Shari's Berries

I had two orders for my grandchildren. One order got delivered at 7:45pm at bedtime. The other order never arrived. They said they would refund me for second order after many text messages. We will see if I get it. I looked and they get 1.2 out of 5. I should have looked at reviews.

Ordered through 1800 flowers and was supposed to get my order on Valentines day. Then I was supposed to get the order today by 2:10 it's now after 4pm and I still haven't received the order. By the time I get the strawberries they will be nasty.

So i paid 145.00 to 165.00 for a dozen rose's and chocolate covered strawberries with a 19.99 teddy bear and 5.00 custom card. Through no fault of 1800flowers or sheri berries my girl became sick. Now it was a nightmare with customer service up until the last minute speaking with multiple reps across three days
To finally get the order rerouted to her home. Once the product it did not look at all as advertised understanding I read the disclaimer about product not looking exactly like pictures. This dozen rose's was so far of the mark. It was not even funny. The brown teddy was white and looked liked something you could win from a crane machine or a dollar store teddy. The chocolate coverd strawberries while my girl said they were all right some of the berries were so small while others were huge and chocolate design was definitely cheap. And the custome card was supposed to be in romantic cursive, instead it came in stupid block lettering!

Was extremely disappointed to find out that when the wife opened her Vday present that 8 of the 12 berries were damaged and she said a few even looked moldy.

Horrible! They came 2 days late and half of the Strawberries were rotten. This Company and it's customer service are terrible. Sent over 15 emails for almost 2 weeks. Recieved bot responses from them. Sent me an email today saying there having problems with there email. This Company is a complete joke! PLEASE REFUND ME MY MONEY, PROMISE TO NEVER USE YOY AGAIN!

Package arrived with the ice pack melted. Everything in the box was wet. The berries were water soaked and had mold. I received these as a gift and I don't have the heart to tell the senders. I can't believe what the dozen costs. What a waste of money...they ended up in the garbage.

Was charged a delivery date fee. The order did not even get processed or shipped until 2 days after the day it was supposed to be delivered.

Wilted flowers and melting berries handed to my wife... I WILL NEVER use them again!
Nearly dead by Sunday? Walmart flowers are better than this.

I order 24 strawberries for a boy baby shower the strawberries were not delivered on time they came the day after! Second the strawberries were molded and did Not look like online. The Now waiting on a 10 day refund. I would NOT order from this company!

Received a dozen of beautifully decorated chocolate covered strawberries, and every single one was overripe and not fresh.

Ordered 12 chocolate covered strawberries for our 39th anniversary, upon opening the box, it was empty 😕 Quality control dropped the...strawberry.

Strawberries were ordered and to be delivered on a Thursday. It's Saturday morning and they are still "out for delivery". I called and they are sending a replacement doz berries but won't be delivered until Tuesday., unacceptable👎. So much for the celebration on Thursday! The customer service guy was polite and very sorry for the delay and helpful with getting replacement so I'm giving them at least 1 star.

My order was never received, and when I called and told them that it wasn't received on the day, it was supposed to come. They said there was nothing that they could do but give a refund and it would take them several days to come back on the card.,

I ordered these for my daughter two weeks ago and tonight on Halloween at 8:30. They told me they attempted. Reached out to my daughter. She never received a phone call or an email when I called the company back they could not tell me how they attempted. Horrible service now I have to wait 10 business days for a refund and my daughter has nothing! Save yourself and do not order from Shari berries.

I ordered this on the 12th to be delivered on my wife's birthday which is the 23th and it was not delivered until moments ago on the 14th.

I ordered strawberries for my friends birthday in may and wasn't delivered. After my call they delivered, bat strawberries inside wasn't fresh and tested like bad sour vine.

We couldn't be with our 23 year old daughter on her birthday, so we did the next best thing - we sent her Shari's Berries! She and her friends loved the mermaid themed berries - they raved about the berries' colors, condition, and taste! We loved that we were able to send a personalized video in the add on greeting card we purchased. Overall a 5 star experience for our daughter's first birthday away from home! Thank you!

The best bundt cake so far was the deep choclate one. Tasted like German choclate cake. Rich in intense chocolate flavor. We have had Sherrie's berries before so we expect them to be excellent as always.

The delivery was a disaster. The package was left in the blazing heat, resulting in burnt chocolate-coated strawberries. There was a chair was on the porch which could have been used to conceal the box and protect it from the sun's elements. Additionally, the quantity of flowers received was so minimal that it couldn't even fill a vase. This experience was highly disappointing and felt like a waste of money. We won't be using this service again.

I used to get Shari's Berries for my birthday every year since 2015 and sometimes on Mother's Day. Last year I told my parents to stop buying them because they had gotten worst. Half the chocolate covered strawberries were rotten and the orders stopped arriving on time and when tried calling them and the customer service sucked. Shari's Berries just became a waste of money. They started out great but now they are just hit or miss,

I have been ordering for years and have always been happy with the product. The order I placed this week did not allow me to use the promotional code.

Never again. Box was damaged. Ice pack was completely melted. Strawberries were warm. Icing was broken off. Requesting full refund. Major Mothers Day disappointment.

I sent berries to a friend that just got out of the hospital. Spent $100 and $16 delivery fee so they would be there when she arrived. NEVER were delivered! Called customer service and they barely spoke English and just told me to call back another time! Seriously? What kind of business runs like this?