• BestCanvas.ca

BestCanvas.ca

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Overview

BestCanvas.ca has a rating of 3.6 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery, and second order. BestCanvas.ca ranks 4th among Photo Printing sites.

  • Service
    105
  • Value
    106
  • Shipping
    109
  • Quality
    101
Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
216
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How would you rate BestCanvas.ca?
Top Positive Review

“Quality and quick delivery of product!”

Cindy B.
12/21/23

I have used Best Canvass several times because they do quality work. In the past the shipping time and lack of tracking information was less than ideal. This time it came very quickly and I could track it from US across the border and through Canada to my post office. I am so pleased they have dealt with the shipping glitch. I highly recommend them now!

Top Critical Review

“False guarantees”

Jas K.
12/24/20

Ordered from their website where they guaranteed delivery before Christmas. It's not coming in until after New Years. They won't reply promptly to my messages, and all their target milestones are not hitting their guaranteed dates. I won't be seeing my family after Christmas for some time and if you want to sink your money into something you or your loved ones won't enjoy, this is the place. Think about starting a dispute process through my credit card company. To think I was going to order hundreds of dollars from this site and stopped short. Someone must-have been looking over my shoulder.

Reviews (696)

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customer service (58)
Thumbnail of user sharib77
Canada
2 reviews
2 helpful votes
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July 5th, 2020

Place ur order and find out they charge shipping from Miami at exorbitant rates and then almost 20$ in duty. Not Canadian. Website carries. Ca
- Disgusted!

Thumbnail of user ivya24
Canada
1 review
0 helpful votes
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March 18th, 2021

I am very pleased with ordered products. Canvas prints are great and indeed good quality. I will definitely order for more in the future. Thanks bestcanvas.ca!

Thumbnail of user parass5
Canada
1 review
1 helpful vote
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November 22nd, 2019

First I was hesitant cause it felt too good to be true so I ordered few only. They all came on time, super great quality and prices that you can't beat. I put through my second order just now.

Thumbnail of user christines23
Canada
1 review
1 helpful vote
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October 16th, 2013

Great range of canvas products available. VERY quick delivery. Easy process to put my pictures onto the canvas. I have done 3 now and will be doing more.

Thumbnail of user ninak97
Canada
1 review
0 helpful votes
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January 17th, 2021

Amazing quality, timely shipping, best prices... I strongly recommend. I love that the canvas comes with a kit you can purchase to hang photos and instructions available on their website

Thumbnail of user antrar
Canada
1 review
0 helpful votes
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December 25th, 2020

Absolutely loved dealing with best canvas. Website is very user friendly and easy to navigate! Orders came FAST and look great!
Will be ordering more for sure!
Great value as well!

Thumbnail of user cristink
Canada
1 review
0 helpful votes
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September 24th, 2013

A small white stripe near the left corner. Everything else is ok. I guess, I like how it looks and fits the image, so I'll keep this canvas without replacement :D

Thumbnail of user naomim45
Canada
2 reviews
1 helpful vote
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May 9th, 2020

First time ordering from best canvas! I received my prints later, but it likely had to do with the current situation.
Prints look great, and low cost! Will be ordering again!

Thumbnail of user sheenan
Canada
1 review
3 helpful votes
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December 18th, 2010

Complete scam people... Have not and will not receive 2 pictures I ordered with them. Especially disheartening around the Christmas season. I payed with Visa and they are currently investigating the situation with regards to crediting my account.
PLEASE DONT USE THIS SITE!

Thumbnail of user ronb78
Canada
1 review
12 helpful votes
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June 14th, 2016

I have had a very bad experience with "Bestcanvas.ca". They are not canadian at all. I ordered a print for a client 2 weeks ago. I had a tracking number 2 days later. I followed the tracking number and UPS hadn't updated anything. I contacted Bestcanvas.ca and was assured it was on its way. It wasn't. A week and a half later, still no product and no update from UPS. They hadn't gotten it to UPS. I was promised on two different occasions that they would reprint and ship. The second time I was promised 2day air mail. When I hadn't received a tracking number, I called. Only to be told they still hadn't reprinted, and that they can't ship to Canada any faster the 6-7 days. Not even in a special circumstance to make up for terrible service and broken promises. I have most likely lost a client over this. IF they get it right this time, and it shows up, It will have been over 3 weeks form the order date.

Service
Value
Shipping
Thumbnail of user meliao1
Pakistan
8 reviews
4 helpful votes
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December 30th, 2020

You're seriously doing a great job because I didn't see a qualified service that had an instant response until today, so you won my heart. Thanks to you, I'll make use of your service again.

Thumbnail of user aaronm217
Canada
2 reviews
1 helpful vote
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December 28th, 2018

Ordered a product that was never received. Based on their facebook page this is a common theme this holidays. I have been trying to reach them for weeks.

Thumbnail of user judyr63
Canada
1 review
1 helpful vote
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March 7th, 2018

Ordered last Thursday morning and received today! Amazing service and I am so pleased with the outcome! Will definitely be ordering more in the future! Thank you BestCanvas.Ca!

