• BestCanvas.ca

BestCanvas.ca

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Overview

BestCanvas.ca has a rating of 3.6 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery, and second order. BestCanvas.ca ranks 4th among Photo Printing sites.

  • Service
    105
  • Value
    106
  • Shipping
    109
  • Quality
    101
Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
216
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How would you rate BestCanvas.ca?
Top Positive Review

“Quality and quick delivery of product!”

Cindy B.
12/21/23

I have used Best Canvass several times because they do quality work. In the past the shipping time and lack of tracking information was less than ideal. This time it came very quickly and I could track it from US across the border and through Canada to my post office. I am so pleased they have dealt with the shipping glitch. I highly recommend them now!

Top Critical Review

“False guarantees”

Jas K.
12/24/20

Ordered from their website where they guaranteed delivery before Christmas. It's not coming in until after New Years. They won't reply promptly to my messages, and all their target milestones are not hitting their guaranteed dates. I won't be seeing my family after Christmas for some time and if you want to sink your money into something you or your loved ones won't enjoy, this is the place. Think about starting a dispute process through my credit card company. To think I was going to order hundreds of dollars from this site and stopped short. Someone must-have been looking over my shoulder.

Reviews (696)

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customer service (58)
Thumbnail of user tedd11
Tennessee
1 review
0 helpful votes
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April 23rd, 2012

Sent bad picture. Contacted to replace. BY phone and by email. Said would replace. 4 months no response. Phone numbers roll to mailbox full. Scam stay away.

Thumbnail of user cristinan36
Canada
1 review
0 helpful votes
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December 6th, 2020

We received our print in great shape! No dents or scratches! Our print was delivered by the date given and was easily tracked. I was so satisfied with the product, I ordered more!

Thumbnail of user ridaf5
Canada
1 review
0 helpful votes
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April 23rd, 2021

I recently ordered 2 canvases from best canvas for the first time and I am very happy with my purchase. The order was delivered on time and with great quality.

Thumbnail of user dougs630
Canada
1 review
0 helpful votes
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May 31st, 2021

I have placed 3 orders over the course of about a month, and have issues with all 3. Their printing is always on the dark side, so take that into account when sending files (I use a colour-calibrated IPS-C monitor, so I know what they *should* look like). The people who are satisfied clearly have low standards. Prints of the colour photos I sent lack contrast and saturation (as submitted), and only 1 of the reprints they've provided actually partly resolved the issue. They've sent the wrong reprints twice (the second order was 3 photos, 1 had an issue, but they sent all 3 with no fixes, and the 3rd order was actually sent a 3rd time instead of the 2nd order's reprint). Two of the reprints arrived crooked on the frames. I've had to email their support repeatedly, and since all 3 orders were close together time-wise, they haven't been able to keep the last 2 straight. I've asked for a refund on the 1 print from the 2nd order but support has yet to reply. They are NOT a Canadian company, just a. Ca site. The prints come out of Germany, and the support replies are from Florida.

If you aren't picky about the quality of your prints, or are printing crappy photos anyway, they're fine. Cheap deals, and quick shipping. If you want good quality prints when you've spent lots of time and money on photography and editing your photos, avoid this company.

Products used:
canvas photo printing

Thumbnail of user philippm1
Best C. – BestCanvas.ca Rep

Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask you send us your order number.

Thumbnail of user phyllisc212
Canada
1 review
0 helpful votes
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November 27th, 2020

I ordered a canvas as a test to see what the quality was like and it was beyond my expectation! I have since ordered another print and will definitely be back! And it arrived fast!

Thumbnail of user mariab899
Canada
1 review
0 helpful votes
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October 23rd, 2020

I love my picture in a canvas! I am happy with the quality. It only takes a week to arrive! Will surely recommend it to the rest of my family and friends.

Thumbnail of user leit2
Canada
1 review
0 helpful votes
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December 20th, 2020

This the second time I make canvas pictures for my photos. I am satisfied with the quality of these canvas. The price is good and the delivery were ok.

Thumbnail of user shaunk62
Canada
1 review
0 helpful votes
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March 21st, 2021

Ordered a picture of my dog I just lost on Saturday. I had the picture on Friday.
Looks great and brought a sense of happiness to my family. I will order again from them.

