Shari's Berries

I've used Shari's Berries multiple times ONLY because my wife loves the chocolate covered strawberries so much but the company NEVER gets my order to her in a timely manner and all special occasions such as birthdays and anniversaries have been a huge disappointment because they always arrive after working hours and she doesn't know she has them until the day after. DO NOT ORDER FROM THIS COMPANY! GO ELSEWHERE!

Instead of berries I got an email. Spend $110 for nothing. First and last time. Should have gone to publix at least my wife would have something for Valentine's day.

I have ordered in the past with no problems. This time were not delivered on time. People on the phone act like they are 6 years old... will never order from them again. Shipping charges outrageous

Ordered sugar free chocolate and a dz dipped strawberries... paid extra for delivery to ensure 2/14 arrival. Chocolate came but no strawberries... called customer service and they kept hanging up... I WILL NEVER ORDER FROM THEM AGAIN... THEY RUINED MY VALENTINE'S DAY

Where do I start? As if being an heir to the Tupperware industry isn't stressful enough, I am also a mother to 4 beautiful children (who are also heirs to the Tupperware industry!) Over the years this has really put strain on my marriage to an incredibly successful, gorgeous man. I've been showered with lavish gifts my entire life: cars, jewelry, flowers, servants and yachts (just to name a few!) I've never been truly happy though, and thanks to Shari's berries, I now know why. While expensive gifts might be nice for a few hours, the generic materialism lacks the real essence of life: creativity. Last Valentine's Day my husband got me a exactly what a real man should get a woman, and our love life has completely turned around. I was in complete shock to open a gift filled with chocolate covered strawberries. How was I married to this man for so long without knowing the true depth of his creativity? I may never know the answer, but I do know that there is nothing more creative in the world than giving a loved one the gift of Shari's berries.

My daughter sent me a vanilla cake, cake day later then promised. Cake was smashed. She tried on 3 different occasions to contact them and they did not respond.

They arrived when they were suppose to but the chocolate dipped strawberries were nothing like pictured in advertisement. I was not pleased at all and will never order again.

Great rip off! My order arrived a day late! Rose's were awful, pedals were falling off. Berries were melted. I will never use again! Be aware before you buy.

Did not show up on valentines day like it was supposed to. They refused to discount the order at all for the extreme failure on their part, so I cancelled the order only for them to charge me 5% cancellation fee. So I ended up coming home with nothing for my wife when I was expecting to look like Casanova. I hope they go out of business and with service like this I'm sure they will soon enough. Also, the Chinese customer service agent should at least try and learn to speak English clearly as I could not understand much of what she said, and she came off sounding extremely rude. WORST VALENTINES DAY EVER, THANKS

Just received 6 boxes of strawberries going to hand out as gifts for Christmas I'm so glad i opened them, they were all broken some were the size of a quarter and some were larger and no stems. Looked like large and small blobs. DO NOT ORDER FROM THIS COMPANY

This is my 3rd year getting jerked around from this company, two years ago they sent the box but! No strawberries, huge mess in itself and they wouldn't even respond to my emails. Last year they looked and tasted horrible according to my wife also broken... This year I ordered on Jan 26th. I'm writing this on Feb 26th still no delivery on ones that are edible... My first order was a week late due to the weather which is totally understandable. They arrived all broken and moldy, we called and they said they couldn't do anything... eventually we got a new order or so we though to be delivered in two day... well 4 days later no delivery... another hr on the phone and the order was never placed... never again will I purchase from the disorganized company. Rant over, save your money.

Ordered three things on Valentines Day. Never showed up. No customer Service to talk too. Check out their Facebook page and see how many other 1000's of people got screws over on Valentines Day also.

Awful across the board. Awful website. Customer service completely unaware of their own products or brands. Give misinformation about shipping costs on phone (said $14.99 flat rate). When you get to the end of the order it is $19.99 + $5 rush delivery because you had to spend so much time on the phone with them you passed some arbitrary cutoff time + $4 "rural delivery fee" to deliver to a densely populated suburb of a major city. But I was in a crunch so had to order anyway. Then never get tracking number even though it is already out for delivery. Two more phone calls. Tell them all these problems and the say "sorry. Thank you for calling" They allegedly have 100% satisfaction guarantee or they will make it right. Complete nonsense. It is clear they have outsourced everything to the lowest bidder and put the screws to their reps to handle a certain number of calls in a day so no real time to give a crap about making a customer happy who invested a lot of time and money in trying to pick an appropriate gift. Never again!

Just got a delivery that should've been here Friday (now Monday), they were in bad shape. Ice was a warm bag, berries mashed and leaking. My friend made a sweet gesture but ruined in execution

Exorbitant product cost coupled with deceptive double charging for two separate shipping charges and no attempt to address the dissatisfaction, make amends, ask a higher level supervisor or manager to intervene---these are just a few of the reasons I will NEVER order from this company again!

