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Shari's Berries has a rating of 1.4 stars from 2,092 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shari's Berries most frequently mention customer service, covered strawberries, and valentines day problems. Shari's Berries ranks 60th among Candy sites.
I'm kind of pissed. I had to keep sending in my order 3 times because of an"unexpected error". So I spent almost a hundred instead of $50
Date of experience: May 2, 2016
Their delivery system is flawed. You chose a date and it puts a delivery date for a week out. They looked like a toddler decorated them. Never again.
Date of experience: April 12, 2023
I ordered organic triple tower of gourmet nuts for my client. She said they were disgusting and inedible. They were $95! Horrible.
Date of experience: September 25, 2016
. Don't buy the large ones very sour. Bought last week for a mother's day gift for me, small ones were better.
Date of experience: April 27, 2018
Yes, do not waste money. Terrible service, and bleeding you of every penny. Every thing is extra, being a customer is worthless.
Date of experience: March 18, 2018
Wife loved birthday gift. A really good product that met expectations for the price. Will recommend to others as worth the price.
Date of experience: June 13, 2018
I will never order strawberries from Shari's Berries again! I ordered three different orders.The shipping is outrageous! Never again!
Date of experience: February 12, 2020
Never delivered my order, and gave me a hard time with a refund. I still haven't received my refund nor my order
Date of experience: December 11, 2020
I received chocolate covered strawberries and they were sweet and delicious and beautifully decorated.
Date of experience: May 14, 2021
I ordered the mothers day berries they do not look the same in person as what I ordered! I will submit a picture of what I ordered and what I got!
Date of experience: May 9, 2019
What they were supposed to look like and how they came. They were contacted and sent another and the same thing.
Date of experience: February 9, 2023
The company failed to send a greeting card which was filled out. People just don't care about service.
Date of experience: October 19, 2023
They are wonderful and delicious... GREAT!
My daughter loved them, arrived on time. Great presentation.
Date of experience: May 20, 2017
I ordered Sherries Berries a couple years ago and not worth it. The berries were all messed up in box and had moisture all over them
Date of experience: February 4, 2016
Overcharged for shipping, 15% not refunded, berries never arrived, Would not refund total amount paid.
Tip for consumers:
Bad business
Products used:
Did not receive product
Date of experience: May 11, 2021
I didn't even taste like real chocolate, very bland and hard. The plant strawberries were phenomenal
Date of experience: December 20, 2020
I sent an email about my shipment and didn't receive any response. This is what $65 gets you. So disappointed!
Date of experience: April 15, 2020
This Company is completely unable to deliver a package. They replaced my order 5 times and it still has not been delivered
Date of experience: October 28, 2022
I'm very disappointed with my Shari's Berries. I expected them to be bigger and better topped. Will not order again.
Date of experience: May 20, 2020
Ordered for our anniversary. After reading the reviews, I was a little skeptical. But, my husband loved his order.
Date of experience: August 17, 2023
It took 4 emails and 2 calls to get my $$ back after the gift was 3 days late. This is what she got today Horrid
Products used:
I demanded a full refund still waiting
Date of experience: May 27, 2022
Ordered my son a dozen for fathers day git them the 25th... all are rotton and soft and sour. Box was wet. Put this company out of business. Nasty
Date of experience: June 27, 2020
The strawberries were almost over ripe Tasted funny at the stems. the chocolate is very poor quality would not buy again.
Date of experience: May 6, 2016
BE AWARE AND CHECK YOUR BANK ACCOUNT! I ordered a week ahead of time and paid $130.00 to be exact with early "GUARANTEED" delivery. Early delivery because my wife has to take our kid to therapy at 1PM EST. After getting to work and checking my bank account I noticed that I had a few more hundreds in my account and didn't understand why because I just paid my car note last night. After I did the math I then realized that the $130.00 of strawberry's and flowers I spent was credited back into my account but it doesn't show that transaction history. Yes, that's a good thing that they refunded it but I was not aware of it or didn't get an email. So NOW I am realizing that they credited it back because they KNOW they can't keep their advertisement of "GUARANTEED" delivery after all of the complaints so you can't dispute the charge. HOWEVER they can still charge you later and adjust the price without the early delivery fee. They haven't charged me yet but I know they will and I will be ready to dispute this crap service. It is now 10 minutes to 1pm. The sun is out and it's currently 63 degrees in Atlanta and I still don't see the tracking number saying it has been delivered. These guys are waiting until the item gets delivered all melted to its poorest quality so they can CHARGE you. I am seriously waiting and will GUARANTEE that I am going to dispute their charge for a refund. It sucks that I have to ruin the surprise for my wife.
Date of experience: February 14, 2019
Not only is the customer service horrible, but the whole company is a scam! I never received my berries and they didnt seem to care.DO NOT ORDER FROM THEM!
Date of experience: May 7, 2016
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