• BestCanvas.ca

BestCanvas.ca

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Overview

BestCanvas.ca has a rating of 3.6 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery, and second order. BestCanvas.ca ranks 4th among Photo Printing sites.

  • Service
    105
  • Value
    106
  • Shipping
    109
  • Quality
    101
Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
216
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How would you rate BestCanvas.ca?
Top Positive Review

“Quality and quick delivery of product!”

Cindy B.
12/21/23

I have used Best Canvass several times because they do quality work. In the past the shipping time and lack of tracking information was less than ideal. This time it came very quickly and I could track it from US across the border and through Canada to my post office. I am so pleased they have dealt with the shipping glitch. I highly recommend them now!

Top Critical Review

“False guarantees”

Jas K.
12/24/20

Ordered from their website where they guaranteed delivery before Christmas. It's not coming in until after New Years. They won't reply promptly to my messages, and all their target milestones are not hitting their guaranteed dates. I won't be seeing my family after Christmas for some time and if you want to sink your money into something you or your loved ones won't enjoy, this is the place. Think about starting a dispute process through my credit card company. To think I was going to order hundreds of dollars from this site and stopped short. Someone must-have been looking over my shoulder.

Reviews (696)

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customer service (58)
Thumbnail of user amandav321
Canada
1 review
0 helpful votes
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December 10th, 2020

I purchased 2 larger sized canvases for my sister in law for Christmas, and they are BEAUTIFUL! Great quality, and they arrived really quick which was awesome! Well packaged also.

Thumbnail of user jaee1
Canada
1 review
0 helpful votes
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December 21st, 2017

I will absolutely buy from this company again. The price was unbeatable for what I got. The print quality is very good. There's a couple of very slight black marks that weren't on the original picture, but are hardly noticeable so I'm not worried about them. I bought from this site not only because they were affordable, but also because they offered some unusual sizes that no local shops would do - I ordered a 16x24 canvas because it allowed me to keep the entire focal piece of my picture without having to crop anything out (I would have lost a lot if I'd had to choose a 16x20 canvas, which is the typical aspect ratio most shops will offer). Like many others I assumed this site was Canadian since it's a. Ca domain (another reason I ordered from them), but it turns out they're in Florida. Because of that I worried I'd have a long wait time, but it was printed & shipped the following day and arrived in just over a week. Prices are in CDN dollars, and there were NO extra duties/taxes/fees crossing the border. I was a little nervous at first after reading some of the negative reviews, but for the price I figured it was worth a try. Turns out this was a quick, easy, hassle-free transaction, and they'll be my go-to site for canvas printing from now on. If I ever have a negative experience, or if the canvas starts to fade or crack prematurely, I'll be sure to update my review, but for now I've recommended them to everyone who's asked about the awesome pic hanging on my wall.

Thumbnail of user maryf1154
Canada
2 reviews
0 helpful votes
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September 22nd, 2020

This site is EXTREMELY affordable and shipping is impressively quick! The quality is amazing, and I have yet to receive a defective product. I just keep coming back for more!

Thumbnail of user lisam27
Canada
1 review
5 helpful votes
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April 2nd, 2011

STAY FAR AWAY from this online merchant! The. Ca website domain is a SCAM; they are SO not a Canadian company, in fact, they're located in Miami. The canvas I received was wayyyyyyyyyy too small for the cheap, 'put-together-yourself' stretcher frame (flimsy, piece of garbage, impossible to achieve a tight stretch/fit when you DIY). Nowhere on their website does it explain that YOU will be the one to stretch the canvas and staple it onto the cheap wood frame that you put together yourself. Tried to contact them, given that they adverstise a "100% Moneyback Guarantee" on their website; what a joke; no response to emails, tried calling to no avail. TOTAL AND COMPLETE SCAM of a COMPANY.

Thumbnail of user angels138
Canada
1 review
0 helpful votes
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April 14th, 2019

I am in awe of what you do, everything that I've ordered has been so beautiful and everyone loved their gifts! So thank you so very much. I am a proud costumer.

Thumbnail of user dennisp4
Canada
1 review
0 helpful votes
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March 21st, 2012

Call your CREDIT CARDS! Have not received the product yet as promised by the company, having seen all the bad comments of other customers I immediately called my canadian bank for transaction dispute. They will re-credit my money, I will only have a harder time if the merchant and his bank redisputes my case. Anyway, if you are also a victim suggest do the same so that the bank of FOTOSERVICE KOELN will know that those guys are really scammers.

Thumbnail of user michellel1057
Canada
1 review
0 helpful votes
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January 23rd, 2021

We received the canvas within a few days and the quality is excellent, along with the price! Website was very user friendly as well. We couldn't be happier with the product!

Thumbnail of user tracys37
Canada
3 reviews
3 helpful votes
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October 18th, 2013

My picture came quickly and even better than I had expected! I was impressed with how easy the website was to navegate and find the right size for my budget, wall and image.

Thumbnail of user nathalied37
Canada
1 review
0 helpful votes
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November 10th, 2020

Decided to give it a try. Amazing quality. I ordered 4 canvas, the biggest being 24x36. The quality was as great as the one i replaced on my wall that i paid a fortune for

Thumbnail of user binatheej
Canada
1 review
0 helpful votes
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January 22nd, 2021

I received my order within a week or less and I am very happy, the impression of the photo on the canvas is a really great job and I recommand to order with them!