Products used:
Canvas 20×16

Service
Value
Shipping
Quality
Thumbnail of user sahars11
Canada
1 review
0 helpful votes
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July 25th, 2019

I recommend this company for your printing. They continue to provide great products with great delivery timelines and perfectly packaged products. Excellent to deal with.

Thumbnail of user debbieb1069
Canada
1 review
0 helpful votes
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November 6th, 2020

Received my order yesterday and was so impressed with the quality of the canvas and with how well they turned out. Easy to order and shipping was fast! Will definitely order from Best Canvas again.

Thumbnail of user jodig256
Canada
1 review
0 helpful votes
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December 20th, 2020

I ordered my first canvas from bestcanvas.ca and am beyond impressed. The picture quality is great (ordered size 36"x24")! My order arrived very quickly! All this and the price was great/affordable!

Thumbnail of user julien280
Canada
1 review
0 helpful votes
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November 6th, 2020

The canvas print turned out even better than I imagined. I am so happy with the quality of the print, the price and delivery time. I will definitely order more.

Thumbnail of user tonyag108
Canada
1 review
0 helpful votes
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December 12th, 2020

Quality of canvas prints are amazing. Made nicely. Packaged well and quick to ship and receive. Have bought several canvas before and always great service and quality!

Thumbnail of user gm429
Canada
1 review
0 helpful votes
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December 10th, 2020

The good ratings are true and a reflection of our experience.
Great service and quality! The order came with accurate tracking and the product met our expectations.

Thumbnail of user sierrad333
Canada
1 review
0 helpful votes
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June 8th, 2023

I ordered nine canvas from best canvas and they were all wonderful! I was a little worried about the quality but they were all great and it was an awesome deal.

Thumbnail of user lindsays310
Canada
1 review
0 helpful votes
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September 16th, 2020

The order took 4 weeks to arrive, when it did I received someone else's order and not the one I placed.
I tried emailing the company with no response, I tried calling multiple times and no answer. DO NOT ORDER FROM THIS COMPANY!

Thumbnail of user roxannel71
Canada
1 review
0 helpful votes
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February 7th, 2021

This is my second order of multiple canvases and they are beautiful. Exact quality and brightness of the picture I uploaded. Will be placing my 3rd shortly. Thank you again!

Thumbnail of user shawnh337
Canada
1 review
0 helpful votes
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December 22nd, 2020

Orders two small prints, and one large one. The way it was shipped almost put the corner of one of the small ones through the big one. Stretched the canvas, but didn't quite rip.

Thumbnail of user lorianns1
Canada
1 review
0 helpful votes
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November 10th, 2020

This is the second time ordering from here and again I am in awe of the presentation of it. I will definitely refer to friends and family and I will be ordering again!

Thumbnail of user kays287
Virginia
1 review
3 helpful votes
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December 14th, 2020

The entire blanket was off center. They did not even attempt to print the border and the spacing at the border was completely off. Extremely disappointing.

Thumbnail of user tl228
Canada
1 review
0 helpful votes
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October 30th, 2020

Came on time and was cheap (photo's on canval)... but you get what you pay for. They look cheap and pictures are dark. I will try their prints on photo paper... hopefully they're better.

Thumbnail of user samc552
Canada
1 review
0 helpful votes
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January 17th, 2021

The canvas' I ordered came so quickly. Great price and the quality was beautiful. Will for sure order more from this website! I was uneasy because I hadn't used them before but was impressed!

Thumbnail of user sharonh1635
Canada
1 review
0 helpful votes
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October 17th, 2021

I was very happy with the product, the canvas came sealed so there was no damage, the only thing was the shipping. Product was put in the box with no packing around, so box was damaged a little.

Service
Value
Shipping
Quality
Thumbnail of user charr15
Canada
1 review
0 helpful votes
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December 1st, 2020

I received mine and it is beautiful and will be getting more, quick and was easy to pick out a picture and upload it. I will definitely use this website again in the future for pictures thanks

Thumbnail of user anas316
Canada
1 review
0 helpful votes
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November 30th, 2020

Perfect gift - saw all the best emotions in return.
Good finish - overall quality very positive.
Would have wished it 'came' with hanging accessories.

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From the business

Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!

Company Representative

Thumbnail of user philippm1
Best C.

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