BestCanvas.ca

Ordered a cushion from them the end of March, got updates until the 15th of April on where it was at. Then I had to email them in order to figure out where it was. Turns out it some how got shipped back and they had no intention of emailing me to let me know.

If I could review a minus 5, I would! I ordered 12 canvases from this company and out of the 12,2 of them had to be remade 3 times before I finally just gave up and accepted that I wouldn't be getting them. The larger one was damaged and had a big dent in it because they didn't package the smaller ones with it properly. The image on the other one was only stretched on 1 side and the other 3 sides were black! When I received the replacement order the skin tones on the larger one were tinted green and the small one had the same issue. Each time the replacements had the same issues and nothing was corrected. A total waste of time and money. I've only had these canvases for a month or so and the ink on the edges of the ones that were ok is already wearing off and they're above a dresser so it's not a high traffic area!

Horrendous experience! I ordered a canvas in November 2011 for a christmas present. When it didn't arrive when they said it would I emailed. After receiving a suspicious email back (obviously a standard one automatically sent to people who email) I tried phoning... several dozen times over the next few weeks. No response -ever.
Finally after nearly two months I called my credit card company to try to be reimbursed from this fraudulent company. STAY FAR FAR AWAY FROM THESE CROOKS!

I had a great experience with best canvas. Shipment took the regular amount of time to arrive and yes i had to put it together by myself but for the HUGE amount of money I saved compared to other canvas art prices it was worth it. If you can swing a hammer it was no problem at all. One of my three pannels had a tiny smudge but when I called best canvas about the issue at 10pm, they picked up on the first ring and re-sent the piece the very next morning. The one downfall is that the canvas's are not water resistant, meaning if you spill water on it the ink will bleed, but you can get a clear spray paint at micheals or other craft stores for about 6$ to fix this problem. I would and have ordered from this online merchant since. My experience with them has been great.

Sent a picture that was not what it claims to be and arrived damaged. Sent a replacement and that was damaged. Then made us destroy the product instead of letting us keep it, who wants to destroy their child's picture?! Then once we did that we will get a refund! Just terrible product and service. Worst company ever! I wouldn't even star them a one it's a fat 0

I am truly amazed by the beautiful work you have done with a very special picture. It was for my mom as our dad just passed away. Our dad was an avid hunter & the picture was where he went hunting. My mom just cried when she openned it was a beautiful moment she absolutely loves it! Thkx thkx thkx... it was so amazing that I ordered several more for Christmas presents. Also was very impressed that I was able to track my parcel & it arrived a day early. Thkx again

I had to do many pictures of my family but I proceeded just for one of them to not being disappointed.
But when I received my canvas, I was such surprised of the quality that I purchased for the other pictures right away…
Thanks guys… very good job

While the product was good, the customer service was horrific. I thought I was ordering a product from Canada, only to find out it comes from the US. The tracking provided was useless and I couldn't get answers to where my order was, which was a gift. Eventually they issued a new print and shipped it. Tried tracking it and the tracking showed that it was waiting to be picked up by a courier at their facility. For a week. Again, customer service never directly answered my questions and just gave canned answers. The "second" order showed up weeks after the birthday it was ordered for. Overall, it took more than A MONTH to receive my order. Never received an apology. I won't be giving them my business again

I've been forced to take time our of my day to write a review for a company that has not produced my order placed December 12,2020. It's now been 9 weeks and I've requested a refund twice and have been ignored. Order CAA*******590. This company has stated my order was "in transit" and provided a tracking number that produced a dead link (twice). They then acknowledged my order was "lost" and a new order was being produced/shipped. That was weeks ago. All I want is a full refund!

I tried few canvas printing companies before, but I wasn't completely satisfied with the color quality. With the bestcanvas I don’t have a single reason to complain. The colors are rich and well stretched. I’m happy with the product and the service as well.

I have used BestCanvas for about five years, I have had 11 canvas ranging from 14 X12 up to 36 X24 inches. I have been more than happy with all of them. I have recommend them to my friends and relatives, some of whom have ordered from them.