When I told the rep that I was going to write a negative review and tell everyone I know not to do business with Shari's Berries, the rep could care less and just wanted me to end the communication.

I had Shari's Berries send a dozen birthday berries to my Aunt for her 90th birthday. I live in New Jersey and the berries had to go to Christmas, Florida. My Aunt received them as promised on Friday April 7th, 2017. They were the biggest and brightest red berries that she has ever seen. She was blown away by the beautiful way they were decorated. She enjoyed them so much that she has called me three times already praising them. I would use your berries as gifts again and again and I will! Thanks. Marianne and Dana Zaccone

Where do I start! I wasn't sure if my order went through because I was at work and internet is slow. I called them to make sure. The person I spoke with I couldn't understand a word she was saying. She told me there was no one else to talk to, which I knew was a lie! She kept saying delivery time was 9am to 8 pm. I kept telling her I needed it delivered by 5 because it was a bank! It was all a big mess. I ended up calling them about 5 times. By the time they delivered it the ice packs had melted and the strawberries were beginning to melt! All that for $53 a dozen strawberries, in which I never got my 20%! Discount and they didn't care. Also sent them pics of strawberries where they had begun to melt. All they done was emailed me, once again, there delivery times!

DO NOT WASTE YOUR $$$! The product does not even closely resemble the marketing pictures. I ordered these for a very special celebration, and I was totally embarrassed by the gift that was delivered to my friend. The strawberries were VERY SMALL, ugly chocolate-covered BLOBS. They were completely covered (no exposed berry tops, as presented in the marketing photos), with no uniformity whatsoever, in size, coverage, drizzle. RIP OFF!

I noted that my credit card was billed by PRO-flowers. I was never informed of this. Proflowers orders ALWAYS delivered half dead. I called to cancel- spoke to the Philippines- who do not understand English. It was mailed out 5 days prior to delivery date - too long for fruit to be w/o refrigeration! I then spoke with a supervisor- JOHN CHING- he stated he will credit my credit card.
False advertising- no mention of pro-flowers as owner. CHARGED > $20. FOR EACH ITEM ORDERED= TOO HIGH

Total scam, ripped off, $37.00 for trash, berries size you buy at any grocery store, stems removed, no red or greenery showing, These people are a fraud! There web site is a total scam!

This place should get no stars due to their sneaky shipping fees. LOL! I just read on someone else's review they got charges and additional charge for Saturday. I GOT CHARGED ADDITIONAL FOR MONDAY! A. M is more and I got charged for selecting a date they said was available but didn't realize it was going to charge me DOUBLE. I ordered 2 shipments. One 19.99 order cost 35.00 to ship!. Bottom line $104.92 for 18 berries.
STANDARD DELIVERY $14.99
MORNING DELIVERY $14.99
RUSH DELIVERY $4.99

STANDARD DELIVERY $14.99
MONDAY DELIVERY $4.99

I understand that when I choose express delivery options I will be paying more. They never disclose their shipping prices until CONFIRM process of order. They do not deserve your business.

I have been using Shari's Berries for awhile now. They are a little pricey once you add in shipping, etc; But my wife loves the berries, as well as her co workers. This year (Valentine's Day), I decided to order flowers through them since they always do well with the strawberries. I placed my order the Tuesday before Valentines (Friday). My wife has changed jobs and luckily gets off every Friday at noon. Friday at 10 am, it just dawned on me that I did not specify that. I called Shari's, spoke to an agent about my predicament. He put me on hold, called the local florist that was handling the order. Came back on and said "no problem, I notified the florist that she needs to receive them by 12 noon". I actually was surprised at that late of a notice that they could accomodate my request (knowing it was my fault) and was prepared to make other arrangements. At 1220, my wife calls me on her way home from work. I said "did you get the flowers"? She said "what flowers"? I explained to her what happened. I then call Shari's back, the agent this time says she will have the agent I spoke to at 10 call me right back. Never heard a word. Did get a email notification at close to 3 pm that "we are unable to deliver your flowers and will try again later". Obviously, no one reached out to the florist like I was promised. Very disappointing...

This company is the WORST! On Valentine's Day 2023 my girlfriend never received the flowers and other things that I ordered to be delivered on Valentine's Day. They actually sent my a delivery confirmation that was a big lie! When I called the customer service was totally unhelpful but did manage to tell me that the items wouldn't be delivered until the 16th...UNACCEPTABLE. I have used this company for years and this is the second incident within year that this has happened. There will be No third time...I DONE! STEER CLEAR!