Shari's Berries

I order 2 items from this company for my mom and the charged me 15.00 shipping for each item. Ridiculously over priced I will never order from them again.

It was totally delectable, strawberries were fresh & sweet. I received it on yesterday from a friend due to the passing of my sister. It was a pleasant surprise.

I ordered for Valentines Day, was told guaranteed Feb 14 delivery date. Then I checked on Feb 14 evening because nothing arrived and the delivery date changed online to Feb 16 without being given any notification. Called in and was told I would get a full refund next time I called. Called 2 days later and was told that the shipping fee was waived (they still delivered the product) but if I insist, they will refund. DAMN RIGHT I INSIST! They refunded and the product arrived looking like dookie :) Order from $#*!ties Berries at your own risk.

Really, I paid for express delivery for Rice Krispie Birthday pops for our granddaughter. Never delivered. Almost a week and a half now they "may" be delivered. Worst company EVER! Don't use them!

THEY HAD A PROMOTION OF 12 BERRIES FOR 19.99 AND GET A SECOND DOZEN FOR $9.99. I ONLY GOT $12 BERRIES AND THEY TOLD ME THE PROMOTION WAS FOR 6 FOR 19.99. WHO WOULD ORDER 6 STRAWBERRIES FOR 19.99 AND PAY A SHIPPING FEE OFF $14+. TRY TALKING TO CUSTOMER SERVICE. I COULD NOT UNDERSTAND ANY OF THE PEOPLE THE 4 TIMES I CALLED

My family has ordered from Shari's Berries for years with just a couple hiccups here and there. This Christmas, I ordered strawberries to be sent to my parents and brother as a gift. While they were received on time, they were not in any condition to eat. The package was taken in and opened immediately as they are alwaysexcited to receive the berries. The cold pack was warm and the berries were smashed. The minute they told me, I was on the phone. The company refused to send out a replacement. When I asked why, she mumbled something I didn't quite understand. She offered a full refund so I took it but let her know my disappointment in the ruined gift. Later that day, I received an "OOPS" email offering 15% off my next order. That was insulting since anyone can get that deal on the Internet frequently. So I emailed Shari's Berries to let them know how I felt about the transaction (no cussing or rudeness, I promise). I receive a second email with a 25% discount on my next purchase. Since that still didn't fix the bad gift experience, I was very tempted to tell them to stick their "discount off next purchase" so called deal up their booty. Being Christmas, I refrained :) During my transactions my parents sent me strawberries, which were fine and delicious, but they sent a seperate package of cherries to my son. One of the boxes of cherries has some that were smashed! What the heck is going on, Shari'S Berries? I sent a nice package of David & Harry to my family instead.

Don't order from Shari's Berries unless you want a TON of SPAM emails. A friend used my paypal account to order his wife some high price strawberrys and now I get a lot of BS emails from Shari's Berries. I have filed a complaint with Paypal who is also investigating. Because of their practice, I have personally stop 14 orders going to Sharri's Berries and will continue to spend the word to everyone that they send unsolicited SPAM emails. Please spread the word and don't ever order from Shari's Berries!

I received a box for Valentines day, and I was so elated, until I bit in one of them the chocolate is the worst I have ever tasted and the strawberry was rotten so I tried another and the same thind all rotten strawberries and terrible chocolate please don't waste all your money on this junk go to eatables

Found the box by front door. Must have been there a couple days as everything was warm, sticky and ruined. No door bell was rung, no phone call, no knock. A waste

Horrible customer service. They kept copying and pasting the same email and sending back to me. No one took the time to listen to my complaint or try to make it better. Horrible experience, period!

Package was to be delivered on Valentine's Day which never arrived and still has NOT arrived. I was refunded my money but was told my package would still be received. But never showed up still! I will NEVER order from this company EVER AGAIN!

Rush goes on and on about Shari's Berries, wonder if he ever ordered them... and if he did, he should order under another name. $50 for 2 large 2 medium the rest small, never again

When ordering 2 dozen dipped berries I was ask to edit my delivery date ( I had ask for a Saturday 24th since this was the birthday party day) I clicked on edit and now my option is Friday 23rd, unbelievable but they was out of stock the following day Saturday24th). Needless to say I selected Friday, My mom was in the hospital and decided to have a small party in her room on Saturday, I have ordered the berries for her before and she loved them so I was thinking this would cheer her up... what a let down. The berries showed up Monday morning 26th Sharri berries let us down... very disappointed. I would not depend on them to come through on a special occasion. They have offered to replace the order for free but for what the birthday is past.