These turned out sooooo great! I order 4 20x30 canvas. It took less than 2 weeks to arrive. Great price for the quality. The only thing that it doesn't say is that it doesn't come with hanging kit. But I ordered kits just in case because it didn't say it came with it.

Yes, they responded via sitejabber. I emailed BestCanvas directly; Also I have registered, so they have lots of data for contacting me. Looks like the repsonse is a generic computer generated message to make it look like they are working on it. It puts the onus back on the customer.

Painless to upload and choose how you want your canvas print to be made! The speed of production and delivery was excellent - follow up emails with tracking number. The print came in a sturdy cardboard box and the print itself was shrink wrapped inside. Upon viewing it, I was very impressed - and not just because I took the photo - with the quality of the print and the sturdy frame. The only damper on the whole thing was using UPS - they don't knock, they just leave your package on the front door and drive away, even in the pouring rain (which luckily it wasn't this time).

The image I used was made on a free photo editor online and still they made it look great! It also arrived so fast especially right before Christmas and during COVID. Very impressed! (I would include a photo but it is a gift for Christmas so I can't yet)

The pictures arrived as promised, although missing the hardware I had ordered. The company was good about refunding me for the missing parts. The canvas prints were okay. The colours were dull and less sharp than the prints I have. I sent in professional digital files so it was definitely not the quality of the image but rather the canvas printing. The faces also had a pink tint which was not in the originals. I still put them up, but I wouldn't recommend them.

I ordered 4 photo cups and was extremely dissappointed! The photos were very faded and one was even smudged. I can't give them as the gifts I had planned and will probably just throw them in the garbage.

It is the not my first time dealing with bestcanvas I always order all my picture frames from them i even ordered a couple as a gift for my friends in Canada and in the States. I love how professional they are with their products. The quality is great the packaging is great and the deliverey and the speedy service is great
I advise all to use them. Satisfaction is guaranteed

I ordered 7 prints from 40 by 40 down to 8 by 12. They were perfect. I have used shops in Vancouver because I was "worried" about using online printing services. The shops in Vancouver cost me around $200 for a 40 by 40. To be honest, I cant really tell a difference in quality. There is a slightly... very slightly... better quality in using the mom and pa shops in town, but not enough to justify the cost difference.

Also, yes, these guys are in the states. Yes, I was a little surprised. But wow, some of these reviews are from overally emotional people. I mean, at the end of the day, the prints arrived on time, no duty and are great quality. And what doesnt come from other countries... wow.

Fast and efficient shipping. Well wrapped product. Happy with canvas print I ordered. All around I am very pleased with the 20x30 canvas print I ordered online and with the service of this company. Would order from here again. Good Value!

They sent me a duplicate order to start, although i did receive my canvas it was bad bad quality, the frame that YOU stretch your canvas over is terrible, the print is sub standard, and the cut on it was all wavy, i wouldn't buy from these again, i i wish i found this site beforehand

Paid $15 for snail mail shipping! Also tried to redeem a promo code for a FREE canvas only to be told it was only valid for 12x8, when i explained that the offer listed no restrictions, or indicated it was a free 12x8, it simply said FREE CAVAS no terms to the offer. I even sent screen shots from their own webpage and my text message and asked them to show me where it indicated there was a size restriction and they couldnt, all they kept saying was 'Yah, were sorry'... it wasnt about the free canvas, jt was the principle that they were offering a promo item under very misleading terms, after several emails back and forth of zero accountability or care I cancelled what would have been a $300 order and told them I would be providing negative reviews and posting to social media... only then did they want to do something and offer 20% off my next order. No thanks! Such BS

I read the reviews ahead of time and was very nervous but for the price I thought it was worth a try. It is a company in Miami that has a canadian URL but on their site in FAQ it does state they pay if there is any taxes or duties plus you are charged in canadian funds not american. I got 9,10x14 canvases for under $115 and within a week