 helpful votes
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July 8th, 2017

Just did my first "request payment" activity and was really pleased with how easy the process is. Using BeFrugal really does help save money.

Thumbnail of user thangl
California
1 review
0 helpful votes
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October 10th, 2017

The best for shopping rewards. They seem to pay better than others. Payments are processed quickly and you can keep track as they take place

Thumbnail of user sharonb190
North Carolina
1 review
1 helpful vote
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October 12th, 2017

Love my BeFrugal!

I send out emails all the time ask my friends to sign up because you can save money and get codes for different stores etc!

Thumbnail of user bonniem201
Indiana
1 review
0 helpful votes
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January 3rd, 2019

This has been a great way to make some money back on things you buy all the time. Its easy to use. Makes shopping fun.

Thumbnail of user joem558
California
1 review
0 helpful votes
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June 22nd, 2018

Have received $252 since becoming a member in 2015. Befrugal is the best ever! Except they make you enter 100 characters for a review!

Thumbnail of user michaelm1535
Florida
1 review
0 helpful votes
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June 19th, 2018

Great site. Just login and pick where you are going to shop for automatic money back. I have earned almost $200 on things I was buying anyway.

Thumbnail of user bobbis31
Ohio
1 review
0 helpful votes
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June 6th, 2019

This helps with my basic needs. I shop and allow them to pay for the smaller purchases with what is going on in tis department

Thumbnail of user ss536
Georgia
1 review
0 helpful votes
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October 8th, 2019

Fast payments as well. No waiting 90 days or some god awful amount of time. Once they get the money they give it to you.

Thumbnail of user tonyp66
Massachusetts
6 reviews
8 helpful votes
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August 16th, 2018

Love this site. It is always there for me when I am shopping and the pop up to save me money works absolutely fantastic.

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From the business

BeFrugal.com is a free cash back, coupon and deal website where you can shop at your favorite stores while saving an average of $27 per order and earning an average of 7% cash back. Shoppers can combine coupons, deals and cash back for maximum savings at over 5,000 stores when they shop online. To learn more or to sign up for free and earn a $10 sign-up bonus, visit www.befrugal.com.

Company Representative

Thumbnail of user chrisw2925
Chris W.
Typically does not respond to reviews

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