Shari's Berries

Not sure why there are so many negative reviews. We got these on time even after a big snow storm. They were beautiful and delicious. Shipping was pricey but what do you expect?!?! Would definitely order again.

Overseas customer service shows how little the owner cares about his customers! He sucks! They could not find account much less solve a problem. Being asked several times for my info and no manager 4 help

Paid $135.00 for the small bake a wish vanilla birthday cake and 6 birthday dipped strawberries, order was around $65.00 the rest was shipping, I should have known better but wanted order to arrive for daughters birthday and it looked so good and pretty online! Was saposed to arrive on Saturday but I got an email saying no one was home and they'll try agin Monday! She was home so don't understand why they said no one was home and Monday was not her birthday it was Saturday, Cake and strawberries looked terrible green tops were brown & in the picture the chocolate on the berries are smooth and round not flat on the back! The cake looked like it had been frozen then thawed and frozen agin it had cracks. Spent so much on shipping just so sad that it looked so bad I was embarrassed when she sent pictures. I'll never order agin nor recommend!

I received an email that said "free shipping" on orders over $30.00. When you get to the point of placing the order you find out the shipping is free in the form of a rebate. In addition to the shipping cost there is a delivery fee. How much should it cost to deliver 12 strawberries. What a ripoff!

On 4/24/20 I placed an order to be sent to my grandchildren (age 5, and 8) since I haven't seen them in over two months because of this Covid virus epidemic. They live in RI and you can't cross into RI from Ct. Due to the virus. I miss them dearly. I wanted the berries to be delivered on May 5th for Cinco de mayo because we alway celebrate that day together. The berries where not delivered until 8 o'clock at night and the girls where already in bed. My daughter let them get up so they could have one to celebrate. Both girls said the berries tasted funny and spit them out. My daughter agreed. Terrible! It cost me $56.96 with tax an delivery. How can you disappoint two kids at a time like this. I'll never buy your product again.
Disappointed grandma

My husband had bought a dozen Shari's Berries for our anniversary in December. I received another box of them on Mother's Day from my daughter. I noticed how much juicier the Mother's Day box were and I wrote to the company explaining that the Dec berries were a bit dry and green. They required our order #, and, once given, they offered me a free box of berries, which were sent to me quickly and on the day I requested. This box was as good as the juicy Mother's Day box and I am completely satisfied and grateful for their prompt attention to my issue.

Received my order on time 2/13 Wednesday. Tried 2 of the berries only to find they were spoiled i. E. Mushy and turning brown. The next day tried 2 more (Valentines day) berries which were brown and smiled. Needless to say my wife and I were greatly disappointed. I ended up throwing the remainder out. I would appreciate a refund and an explanation. Respectfully, R. L. LaRose, 8566 Beaconhill Rd, Palm Beach Gardens, FL *******.

This terrible service hurt my Mother's feelings a week after Mother's Day because that's when she got the wilted flowers and rotten strawberries. What can we about a service that continues to have expensive items that aren't worth a damn?! Better Business Bureau (BBB)? I think so.

This maybe a good company locallly, but they should stop shipping outside of the CA area.

$27.00 for GUARANTEED deliver on May 11 for a Mother's Day surprise and nothing arrived. I have never done Shari's Berries and thought I would give it a try after the 'glowing' on the radio that are a bunch of crap. I would not do business with them ever again and will actively discourage others as well.

My kids sent me a box of shari's berries for Mother's Day, they were excited to give me this "gourmet " gift. I couldn't tell them how disappointing these berries were. 1. They come with the green stem end of the berry still on the berry, just covered with chocolate- so if you don't slice them you wouldn't know until you ate it.
2. Berries have the old fermented taste, definitely not fresh and sweet.
3. The most disappointing thing was the chocolate! No flavor, it doesn't melt, it's not creamy, it is a waste of calories.
Such a good idea- done very poorly.
We have had incredible edibles and they are much better!

I am done with this company... 2nd year not there when PROMISED and i paid extra for that promise. I just got an email from them saying sorry it would not be delivered today but will give me a $10.00 credit and will be sent on the 15th...
Well i promise it will be disputed on my credit card and will not be accepted when delivered. I will also forward there email to my credit card company.
Hope you go out of business soon because Shari's your way.
Keep your Damn Berries "Shari"
$100 damn dollars that ruined my gift to my wife.
Not the $$$ its the principle...

I ordered strawberries on Friday, and now it's Monday, and still no strawberries. I paid the 15 extra dollars for the next-day delivery. The only reason I chose this place is that I got confirmation it would be delivered for the next day... NOT OKAY... You shouldn't take orders if you can't deliver the product on time. I'll never recommend you guys to anyone SHAME ON YOU

Received a gift from my Daughter 3 days lste and the berries where very very bad! They where smelly and didn't even look nice. Called and complained. They sent another one for 2 days later and they where even worse. Cake frosting was a scrapped to one side and berries where not even dipped. I have pictures and willing to show everybody

My friend ordered me a dozen chocolate covered strawberries for mother's day and paid extra for me to get them on Saturday. They never arrived and when he called they apologized and said they would be here on Monday. Monday came and I received the chocolate covered strawberries. The strawberries were horrible. They were smashed, stinky, molded and were received in poor taste. I could not believe it. I called customer service and they said they would reimburse his account and I was promised a replacement of strawberries in which I never received. We are going to contact the Better Business Bureau and express our unsatisfactory service both delivery and customer service. We will take our service elsewhere in the future. Very unhappy customers!