Service
Value
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Quality
Thumbnail of user carah79
Canada
1 review
0 helpful votes
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February 5th, 2021

Ordering my canvas was very easy. Instructions how to upload and order was very straight forward. I received my order in less than a week and quality was very good. Will be ordering again.

Thumbnail of user kylep145
Canada
1 review
3 helpful votes
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July 31st, 2019

I had seen this company online and figured they were located in Canada... hence the. CA. Turns out they are located in the USA (Miami) and that is a little deceiving. I ordered a baby blanket for a good friend that I am going on vacation to see and the order process worked out well. As I get a few days in, there is no update on the UPS shipment. Come to find out my shipment has been "lost". So they apologise and yadda yadda (huge inconvenience to me as I wanted to make sure the product meets my standards before I give it to them). Now they ship me a second order, and I have to provide my friends address to receive the shipment while I am there on vacation to give to them, without a pre-check on the quality. The first order they screwed up on, they credited me the shipping on, (still awaiting that on my Credit Card). I called them up today as I have not seen any update yet again on my tracking number, I decide to cancel my order out of frustration and they said they could not refund me my order until I either receive the product or no movement on the shipping by tomorrow afternoon. I wish I had of read the BBB reviews before bringing my business to a company that seems to have constant problems. I just want my money credited back in full and to be away from this company.

Thumbnail of user philippm1
Best C. – BestCanvas.ca Rep

Dear Kyle P,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@bestcanvas.ca. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your BestCanvas-Team

Thumbnail of user chriso97
Canada
1 review
0 helpful votes
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April 15th, 2018

Just received 2 canvas prints from family Mexican vacation. 21 kids, grandchildren and us on beach, 2ft. X 3 ft. Is fabulous. Rare these days to see such quality.

Thumbnail of user declang7
Canada
1 review
0 helpful votes
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January 23rd, 2021

Instead of having memories sitting on ur phone, this is an amazing way to show them off. I'm going to be doing more pics

Products used:
Canvas pic

Service
Value
Shipping
Quality
Thumbnail of user macpheebarbaraann
Canada
1 review
0 helpful votes
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June 14th, 2023

I am soo pleased with my Best Canvas purchase, quality was wonderful. I will definitely be ordering again.
Thank you so much!

Products used:
Image on canvas

Service
Value
Shipping
Quality
Thumbnail of user robertaj47
Canada
1 review
0 helpful votes
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January 10th, 2021

I have ordered many photos on canvas and they have all been high quality. The packaging is excellent as well.

Thumbnail of user stephanier734
Canada
1 review
0 helpful votes
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November 8th, 2020

I tried it out during a sale, bought 5. Already have an order being prepared for a lot more! I also will be buying these as Christmas gifts

Thumbnail of user melissao299
Canada
1 review
0 helpful votes
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November 28th, 2020

Really happy with the final results although I must've requested stretched ends on my canvas which I don't prefer.

Thumbnail of user gracej100
Canada
1 review
0 helpful votes
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March 17th, 2021

The canvases they have made for me have turned out wonderfully and shipped in a timely manner. Great job!

Service
Value
Shipping
Quality
Thumbnail of user ashleyc815
Canada
1 review
0 helpful votes
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March 14th, 2021
Verified purchase

Ordering was easy. Product arrives in less than a week. Very happy with the canvas we got. It is nice and tight the image is perfect.

Products used:
24x36 canvas

Service
Value
Shipping
Quality
Thumbnail of user tp624
Canada
1 review
0 helpful votes
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December 12th, 2020

HAPPY WITH THE PRICE.IT DOES LOOK GOOD. HAD NO IDEA THAT I WOULD HAVE TO PAY DUITES. I WAS UNDER THE UNDERSTANDING IT WAS COMING FROM THE CANADA OR STATES IN WICH I HAVENT PAYED FOR DUITES THAT WAS MISLEADING AND A SURPRISE. THIS IS SOMETHING THAT PEOPLE SHOULD BE MADE AWARE OF. CAUSE WHEN I PAYED I DID PAY SHIPMENT AND HANDLING ONLY TO FINE OUT I HAVE TO PAY IT AGIN NOT ACABILE. THIS IS SOMETHING THAT PEOPLE SHOULD BE MADE AWARE OF RIGHT AWAY.

Thumbnail of user bunp
Canada
1 review
0 helpful votes
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November 25th, 2020

Came nicely packaged and quick delivery to canada from Florida. Excellent price and quality. Wonderful job BestCanvas

Thumbnail of user tanyah195
Canada
1 review
0 helpful votes
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November 20th, 2020

Loved the price point and the quality, Quick service I will definitely order again. I look forward to sending more as gifts for Christmas!

Thumbnail of user jenniferm2504
Canada
1 review
0 helpful votes
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December 13th, 2020

Beautiful job on the pillows and incredibly quick turnaround time! Even this close to Christmas I had them in my hand in less than a week!

Thumbnail of user bills1433
Canada
1 review
0 helpful votes
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February 12th, 2021

Well done and well crafted. My place looks so much better now. I will order from you again - a new (5th) grandchild comes next month.

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Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!

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Thumbnail of user philippm1
Best C.

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