BestCanvas.ca

2 out of 7 of my canvases were not stretched properly. They r not tight to the canvas. Looks like an amateur did it. And because it said. Ca I stupidly thought it was Canadian? I was charged a duty fee because it came from another country? I then emailed BestCanvas.ca with my complaint 2 days ago and still no answer. Not satisfied and will not be ordering from this company ever again. Making sure to tell everyone I know or don't know!

Like a lot of Canadians they tricked me. I thought I was ordering locally and it's coming from Utah. I ordered 3 weeks ago and there's no shipping updates at all. I am pretty sure this company is a scam...do not buy from them! Go to a local store.

I ordered 2 of the same blankets. Picture was off centered, thread is coming lose. Contacting the company and they basically said too bad. They don't care about their customers. They have many complaints against them. Don't order from them!

They don't really take accountability for damaged product.

My canvas arrived broken and crooked. I sent photos to show proof. They said they will only give a refund if I slash the canvas or draw marker all over it. I think that's rather silly, especially having sent pictures of my canvas broken.

Immediately they should have given a refund or ship a new product for the damaged item I received. I paid for a product that should have arrived tip top shape.

I get what they're trying to accomplish, but still, to me that's poor business. I would never do that to my customers.

I ordered 9 panorama coffee cups early in December, in virtually every shipment to me there was problems ranging from fingerprints under the glaze of the cups to faded images, extremely off coloured images and broken cups. There are still 3 cups unaccounted for. Do not use this company.

Extremely happy with my star map from Best Canvas. The customer service was brilliant when I had a question, production and shipping were very quick. We are now planning on getting star maps made for other key events in our life!

First let me say... ignore every bad comment you've seen as some of those comments almost prevented me from ordering. If you are looking for amazing quality, excellent customer service and unbeatable prices... order from best canvas! You will not be disappointed! Just beautiful

Quick turn around, great quality-only wish that they would send a message if some photos quality isn't the greatest... so I didn't waste the money on a few prints-but other then that-I will order again.

I haven't received any communication with regards to my missing package. It was supposed to be delivered within 3-7 days of shipping it has now been 2 weeks and not one reply back from the company on all social platforms or email.

I've taken photos through years of travel and have never been able to showcase them, other than on my computer. Finally found a great deal on Best Canvas, not only did they arrive quickly, quality was also better than expected! Highly recommended!

Product is mediocre at best. I noticed later on other Canadians have had this issue as well. They make it seem like they are based in Canada and price their products in Canadian dollars. Little to my knowledge it came all the way from Florida and it had heavy customs charges. Definitely a non professional business. Don't waste your money!

I had ordered 2 canvas photos, thinking that it will not be a very good quality, but to my surprise they were done very well n the canvas was nicely put together, im telling my friends and also planning on getting more done. Thank you!

Couldn't find anything to fill a wall, so picked a couple pictures from my own collection and had them printed on canvas. Quality was absolute perfection, and the pictures are beautiful and mean so much more than anything I could have found at a store. Came within days of ordering too! Will use these guys time and again as we decorate our new home!

On the website it says 3 to 7 business days for canvas delivery. It's been longer then that and they don't even offer a tracking number. Missed the persons birthday date. Will never order again. Still waiting on order.

Very impressed with BestCanvas! That was my first order but definitely not the last. Their prices are unmatched for canvas prints considering the great picture quality and fast shipping. Would definitely recommend!

I have ordered from them four times now and have been happy with every aspect of the process. Each item has arrived quickly and they all look great. If you enjoy seeing your own photography in print, this is the place. So simple and quick.

Not impressed sent 3 tickets for a reply was finally sent a tracking number it's been over a week and still has not left the facility. I will be posting and calling our consumer complaint department. What is wrong with this company! Takes my money can't get ahold of anyone and when you do they lie to you! Purchaser beware.

2 of the canvas prints ordered were very loose and sagging... submitted a claim with pictures and was supposed to hear back within 24 hours... 3 emails later, still no reply back... calling the contact number is a joke - same recorded message and they hang up after 5 minutes. Terrible quality and the worst customer service ever! Buyer Beware!

Not impressed with the service. They missed two canvas prints out of the ten I ordered. Claim they can't ship them until Tuesday (today is Thursday) and that they don't offer express shipping. Excuse me? You screwed up so fix it! Will not order again! Spend the extra money and go else where!

So I've ordered from this company three times now. The stuff always gets here from their location in Florida within about 3 or 4 days max. There was some glitch on our first order that resulted in them sending four copies of the picture we ordered. Other than not knowing what to do with the three extras, can't really complain about that! Never had a problem with them.

I have had great service in past orders, but a recent order placed Nov. 13/18 has not arrived yet. I haven't received a shipping notification! My credit card has been billed. I have tried emailing THREE times with all the appropriate information and no response. There have also been three different toll-free numbers. Waiting for someone to answer is absurd. It doesn't happen. While I did enjoy my previous orders, which were many however this recent order is becoming very frustrating trying to get in touch with someone at Bestcanvas.ca
Angie

Ordered from them in early December. The sent me a tracking number which didn't work. Claimed it was shipped but it was not. Now they won't answer my emails. It's been 6 weeks since I ordered. Total scam. Never order from these liars.

Great service and delivery. Quality product. I will order again. I rated as 5 stars, because I was very satisfied with my order but there was some sandy dirty small particles on one of the prints trapped inside between the canvas and wrapping. Fortunately I managed to remove them without leaving any damage to the print. Not a big deal but I thought it worth mentioning so that the quality control could improve for future production.