AWFUL! ZERO STARS! I placed an order for Mother's Day. I received an email, NOT a phone call, letting me know that they were "sorry" that they couldn't deliver my gift until 3 DAYS later. This they let me know at 6 pm the DAY IT WAS TO BE DELIVERED! Oh, but they will refund the delivery charge, oh really? They can take that delivery charge and shove it up their $#*!. What any reputable company would have done, they would have called me on the phone, apologized and sent the whole order for free. DO NOT ORDER FROM THIS COMPANY! HORRIBLE, NO GOOD, there are PLENTY of OTHER COMPANIES THAT WOULDS BE HAPPY to have your business. This company couldn't careless. ANY GOOD REVIEWS WERE WRITTEN BY THE OWNERS!

I ordered some items for MOther's Day - paying OVER THE TOP for delivery. The website didn't seem to process the order, so I called a customer service rep. She assured me the order had gone through. I checked the next day to track the order and GUESS WHAT?! The order DIDN/'T go through and now it is TOO LATE to get them to my daughter. What a horrible experience. I WOULD GIVE THEM ZERO STARS IF I COULD!

No matter how good Shari's Berri's products are they are a complete " RIP OFF" company when it comes to the shipping fees! BEWARE BEWARE BEWARE BEWARE! Not only do they have a super high shipping fee they also have a weekend fee, a rural fee, basicly an up your $#*! fee!
Save your money and buy from a locally owned business in your area or the area you are sending the gift!

Order for my co workers for Valentine's Day when it arrive I was disappointed paid to separate shipping for two boxes of strawberries going to the same place what a rip off when I opened the box wasn't impressed at all nothing like the pictures they were average size berries covered with chocolate that's all you could get 3times that amt if you purchase from a supermarket and drizzle chocolate on it for way less spen 80bucks not worth that at all maybe $20 please save your money

I ordered flowers and strawberries from them. I just googled it and they popped up. However, I realized that the address I got was off by one number and it was incorrect house. I emailed them right away to fix it, they respond with what I posted below. WHAT the HECK... so just send it to the wrong house it's not a problem, we already have your money so sucks for you is what they're saying. MIND you, the date for delivery was two days out. Their policy states they can't do anything if it's delivered or shipped... it was neither... it was barely processed.

"Dear Lucy,
Thank you for contacting to us. We're fully committed to our 100% Smile Guarantee, After carefully reviewing your order # W*******0420 I am so sorry but changes and cancellations are not possible at this time because this order has been processed for delivery already.
We're sorry for any inconvenience this has caused, and look forward to helping you deliver a smile soon!
Sincerely Yours,
Felyn Grace T.
Sales and Service Specialist
1-800-FLOWERS.COM
*******@1800flowers.com

I ordered flowers for same day delivery. After 6 hours i called. They told me they coyldnt deliver today so i asked for a refund. 5 minutes later i get a text message the order was delivered. So i called again. That person told me it was delivered and my refund was still getting processed because of the trouble. 2 hours later the person that was suppose to receive the flower told me she didnt get anything. So i called again. After 30 minutes the person told me it was delivered to the adress. I told him to call the flower show. Which was closed by that time. Next day i call again. Same answer and i had to request 3 times to call the shop which never picked up the phone. Over an hour later i still have a email aboit the cancelation or do i know where the flowers are at. And they said the day before after 24 hours i receice a email. So at this point i have no flowers and no money.

I have sent Shei's berries as a gift. Being routed through the Philippines for purchase and shipping ALMOST made me hang up. No one can be THAT ignorant.
Being a recipient, the berries were broken, FAR from ripe/green and tart flavor.
Embarrassing since I have sent these as a gift.
Incredible Edibles does a MUCH better job, more reliable, AND you can understand customer service!
Sorry Shari's NEVER AGAIN!

Ordered Dozen Gourmet Dipped Fancy Strawberries on 11 Feb. Paid $9.99 for GUARANTEED 14 February, Valentine's Day delivery. Paid $14.99 for Early Morning delivery. The items won't be delivered until 15 February. I was told the issue was UPS which, as a customer, is not my issue. My issue is I paid for GUARANTEED delivery date and time. I was offered refund of the GUARANTEED delivery fees. In my opinion, I should have been offered a full refund with the item still to be delivered.
The main objective to my order wasn't WHAT I ordered, it was the day it was to be delivered... Valentine's Day.
I will not be ordering from Shari's Berries again. They did not fulfill their GUARANTEE (that is on their web page) to make it right.

I ordered two dozen strawberries to be delivered on Christmas Eve they charged me three times I had to cancel on my orders restart over and then the lady on the phone couldn't hardly talk English I would not recommend these people to anybody do not order from these people horrible

I order 2 boxes of strawberries with chocolate Idk if they dropped but they had sand on the strawberries and they were kind of melt never gonna order here bad quality