Shari's Berries

Placed my order on the 11th... they said for the extra 10 dollars shipping it would arrive at my wifes work on the 14th. I was thinking that's great. Well the 14th has came and she received nothing. Checked the tracking and it was in another state still. And showed it will arrive on the 15th. Wow I'm sure my wifes co workers will think im a tool. And not to mention how she will feel getting her gift on the 15th. You people are nothing but scam artists. Thanks for such a wonderful Valentine's day gift. I'm glad I can share my experience with all my friends co workers and customers.

NEVER AGAIN. Paid early to ensure delivery by Valentine's Day. I made payment on Friday 08 2019 early in the morning. Never delivered and when tried to contact phone kept disconnecting. VERY DISAPPOINTED.
Please pass the word never order from this company again they are NOT RELIABLE.
************** order number

I have not ordered from this site on a couple of years. Knowing that the pandemic would slow delivery, I gave ample time for shipping. The berries were supposed to be delivered on a Friday. When the normal truck came through the neighborhood it did not stop at our address. Out of curiosity I checked the FedEx website for any update. The berries should have been sitting in the FedEx terminal the night before in Nashville. Imagine my surprise when I discovered my package was still in Illinois. Plus, I had paid $19.99 for the expedited shipping. Our plan was to head to the coast in the afternoon ahead of the impending inclement weather that was forecast for our area. So we left without any berries for my wife to enjoy on the drive down. As I was pouring my first cup of coffee this morning I receive an alert from FedEx. Guess what... the delivery is scheduled for today. I called the customer service number and explained the situation. I am not sure if they could have been more apathetic. I was told that they can deliver to my current location. That would have been acceptable except for the fact that I would have been home by the time they arrived at our hotel. Informed my neighbor that we are expecting the shipment today. Told her to enjoy the berries. This is last time for these clowns. Publix has been known to make these. So, here I come, Publix. I hope this is helpful. This used to be a great company. It is sad to see the degradation of their products and customer service.

This rating is solely based on the price. I ordered two dozen choc. Dipped strawberries for Valentine's day. The strawberries themselves came out to $70 total (this is a joke in the first place). The worst part about all this is that the shipping for these two tiny boxes came out to Shipping and Handling: $14.99 + Standard Shipping: $9.99 each. So that is an additional $25 for each of these tiny boxes.To make matters even stupider, I held off on ordering for a day to think it over, and went back to reorder and noticed that one of the S&H charges went up to $16.99, but the other was still $14.99. Exact same order and day, no explanation given. We all work too hard to just give our money away, and these guys have a great business going on for suckers. I didn't order and went to edible arrangements instead. $59 for the same product, but I have to pick it up in store. I'd rather do this and save $80 then hold my breath on a delivery that may not even make it on time (had issues in the past). The only reason I am giving 2 stars instead of 1 is the product has been good, but there's a cap on strawberry quality in my opinion that you can get at any other place.

TL; DR, Ended up ordering from edible arrangements for in store pick-up. Saved $80

Berries came today as a gift from my husband and I was so unimpressed when I opened the box. One berry was as tiny as a cherry. They were all wet not from condensation but sweating from not being fresh and prepared days in advance. Im a pastry chef so I know. Upon dissecting a berry so much liquid came out of it I almost threw up. It was unbelievable and the berries were horrible but coated in some faux chocolate to disguise it. Presentation was horrible; Lines looked like a toddler piped them on. Husband bit the berries and they tasted like wine. Curious to know if they all were rotten I courageously bit into one just to have a burning sensation on my tongue & a foul taste of hell in my mouth. All I can say is it's indescribable but the fruit flies would consider it heaven. I told my husband to get a refund asap! He was very unhappy and it ruined our Valentines Day. False advertising on their website as the berries look nothing like the photos. They are certainly not made fresh, not made with quality ingredients & not consumable. PLEASE RUN AND DO NOT BUY! You've been warned. You will only receive wet, rotten, distorted, ugly and putrid wine tasting berries

From the reviews below it's obvious Shari's Berries has problems. I placed my order for Mother's day on April 28th for delivery for May 11th. It's now May 19th and the order still hasn't been received. I called their 800 number 3 times and emailed them twice. I never got a response from my email which is ironic since their email address is *******@customercare. This company doesn't have a clue or could care less about their customer service. If there is a problem meeting their deliver why don't they communicate with their clients through email. Amazon keeps you notified exactly where your order is and exactly when it will be delivered. I'm done with this company and will spread the word on social media and anyone who will listen about the terrible service I received. Save your $$ and shop else where for your next gift. Don't do business with Shari's Berries and suffer like I did and everyone else.

Spent 1/2 hour on phone to get order right. Hard to understand the person ordering for me. Spelling over and over. Then order came 1/2 on one day and it was a speciic order for a birthday gift... Now waiting for the rest of the order. It was a combo roses and Berries.
I WOULD NEVER USE THEM AGAIN...

I had berries sent to me by an old boyfriend about 5 years ago. They we ABSOLUTELY DELICIOUS! I have since gotten married and suggested I would like some Shari's Berries... so I received a DOZEN if them today. To my HORROR... YES. That is what they were! I was so shocked and disappointed! They were thawed... not frozen as in the past... they were WHITE inside... NO FLAVOR... The chocolate covering was so THIN and CHEAP tasting! I called Customer Service. Held for 20 minutes and hung up. I am so upset and disappointed and MAD! I will keep calling UNTIL I get someone to talk to! Whatever they have changed is NOT WORKING! All I can say is DONT BUY THESE BERRIES! HOPEFULLY I JUST GOT A BAD BATCH AND THEY WILL MAKE THIS RIGHT! IF SO... I WILL BE HAPPU TO WRITE ANOTHER REVIEW AND LET YOU KNOW! UNTIL THEN... DONT ORDER THESE... THEY ARE NOT CHEAP!

