BestCanvas.ca

I just got my order from them after the first one was lost, and I should say Im very impress with the quality.

I've been ordering from them for years and the quality is amazing! The price is great too! O have recommended best canvas to all my friends!

5th order. Colours and work is professional. Very reasonable. Customer service is great. Would totally recommend.

I ordered a canvas from this company about two years ago - beautifully done! However, my most recent lour has had fallen to the opposite end of the spectrum. The canvas came on a standard frame, rather than the thick one and the canvas was so poorly put on that there were ripples in the canvas - I didn't even have to remove the shrink wrap to see that. Customer service graciously offered to reprint. A couple weeks later when I received the reprint I was still disappointed. While on the correct frame and properly stretched over the frame, they didn't bother to pack the box it came in to prevent sliding so the color is worn off on all the corners. I requested my money back and the company responded with: " We would like to offer you a refund however, to avoid further shipping costs for you and for us, and also to stay environmental friendly, there is no need to send the package back to us.
Instead, we kindly ask you to take a sharp object and to make a cut through the canvas, blanket or other photo gift product. If you cannot make a cut through your item(such as with a mug or phone case), please destroy it in any other form like using a permanent marker to scribble on the item (enough to deem it unusable) or scratch the surface with a sharp object.
So that we can validate the refund, please take a picture of the destroyed item and send it to us, as an email attachment."

Seriously? The most environmentally friendly option they have is to destroy a canvas that, while clearly below expectations, is still useable? How about creating a quality product so you don't have to ship a million extra reprints to try satisfy the customer? How about just giving me a refund because I didn't get the product I purchased? DO NOT BUY FROM THIS COMPANY!

My order was reasonably priced, perfectly done and quickly processed. I enjoy looking at my canvasses every day.

Canvas print turned out really well. I will definitely use again. Shipping was quick and price was reasonable.

This s my fourth purchase from Bestcanvas and all purchases have been equally top quality and great value.

Absolutely love my canvases! Awesome quality, fast shipping, beautiful quality! Would definitely be ordering more in the future!

Canvases never showed up and credit card was charged. I've emailed twice and no had responded to me.

I was so so happy with my canvas(s) Shipping was quick and I literally saved so much money, I will definetely be using them again and will refer my friends and family

Placed the order before Christmas, a very nice quality and quick delivery. The only thing I didn't know that the price was in US dollars.

I love my first canvas. Thank you. I’m thinking of ordering bigger size for my mom’s birthday. It will be the best present, I’m sure.

Even with a small picture from digital camera... love it! The picture was enlarge to a big size and it still looks great... thank you so much

It was fully damaged. I am totally dissatisfied. I wanted to surprise someone with this package but it spoils my whole plan

The images arrived in one week via UPS to Canada with no additional costs. Great Quality and service for the price.

DO NOT USE THIS COMPANY. Don't be fooled by their cheap prices. In this case you don't even get what you pay for. I ordered a canvas from them some time ago - and the quality was awful. Notwithstanding using a professional photographer's high resolution photo, the canvas was so blurry the lines could only be made out from a distance. Against my better judgement, I decided to give them another chance. The outcome was worse the second time around. I accidentally completed my order as I was still uploading photos, so only a portion of my order went through. I immediately called customer service (during business hours) and was told the call volume was too high for them to answer my call. I was not even given the option to wait to speak with someone. I called 4 more times, same result. That in itself should have told me the caliber of company I was dealing with. I ended up submitting the remainder of my order separately, which resulted in two $15 shipping charges for an order that would have received free shipping (or come close enough to it that the addition of a few dollar item would have qualified). I immediately emailed the company letting them know of the error and requesting a refund of one of the shipping charges so as not be double billed. To be fair, as a compromise, I didn't request a full $30 refund, only one of the $15 charges. I was informed that this would not be possible. When I inquired further and stated that it was my opinion that this was bad service, I was responded to with attitude and told to call customer service (even though my email detailed my attempts at calling previously). Upon finally reaching someone at the customer service number, the service only got worse. The way in which I was spoken to was beyond rude an unacceptable. The outcome is that I've now spent $30 extra on an order that will likely arrive and not meet my expectations - and I've had to waste my valuable time dealing with an issue that should have had a simple solution. I suggest you find a more reliable company for your needs.

Great price, fast delivery, great product. Me and my wife loves the wedding photo. I highly recommend.

Quick delivery, and the pictures turned out great, prices were also fair, and I would definitely recommend.

Ordered Saturday got the following thursday super fast and the pictures are fantastic! Will be ordering again!

Beyond happy with our canvas! Super fast shipping! I ordered the canvas last week, it arrived earlier this week and is hanging up on our wall.

Recieved another families products. As well as mine came blurry. Damaged. And wrong size. Still have not heard back about refund or replacement.

My pictures were exactly as I wanted them! Couldn't be more happier. Will definitely order again, and let me friends know! Thanks again

What amazing canvas prints for a great price! Absolutely love them. They came in a timely manner and I couldn't be happier.