Service is terrible and customer service is in the Philippians - later found out that Shari's were acquired by 1-800-Flowers and Proflowers no longer in business. If customers are expecting the same service sorry to tell you dont waste your time. I submitted an order on October 5th schedule for delivery on October 25th which was a day late. Just dealing with the customr service was a headache--they resolved later but it took 5 hours being on phone with the manager because they had no information to provide. Also, wrote letter to corporate headquaters and sales to tell them of the frustration and will never order from them again since they have acquired Sharis' Berries and Proflowers no longer in business - I will find another vendor.

The shipping on these berries is ridiculous. Supposed to be $19 and ended up closer to $60. These berries were for my mom for Valentine's Day and she said I paid way too much for them. She didn't like that the stems were still on them and they weren't that good. I listened to Rush Limbaugh promoting this product and unfortunately trusted his opinion. Rush, you were wrong on this one. I can't afford the exorbitant price for shipping.

For one thing last year 2018 on my birthday my husband tried to surprise me and they flowers and strawberries came the next day. For valentines day 2019 they guarantee it will be delivered on time and it came the next day and the chocolate was melted off the strawberries and they looked like someone licked them and some of the strawberries were rotten WTF seriously my husband could not stop me from crying we will never use this company ever again...

Ordered for my mom's birthday on 2/2 and they weren't delivered until 2/7 and looked horrible. Things happen. I contacted customer service to see if they would process a refund as I spent $65. First girl offered me 50% refund and redelivery. Ok sure. She processes the refund then suddenly the chat ends. Tried 2 more times to get in contact with them and nothing. Finally get ahold of someone and it takes 30 minutes just for them to tell me what I already knew. Customer service isn't the best.

I purchased a Valentine's gift packaged to be delivered to my wife at work. And paid the extra fee to have it delivered early and upgraded with roses. The package was delivered without all of the items that were ordered. So I called in to complain which turned into almost an hour of the most aggravating phone call I've ever been on to some NON English speaking person. That assured me that I was gonna be refunded fully of 118.31 and sent an e-mail to me stating that fact. So the next day I check my account and they didn't refund me, they charged me again. So I e-mailed them about it and called on it and they assured me again that they would take care of it and still after 2 weeks I have not been reimbursed any money at all. ABSOLUTELY RIDICULOUS.

The berries arrived super late, broken and spoiled. Since Saturday I've tried to communicate with this company. Yesterday they returned my call at 4:06am and then this morning at 4:50am, now I can't reach them. This company also tried to blame the pandemic, which is total BS. My mother-in-law lives 5 miles from us and recieved her berries on time. So instead of accepting responsibility they tried to place blame. I suggest dipping your own strawberries or buy them at Fred Meyer. I've added pics. It's to bad you can't add the smell brecause they've spoiled as well.

Bought a Groupon. Couldn't figure out how to order from phone, so called. Was on hold for 20 minutes then to be answered by someone who had a language barrier. I could not understand her and she had a hard time understanding me. I stayed with the call b/c I didn't want to hang up and call again.
She couldn't get my Groupon to work and said it had expired. It hadn't.
Was on the phone for 35 minutes literally spelling out every letter in the delivery address, and correcting her numerous times on her confirmation back to me.
Finally, got it right and was told there was a delivery fee. Fine. Not a problem. But since it is Wednesday, the first it could be delivered was Friday - BUT - there was an additional $4.99 ON TOP of the $14.99 b/c it is considered a rush. IF I chose Saturday, It would have been an additional $9.99 on top of the $14.99 b/c it's a Saturday.
Will not order again.

Boyfriend ordered a deluxe bouquet with guaranteed delivery for Valentine's day. I was home all day with our son. They lied and said it couldn't be delivered bc nobody was home. Then I come home on friday to a delivery of a crappy arrangement of 11 red roses that were half dead! He had to call and argue with "customer service" to receive a refund. First picture is what was ordered and second is what was recieved!

Placed an order for over $400 a week before Valentine's Day for my employees. The did not deliver on Valentine's Day. I called four times, waited on hold for over an hour. Customer service rep from India kept repeating same script over and over regardless of my question. Asked for a supervisor and after holding 12 minutes they hung up on me. I sent two emails to "*******@sharriesberries" and still no response. The sent a generic email at 11:00pm apologizing for not delivering and refunded me $10. I paid extra for each delivery to receive before noon, but thanks for the $10 refund and horrible customer service. Will never order from them again!