BestCanvas.ca

This website is fooling Canadians. They purchased a domain name ending in. CA. This makes Canadians believe your order will arrive in a reasonable amount of time since you assume it's in Canada. But it's not!

I ordered my custom blanket as a surprise for my girlfriend arriving from China to visit me in Canada. It's now been just over 3 weeks and no blanket because it's coming from Florida USA. VERY UPSET. She is leaving home today and the tracking on the package still says it's stuck at the international postal office at the border.

This website buying a Canadian domain name is straight up deceitful. They are USA OWNED AND USA BASED IN FLORIDA.

Not happy at all and my girl is going home without my special gift I was so excited to give her.

Grrrrr!

I wanted to try this after a friend showed me his pictures that he had ordered through bestcanvas.ca.
I always wanted to mount my some of my pictures so I took a chnace and order a bunch. They came on time as reported and they were well done. All centered properly, no scratches on the frames, they all met my expectations.
I didn't know that they came from the U.S. but I didn't have to pay duties or taxes or exchnage rates. The price quoted is in CDN funds and what they quote is the final price.

The packaging was terrible, it was literally just thrown into a box twice its size. I had to pay an additonal ups fee that was not mentioned on the site. And the starmap came very frayed on the edges... its fine I guess.

I was nervous at first aobut sending a high-quality image and getting a less than stellar print back. I worried for nothing! It came super-fast (within 5 days) and was a brilliant picture! This was a print I was selling, so I was taking a risk of a loss if it didn't turn out. I needn't have worried. I'll be using BestCanvas.ca again!

So my 1 year anniversary just passed and I thought I'd get my wife a canvas of us together. Great idea right?... wrong... I ordered from bestcanvas.ca... why are you shipping it from the states? Why is my package being held at customs? Why am I paying an additional 20$ for that? And why the hell is my canvas getting here on May 25 when I ordered it on May 2nd... I ended up getting the canvas 11 days after my anniversary not a very good idea after all. I even told customer service that my package hasn't come yet and I'd really like it here for the 15th. They didn't seem to care really... anyways all in delivery was garbage and 50$ for a canvas in the end was not worth it I'd never use bestcanvas again and I wouldn't recommend it to anyone else either.

Bought 16 tiles as a gift. Loved how they turned out. Can't wait to see the recipients reaction Christmas morning.
Very quick processing time and shipping! All tiles came individually wrapped.

I ordered two different size canvases and they came packed loosely together. The small one damaged the larger on leaving large creases. Still waiting to hear back from customer service.

Amazing company, I got the canvas print in record time, it came out fabulous I am so happy. They did wonderful work. Would definately recommend and I will get more prints done.

I ordered prints. Product is ok, a little pricey but ok. However I was served with an additional 30 dollar bill for Canadian customs as the company ship from Germany. Fraud.

My wife and I ordered canvases and a hanger set from Best Canvas in December. The hanger set was not included in our order. My wife notified Best Canvas that the hanger set was missing on December 12th. It is now January 10th and we still have not received the missing hanger set. I've emailed Best Canvas multiple times and they have not replied to any of my emails. My wife has emailed as well and the only response she received basically said "we'll get it out to you as soon as possible". No tracking number, no details, nothing. It's been a month, if they actually shipped it we would have it by now.

So I ordered from best canvas only because they had a promise to arrive before Christmas. My order did not arrive before Christmas so I asked for a refund because of false promises AND the quality of the photo puzzle I ordered was garbage. The email I received after asking for a PARTIAL REFUND was HILARIOUS. Absolutely ridiculous. I attached a copy of the email I received

I ordered a canvas and a "fleece" blanket from this company. First of all the canvas came at a reasonable time but the blanket took over a month to get to me. Both pictures turned out blurry even though I uploaded good quality photos. Canvas was very cheap. And the blanket which I assumed would be a small throw was actually the size of a baby blanket. My own fault for assuming the dimensions but WHO MAKES A BLANKET THAT SMALL? ALSO, there "fleece" is actually dirt cheap felt. If you want a blanket that feels like a kindergarten arts and craft then shop here. What a JOKE. And I spent $60 on those! Worst company.

Best canvas has been a great source for printing. We must be at about 20 prints by now since we give them away to friends and family. We are in Canada and I'm surprised by how quickly they arrive.

Placed order on a Canadian website assuming made in Canada. Turns ou the scmuck actually is German and has a German wbsite and one in the US. I understnad teh print might ship reom Miami. After reading this and not getting a confirmation email from the scam artists, then I am not holding out. Good thing I have a platinum visa and will just charge it back. Even if I get it now, I'll refuse the shipment (2 weeks late) and cancel the charge.

For the price you can't go wrong. The canvases are good quality, great to look at and everyone is impressed. I completely recommend them! Thanks for adding such beautiful prints to my home.

Great product and great customer service. You'll never find a better price for canvas! We have the largest and the smallest sizes and they are all perfect.

I have ordered a couple of times. I Received my canvas so fast! (I'm in Canada) Quality is amazing, the price can not be beat. Thank you so so much. I'll be placing more orders soon.

If you want to wait forever for your order only to discover that it's been lost, then this is the company for you. Thought I'd give them another chance after losing first order, don't do it.

Worst customer service ever.
I order canvas prints that were supposed to be delivered last week. UPS reported an accident that damaged the shipping anf they said the informed the sender (best canvas). I contacted best canvas to follow up on my damaged shipment, the answer I got from them was that I have to talk the UPS to arrange receiving the shipment (the damaged one). I contacted UPS and they informed me that the package will not be delivered and that they sent best canvas all the information. I contacted best canvas many times afterwords and they never replied back. It is best canvas and their delivery partner responsibility to deliver my order in best form and status and yet they ask me to do their work for them and do not reply to my emails.
Very very bad experience

For the quality of canvas, the pricing is beyond amazing. Pictures showed up beautifully! Quick delivery as well just in time for Christmas. Thank you

I had ordered two pillows with pictures of them for my Aunt and Grandmother of decreased family members to brighten their day. I had originally ordered them was back AUG/SEPT. The pillows were sent to them with my Aunts turning out great but my Grandmothers pillow unable to by zipped/ zipper was sewn into pillow. I emailed the company and they sent another one to her. ( many weeks as from USA to Alberta). This happen twice with they getting pillows unable to by zipped open to put cushion in. This final attempt was 1) wrong picture 2) unable to be unzipped AGAIN. DO NOT BUY FROM THIS COMPANY. They're incompetent and will waste your time / money with they're products.

This is by far the worst company I ever had to deal with. First of all they have false advertising for the tiles that are supposr to stick on the wall... cheap quality printed on a piece of foam. 2nd of all the tiles don't even stick on the wall! So they ate completely useless and I paid 150$ for 10 tiles. I tried to complain and ask for my money back and they will not give me back my money. This is fraud and they will be reported.

I got our family photo printed. The quality is amazing and it shipped so quick. I got a 30x20 and it fits on the wall perfectly. I ended up getting a 2nd canvas for my bedroom as well as 4 smaller 8x8's for my mother for Christmas!