Shari's Berries

I first placed valentine order of the choc covered berries and popcorn from popcorn factory. It was going to a hotel because recipient was going to be on business trip. I notifies them to cancel and never heard back until 24hrs later that the popcorn had shipped. I tried to get berries sent to different address and still to this day have not heard back from anyone and its 7 days later so needless to say that order still went to hotel. So I places 2nd order to go to the same recipients work. Paid extra for guaranteed valentines delivery and more for morning delivery. Now the tracking says it will be delivered tomorrow. Day after valentines. So between the two orders I've wasted $160. I'll never reccomend these companies to anyone. So frustrated and dissapointed.

Paid extra for Valentine's delivery... $14.95- gift never made it, and no record it's even shipped, the company won't answer their phone. NEVER order from these people.

I would give a no stars this company. Edibles and Edible Arrangements always delivers QUALITY. DO NOT ORDER FROM SHARI'S BERRIES! SEE PHOTO BELOW OF WHAT I PAID ALMOST $80 FOR. TERRIBLE! GOURMET DIPPED CHOCOLATES MY A$$! NOTHING like the advertising photos.

Wish I read the reviews before wasting hard earned money. Berries were completely thawed, and soured. Not edible. Waiting to see if they will refund money.

Even if you use groupon or any coupons they will got you on shipping price. Its simply ridiculous. For 10 berries shipping is $25 plus tax. Every berry cost about $7 after all. Don't buy from them!

My sister sent me a box of chocolate covered strawberries. They arrived still chilled, beautifully decorated, humongous and delicious. Thank you for making my day special.

I'll start out with my 2 positives about my shopping experience: my Mom said the strawberries tasted "pretty good nothing special," and Shari's Berries was very quick to refund me when my order was a disaster.

I selected flexible shipping for half a dozen strawberries for Mother's Day, meaning they could deliver Thursday or Friday. I got an email Friday saying they would deliver Saturday (offering no compensation for the error). They didn't actually arrive until Monday afternoon! So much for a Mother's Day surprise. But here's the thing... there were only FIVE STRAWBERRIES in the package.

That's right... over $20 for 5 strawberries and $15 in shipping to be delivered over 3 days late. The package was sealed, so it's not like a delivery person snagged a berry too. This company is just terrible.

DO YOURSELF A FAVOR AND JUST BUY FROM EDIBLE ARRANGEMENTS.

At least they refunded me

Guaranteed delivery by Feb. 13-14. Now expected to arrive Feb. 16? Last order from them-period! With all the negative reviews (1.3 out of 5), how do they stay in business? Buyer be ware.

I usually don't rant, but I have never received such poor customer service as I had today, over he course of FOUR phone calls to Shari's Berries. I won't go into detail, but after them double charging me, not being able to credit me back, and having to cancel my order, too much time has passed to have a delivery made this weekend... AND THEY WILL DO NOTHING TO MAKE IT RIGHT. They refuse to give me the standard shipping cost last minute even though the mistake was on their end. They refuse to allow customers to speak to supervisors. They will never see one penny of our hard earned money, nor will their affiliates (flowers, etc).
I strongly suggest against wasting any of your time or money on this company!

This was my second time ordering, and the first time was great. This time, no such luck.
I placed my order on February 12 to be delivered on February 14th. When I received my tracking information through UPS it says my package won't be delivered until February 19th. It is being delivered to New York and it's currently in KENTUCKY according to the tracking information. Further, I was dropped from multiple customer service calls throughout the day. When I did get through, the representative said 3 different things and confused me even more. How can you say a package is guaranteed by 6pm and then Change the guaranteed time to 9pm? How can it be guaranteed in New York when the package is still in Kentucky!? How can you then say it'll be guaranteed by the next day? And then tell me I can get refunded if it doesn't come? As of right now I never plan to use your service again.

Total fraud! Why would you offer a guarantee and charge $10 in addition to the normal delivery fee if you can't actually get it there on time! Plus you ruined Valentine's Day!

I spent 25.97 in shipping! This is crazy! Never again. People! Read these
Comments and believe them. I hope the recipient of my gift enjoys these strawberries.
Groupon was NOT A DEAL.

Yeah, Why did you intentionally rip all us off. The reviews from today are very hurtful. Wrecked my day yesterday. Maybe this is why TRUMP is going to stop outsourcing. Good idea.

I really don't like to write negative reviews, more-over take my time doing so. However - best if you order from a small local shop that does not have the advertising budget and smooth words to make you "think" that you will be sending FRESH chocolate and fruits. My daughter sent a box-full of dark chocolate covered strawberries. It was slated to arrive at our home on Saturday - it was delivered (I promise) on MONDAY - the "ice packs" turned into WARM WATER pouches, hence - completely melted dark chocolates and SPOILED, browning Strawberries - TOTAL FAIL - Not worth it! I have a business and a family - I have sent an email to each alerting them of this. Certainly their advertising got my attention - their delivery and products set the STAKE!

Placed an order on 2/9 was to be delivery on 2/13. Never showed up. Email them, they sent me a 20 off coupon, still no order. Called the 800 number, refund will take 5 to 7 days.

I've used Shari's Berries multiple times ONLY because my wife loves the chocolate covered strawberries so much but the company NEVER gets my order to her in a timely manner and all special occasions such as birthdays and anniversaries have been a huge disappointment because they always arrive after working hours and she doesn't know she has them until the day after. DO NOT ORDER FROM THIS COMPANY! GO ELSEWHERE!

Instead of berries I got an email. Spend $110 for nothing. First and last time. Should have gone to publix at least my wife would have something for Valentine's day.

I have ordered in the past with no problems. This time were not delivered on time. People on the phone act like they are 6 years old... will never order from them again. Shipping charges outrageous

Ordered sugar free chocolate and a dz dipped strawberries... paid extra for delivery to ensure 2/14 arrival. Chocolate came but no strawberries... called customer service and they kept hanging up... I WILL NEVER ORDER FROM THEM AGAIN... THEY RUINED MY VALENTINE'S DAY

Where do I start? As if being an heir to the Tupperware industry isn't stressful enough, I am also a mother to 4 beautiful children (who are also heirs to the Tupperware industry!) Over the years this has really put strain on my marriage to an incredibly successful, gorgeous man. I've been showered with lavish gifts my entire life: cars, jewelry, flowers, servants and yachts (just to name a few!) I've never been truly happy though, and thanks to Shari's berries, I now know why. While expensive gifts might be nice for a few hours, the generic materialism lacks the real essence of life: creativity. Last Valentine's Day my husband got me a exactly what a real man should get a woman, and our love life has completely turned around. I was in complete shock to open a gift filled with chocolate covered strawberries. How was I married to this man for so long without knowing the true depth of his creativity? I may never know the answer, but I do know that there is nothing more creative in the world than giving a loved one the gift of Shari's berries.

My daughter sent me a vanilla cake, cake day later then promised. Cake was smashed. She tried on 3 different occasions to contact them and they did not respond.

They arrived when they were suppose to but the chocolate dipped strawberries were nothing like pictured in advertisement. I was not pleased at all and will never order again.

Great rip off! My order arrived a day late! Rose's were awful, pedals were falling off. Berries were melted. I will never use again! Be aware before you buy.