Thumbnail of user paulam490
Canada
1 review
0 helpful votes
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October 13th, 2019

I was extremely please with the 2 canvas prints I ordered. Very good quality from simple IPhone pictures. I will certainly be using this company again! Great work!

Thumbnail of user desireec209
Canada
1 review
0 helpful votes
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October 31st, 2020

I got my canvas on time and in perfect condition, it turned out so well and for the price I'll definitely be ordering again! I would highly recommend!

Thumbnail of user shannonk200
Canada
1 review
0 helpful votes
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August 20th, 2020

I am. soo very disappointed. With this product, was supposed to be fleece and I got a piece of felt, size was wrong, and the tag of your company is falling out, such poor quality, want my money back!

Thumbnail of user staceyl137
Canada
1 review
0 helpful votes
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October 28th, 2020

Great quality and fast service! Super satisfied with the product I have received. Would recommend to everyone and will totally be ordering again in the near future

Thumbnail of user lyndaw125
Canada
1 review
0 helpful votes
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December 25th, 2020

I am so happy and impressed with how my pictures turned out. They are beautiful, top quality, great prices, and arrived in good time. So pleased I will definitely order from them again.

Thumbnail of user aliciag137
Canada
1 review
0 helpful votes
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July 19th, 2020

I had a photo of me & my uncle, who has passed away, blown up onto canvas as it is so dear to me. I am so in love with the finished product. Thank you so very much!

Thumbnail of user terim87
Canada
1 review
4 helpful votes
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November 30th, 2019

I have ordered from them several times over the last few years I placed $300 order the week before Black Friday as Christmas gifts for my kids our family photo shoot because I needed to ship some to children living far away I needed to place three separate orders/when I put my postal code in it would not except it so then I tried to pay with PayPal it would not give me the black Friday discount\I called the company at 10 to 4 and at 4 o'clock got a recording that they were closed for the day well that was frustrating so I emailed the company without reading my email they replied to me that my order had gone through and I received the discount\they were referring to the $300 order I had two more $300 orders it's a process I realize it may have been a website glitch but I could get no help whatsoever on my fourth email I just decided to go somewhere else kept getting form letter responses

Thumbnail of user jennal81
Canada
1 review
5 helpful votes
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December 23rd, 2019

Pretty sure this is a fraudulent company, or at least a company that claims something that isn't true... I placed an order 20 days before Christmas with a promise that it would be delivered to me before Christmas (it was advertised ALL OVER THEIR WEBSITE). It is now end of day Dec 23 and the product has just left the facility and it is still sitting in the USA. There is NO way the product will be here in time. I have sent several emails and tried calling but haven't heard back from them. If I do not receive a refund as I will be needing to rush to purchase a new Christmas present, then I will be going through my credit card company to try to receive my money back. STAY AWAY! Waste of my time!

Tip for consumers:
STAY AWAY

Service
Value
Shipping
Returns
Quality
Thumbnail of user denisea275
Canada
1 review
1 helpful vote
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September 17th, 2020

I placed an order with Best Canvas. Ca thinking it was a Canadian website.It was only after the order was processed that it was revealed the product came from Florida USA. I was dissappointed and concerned. I had ordered a 30 x 40 inch picture. I then looked up the reviews and saw a few comments that were of concern and some that were fine.
I oredered it Sept 7th 2020 and just received it today Sept 16th 2020.
The box was a little sketchy, not much tape, a little damage... I was afraid to open it.
My curiousity got the best of me, I opened it and much to my surprise it looked fabulous! No marks or damage.The picture was even more clear than I had expected.
So my first experience was good... will probably order more.The picture posted looks better in person.
D Ashmore Kitchener Ontario Canada

Thumbnail of user nicolep82
Canada
1 review
3 helpful votes
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February 23rd, 2017

I have to say that I was very reluctant to use BestCanvas after reading some of the reviews - but I took a chance and was very much surprised with everything from the service to the quality - one of the things that first impressed me was the ease of the ordering and configuring my photo on the canvas, the fact that I called a service person and spoke to one instantly, and yes it is in Florida but there is both a bestcanvas.ca and bestcanvas.com - so my order that came to 74.00 was in Canadian dollars - I was also worried about the resolution of the photo that I had used in my order - by mistake I had used one I had resized down - I contacted them and they reassured me it would be fine and if not it could be reprinted up to 3 times - anyway I am very impressed with the quality and the service and will be using them again in the future. I used UPS and followed the tracking and it came exactly 1 week later after placing my order - very fast and effecient

Thumbnail of user robertb3851
Canada
1 review
0 helpful votes
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October 29th, 2020

Not only are the prices incredible I received my order very quick. Not only did this make me happy but my client was over the moon with excitement to have their piece look so amazing. Thank you

Thumbnail of user jordanm43
Maryland
1 review
0 helpful votes
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September 30th, 2013

Super cool website, very easy ordering and awesome service. I will recommend this website to all my friends on facebook :D whoopie :), i love that canvas

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Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!

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Best C.

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