Shari's Berries

Thank you so much to Aljon for your help in taking care of my sweet Mom on Mother's Day! You are absolutely the best! You went out of your way to care about the details of my order. Thank you so very much! Great service!

Customer service is in India. They don't have a clue how to help you. They cannot tell you when they shipped, if they shipped or where they are!. Worst people to help you with an occasion. Order # W*******2460.

I've ordered berries 2 times from them and not once was they ever on time...I ordered on Feb 8th to be delivered by Feb 14th they never get there until the next day or in this case late in the day...I tried to have them delivered to her place of employment never got there befor they closed...guess this was a trial and error.I'll never order from them again.

I had to call customer service several times. The first order I called in was never processed. I called again to place the same order and had to spell every word on the card only to find out in the confirmation that they still misspelled several words in the card. I emailed them typing out all of the information so they could correct the misspellings and they responded saying they can not correct the information. I just canceled the order, and would never recommend this company.

I placed my order on line paid $30.00 in guaranteed shipping date and time as of today Valentine's Day 8:40 pm, there is still no delivery! Called the help line 15 times before I got a person to be told to call back! I called back 8 more times FINALLY PROMISED A REFUND! I am still waiting! Disappointed is an understatement!

Last year for Christmas we ordered gift sets for our in-laws and it was terrible. I should have never allowed another order. THEN Valentine's Day my husband ordered for me and when we received the delivery, it wasn't complete and the berries were HORRIBLE. Not sure why this company is even still in business.

The strawberries looked nothing like the photo and were definitely not worth the $60 that I paid. They were small, unripe and looked like a 5 year old decorated them.
They were a gift and I was so embarrassed when I saw the photo. When I called to request a refund the rep kept trying to get me to accept a redeliver but I wasn't willing to take another chance. They I was told that I could only receive a 50% refund. After much back and forth I was told that I would receive a full refund but it would take 1-2 billing cycles on my credit card. I will never order from here again.

I placed 3 orders for Valentine's day. All to deliver 13th. One did then I got an email that 2 would be 14th. They never arrived. Called customer service and was on phone over 30 minutes with someone in Philippines who didn't speak very good English at all. Finally she said they would deliver 2/10. Nope. Never made it. Called again on 19th and same routine in the Philippines only I asked to speak to an American and was told they were all busy. After 15 minutes she said they would deliver 221 for "free" I reminded her I paid $130.00 for them so not exactly free. NEVER buy from them again.

I ordered 6 strawberries which are ALREADY $30 then randomly at chrckout they charged me ANTOHER $20 for a stupid passport fee which i didnt want at all! I emailed them to cancel my order and they refused! I then called the number they have and of course he scammed me over the phone too! Saying since the order was "just placed" he cant gain access! Like what sense does that even make? Im so disappointed they scammed me out of $50!

Ruined my Mother's Day! My first time ordering from this company was for Mothers's day. My order was not delivered l. After being on the phone for 20 minutes I was told they would refund my shipping and delivery. And deliver another day. Another 20 minutes on the phone and they told me package was out for delivery. Not the case, again no delivery. I called again. This time 30 minutes and they told me first package was lost and second package was not out for delivery. I got a tracking number looked it up and it was for the first deliverythat never was delivered. I live in Florida and this was a gift for my mom in NY. Well guess what my mother did not receive a gift from me this year.

I recently purchased Shari Berries for my husband, he loves chocolate covered strawberries. I thought what a surprise for him to receive a Happy birthday wish on strawberries. First, strawberries delivered without ice pack—left on the steps in the sun. So of course they were melted and wilted-not to mention not what I ordered. Small strawberries, look old and leaves wilted-unedible. The birthday strawberries were also wilted, cracked and disheveled. Ruined birthday surprise to say the least. With the way the country is and Covid, how do you leave a box of strawberries unboxed. First pictures are the strawberries I received, last pictures are what they advertise you should receive. My last order. Never again. To say the least they did send me a 20.00 gift coupon which I will not use, and half of my money as refund. Expensive mistake.