Extensively disappointing.
I ordered two dozen to surprise my children and husband, and I was shocked when we opened the boxes.
The size and shape of the strawberries are so uneven, and one third are only half size compared to the others.
I expected an elegant surprise, but they are UGLY.
And the message misspelled the word "heart".
Do you want to know the worst part?
They had charged me $17 for standard shipping and $15 more for saturday shipping. I realized that after I ordered online because it was not clearly stated in anywhere.
I deeply regret not reading the other reviews before I ordered.
I'LL NEVER REFER TO MY FRIENDS OR ORDER FROM HERE AGAIN.

Foolish me, I did not pay attention the shipping charges. 19.95 turned into
55.60 after shipping. 35.65 in shipping. You people should be ashamed and
Understand that once bitten, twice shy. BE WARNED PEOPLE. ABSOLUTELY
NOT WORTH IT. DO NOT PURCHASE THIS PRODUCT UNLESS YOU DON'T
MIND BEING SCREWED.

My order never showed up on the day I paid extra for and when a partial order arrived it was Lilly's not 2 dozen ROSES. 150.00 down the drain and a husband trying to get out of hot water with the wife. NEVER EVER DO BUSINESS WITH THESE PEOPLE.

Why didn't I see these reviews before spending $80.00 on berries! Half of that was delivery fees!
I am so angry! No one answers the phone! I feel like I just took $80.00 and threw it away!

Be careful about shipping cost, it was almost double the cost with shipping. Could have gone local for very minimal shipping. So there is no real savings or deal at this site.

I ordered a Valentine's dDay order that was "guaranteed" delivery by the 12th -- Just to receive a tracking number confirmation from them & the carries confirm that it won't deliver until the following day. Because THATS what I paid $24.99 in "shipping" for... Of course! BS! On top of that --To get a rep that CANT EVEN SPEAK ENGLISH! -- Blows my mind furiously -- And to explain myself 5 times --- Forget it! I'm done!

I have been buying these Gourmet Drizzled Strawberries for years. I don't know if they sold out for the all mighty dollar (so sad). I have to say the last Gourmet Drizzled Strawberries I bought for my girlfriend were so nasty I would never buy them again. Don't be fooled by the Pretty Pictures. It's ALL OVER for this one.

I was told by 8pm tonight. 8:30 I called them and was told to wait til 10pm and then she said it never shipped and I they will send out to tomorrow. I will be calling the BBB as well as the Attorney General about this.

Totally sucked strawberries are small nothing like advertised, oh and juicy yea rite strawberries had no taste at all wast or time and money... Extremely disappointed

My sister ordered from there twice for me both times the berry was spoiled, box was wet and it looks like it has been toss around a few times, so I beg her please don't get me $#*! from here again

The ONLY reason I ordered from Sharie's Berries was because I heard their offer on the radio & I didn't have much time to get a gift delivered to my Mom who lives in Michigan & I live in the south. She told me that if she had to rate the quality & taste of Sharie's Berries she would give them a 2 out of 5. I am disgusted. I asked her why & she said the berries are huge but absolutely NO TASTE at all and the chocolate was super hard. I had to spend over $57 on these berries so I would expect them to be outstanding! I will make sure to tell everyone I know not to order these disappointing berries...

Second time receiving SOUR and SQUISHY chocolate covered strawberries from a dear friend. I had to tell her this time so she doesn't waste her money again since I had to throw most of them out on the VERY FIRST DAY.

Maybe I'm just ignorant of delivery charges in general or spoiled by Amazon free delivery, but I will say this: I paid extra to have 6 strawberries and a dozen roses delivered before noon on Valentine's Day. I used a discount code, and so my total came to $39.98. Okay, cool. I knew I'd pay extra for delivery before noon, but triple charge me for delivery? Three separate delivery charges? Really? I didn't realize that until after I got my email receipt.

I was charged the following:

One separate charge for "Standard Delivery" $14.99
Plus...
Another separate charge for "Morning Delivery": $14.99
Plus...
Another separate charge for "Guaranteed Valentine's Day Delivery": $9.99

That's $39.97 for Delivery. That's almost exactly the same price as the thing being delivered.

Had I realized I'd end up paying $40 for delivery of a $40 product, I'd most definitely not done this. Will not be purchasing this any more.

Maybe there should be a normal delivery rate? Say, one delivery fee and not 3 separate ones?

This company has ZERO integrity. I ordered 2 sets of flowers and berries. One for my wife one for my daughter. The order number was the same. I ordered on the 10th of February and was "guaranteed" delivery on the 14th. I recieved an email saying one would be delivered on the 14th and the other delivered on the 15th! Same order, same order number, two different delivery dates. I will NEVER order from this horrible company again. The customer service reps are just as bad. They said they would contact me but never did. Hopefully enough people realize that this company sucks that they go out of business. I spent $250 and did not receive my flowers and berries on time. Zero stars for this company ZERO stars for customer service. Thanks for ruining Valentines Day. Lesson learned. I hope anybody thinking about ordering from this company will heed my warnings. This company is the worst.

I ordered 1 dz. Strawberries and 9 cheesecake bites on the 4th for delivery on the 14th waited all day, finally at 7pm on the 14th I got an email stating they couldnt deliver until following day. So I waited the 15th and it finally came at 330 pm and when I opened it it wasnt even what I ordered I will never order from here again and I am telling everyone I know to stay away also.