Absolutely HORRIBE experience. I ordered flowers and strawberries for Valentine's Day from them and paid 20 dollars extra for delivery guaranteed by 12pm. 1:00 no delivery. I call and they say 25 minutes max. 3:00 no delivery. I call ups and they tell me the package is two states away! I call them back and they say sorry it'll be delivered by tomorrow. Well tomorrow isn't Cale for a day! I paid 120 dollars total for this. Absolutely do not order from them!

First, the shipping for this was more than I even payed for the Groupon deal--I have been warning everyone about that in advance of Valentine's Day. Then, I scheduled delivery for February 10. The gift shipped on February 8. When my dad did not receive anything on the 10th, I logged in and found that the new estimated delivery date is February 13, with no notification of this change. I am hoping that his Valentine's Day gift is not spoiled? Ruined, what with five days in transit and paying ridiculous delivery fees. This has been an awful experience and I don't think I will EVER use Shari's Berries again and will definitely warn everyone I know to also avoid this company and recommend Edible Arrangements instead.

Last year, I ordered flowers from Pro Flowers, my lady was embarrassed at what she got, and I had them delivered at her job, so this year, I decided to try SharisBerries, the experience was sooooo bad. SharisBerries is a big rip off, don't buy. If you call with a problem, you get folks that can't speak or understand English, and are not able to help fix the problem. I canceled my order, and will not do business with them again.

Ordered a dozen berries for my daughter in LA for Valentine's Day, as I have done for 5 years now. She texted a picture last night, & I was horrified that the box was bright ORANGE with a BROWN ribbon! Halloween for Valentine's Day? Reeeaally? Cost me $50 with shipping. What a rip off! Buh bye, Shari's Berries! :(

Where is my order? You had 11 days to get my order correct. Where is it? I will not order from you again. When I called your *******437 number, she could not explain where my order is or why I had no feedback about it or why it will not be delivered when your email below said that it would. I will let Dean Hannity know that he should recommend you.

They wanted to know if I preffered am or pm. I chose am. then after card ran it showed added 15.00 for am. They are already high but with 15.00 for delivery plus 15.00 for am. plus berries they are not worth it. Never again.

What can I say, I was So disappointed with my order. I can understand i ordered 2 days before xmas eve but Omg the price is ridiculous. What I ordered cost me double. Never again. And what I received was so disapointing. Look nothing like what i ordered. You got my money but you won't get me again...

Very misleading ordering process. I went for the $16.99 1/2 dozen special w upgrade for one dozen berries. Got 1/2 dozen delivered at 4x the advertised price! Their ordering process s a very misleading at best.

I placed an order for Mothers day on 4/29, paid for it to be delivered on May 10th. It didn't show up until May 13, the Monday after Mothers Day. My card was still charged the extra $4.99 for it to be delivered on the 10th. So, I feel scammed and would definitely not recommend. Plenty of other places that deliver. ON TIME even!

Ordered Feb 8 for Valentine's delivery and paid extra for Valentine's day delivery. Received notice from UPS on Feb 13 that item would be delivered on Feb15. Called customer service and CS rep tried to tell me not to believe the UPS site that it was wrong quite a bit as she use to work for UPS. Don't order for any holidays as they can't handle the volume. Will not be back to their site!

Ordered an expensive birthday assortment of berries and even paid extra to have delivered the next day (the recipient's birthday). Recieved an email confirmation saying it would be delivered on their birth day. It's now almost 9 pm and nothing. Who wants to recieve their birthday present a day late? I will NEVER order from Sharies Berries again. I want a refund.

I ordered berries based on the photographs on the website - don't be fooled.
The photos on the website show beautiful berries with a little red at the top and the green stem attached. What I received was a brown melting chocolatey mess - no red strawberry showing - no green stem at the top - these are really just a horrible mess.
Don't waste your money - these are horrible.