• BestCanvas.ca

BestCanvas.ca

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Overview

BestCanvas.ca has a rating of 3.6 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery, and second order. BestCanvas.ca ranks 4th among Photo Printing sites.

  • Service
    105
  • Value
    106
  • Shipping
    109
  • Quality
    101
Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
216
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How would you rate BestCanvas.ca?
Top Positive Review

“Quality and quick delivery of product!”

Cindy B.
12/21/23

I have used Best Canvass several times because they do quality work. In the past the shipping time and lack of tracking information was less than ideal. This time it came very quickly and I could track it from US across the border and through Canada to my post office. I am so pleased they have dealt with the shipping glitch. I highly recommend them now!

Top Critical Review

“False guarantees”

Jas K.
12/24/20

Ordered from their website where they guaranteed delivery before Christmas. It's not coming in until after New Years. They won't reply promptly to my messages, and all their target milestones are not hitting their guaranteed dates. I won't be seeing my family after Christmas for some time and if you want to sink your money into something you or your loved ones won't enjoy, this is the place. Think about starting a dispute process through my credit card company. To think I was going to order hundreds of dollars from this site and stopped short. Someone must-have been looking over my shoulder.

Reviews (696)

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customer service (58)
Thumbnail of user juliusv19
Canada
1 review
5 helpful votes
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December 23rd, 2020

Mediocre quality!
I order 3 canvas print from bestcanvas.com and the shipping was great, no complaints in that department, The issue was the quality of the prints: color are splash, no contrast everything was milky missing true color definition. In other words you wouldn't hang this canvases not even in a horse barn for free. Be careful at the discounted price that they offer You'll get what you pay for I do NOT recommend this company at all they are in best case scenario "mediocre "

Thumbnail of user kellyl648
Canada
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

I was very impressed with how quickly I received my product and the quality of the picture was great. However I did not like that the canvas was not centred properly, the lines were crooked which was disappointing. I will try this website again one because perhaps it was just an over sight and two
Because the pricing is extremely reasonable.

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Value
Shipping
Quality
Thumbnail of user jr517
Canada
1 review
1 helpful vote
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April 13th, 2020

I ordered 2 8$ canvases. $16 worth of product. With shipping it came up to $32, so I decided to get them. NOW I'm supposed to pay an extra $20 on import collect. 52$ for 16$ worth of stuff. No thanks. And it hasn't even come in so we'll see if it does.

Thumbnail of user susiev6
Canada
1 review
1 helpful vote
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November 28th, 2018

I was a bit skeptical at first but since the prices were so reasonable - it was worth the risk. I received the package in record time.

I was not expecting the high end quality that I received.
Just wow! They did an amazing job way BEYOND my expectations. Truly - I opened the box and the only thing I could say was "Wow".

I would definitely use your services again and will highly recommend you to my friends.

Thumbnail of user kt196
Canada
1 review
0 helpful votes
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August 10th, 2020

Do NOT get prints from Best Canvas.
I got my print done by them and only ONE side got wrapped around. The other side is black and has a weird red drip on it (pictures attached)

I've been in contact with them and they tried to place the blame on me and refuse to refund me.
I have video proof on how there was no way I could of known about the black side. If I've known this print would be deformed then I wouldn't have wasted my money on this.

DON'T risk getting my prints done here as there are other companys to choose from. Especially when they won't compensate for their own error.

Thumbnail of user kaylab328
Canada
1 review
0 helpful votes
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October 17th, 2021

To start off, customer service is amazing. My package got lost and they sent another with no questions asked. Thank you! The canvas' are very nicely done, well quality. The Mix Blox are printed very nicely however they ate cheap, it can snap very easily thats how cheaply made they are.
The pillows are poor quality also, the picture is faded and the photo print doesn't cover the entire pillow. The mugs are a hit and a miss. The pictures on them are either done right or they are super faded.
Over all, this site would be great just for canvas'. Again, customer service was great!

Thumbnail of user bonniem493
Canada
1 review
0 helpful votes
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August 7th, 2020

Very pleased with my purchase. I ordered photos printed onto pillow cases. The colours are outstanding, vibrant and I could not be happier. Prices are in Canadian dollars, no surprises with extra fees and was delivered quickly.

Thumbnail of user shanlyb
Canada
1 review
0 helpful votes
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December 2nd, 2020

Ordered and was pleased with every part of the experience. From placing the order to tracking it and the final product. Wonderful canvas. High quality prints. Worth every single dime! I will be ordering more for sure.

Thumbnail of user augustinea18
Canada
2 reviews
0 helpful votes
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February 12th, 2021

This is the only site I use to create my photo memories. Quick service that produces a beautiful quality product.
My photo creations come wrapped in plastic and then packaged in strong sturdy cardboard that protect them through the great distance they have to travel so they are in perfect condition when they reach me.
The company is wonderful about communicating from the time they received my order, when they are working on my order and when my order is on its way to me.
I have order a lot from this site and the amount of cost has always been very reasonable for the wonderful and beautiful quality product in the end.
Highly recommended this site.

Thumbnail of user charleneb184
Canada
1 review
0 helpful votes
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November 20th, 2020

I am completely stunned with the quality of these pictures! Especially for the price! I ordered 6 small ones to try it out and will be ordering more soon! They came on the day they were expected and were packaged well. Don't know how hey can do it at that price! Amazing!

Thumbnail of user brucep175
Canada
1 review
3 helpful votes
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March 10th, 2020

We have been purchasing product for two years, as we sell our photographs on canvas.We have had great customer service in the past and now as we have asked for a refund on a twisted frame. No replies to multiple emails. There are lots of competitors. Avoid this company. They don't care

Thumbnail of user lindan1197
Canada
1 review
1 helpful vote
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December 29th, 2021

I don't like to sell my original paintings. I tried this and the quality is amazingThe cost is extremely low to the quality you get. A woman who makes canvas prints in her printing store said there's no way she could make them that good and for that cost. She was very impressed! If you look at the one with 2 people in it warped in plastic' that's the copy from best canvas,
Others one is the original, theres no difference, if it looks any different it's just my lighting,

Tip for consumers:
It’s self-explanatory easy to understand.

Products used:
Canvas prints on wrapped canvas,s

Service
Value
Shipping
Quality
Thumbnail of user hannahm75
Canada
2 reviews
0 helpful votes
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May 6th, 2019

I can't state enough how much I like best canvas. They're affordable and are quite high quality. I bought a canvas print from them a year ago and it turned out awesome. When doing a wall gallery for a bedroom I decided to use them again and all my canvases turned out awesome! I got all the proper sizes and images. Shipping was super super fast and took less than a week. I paid $150 for 14 canvases when if I would of went to a photo store in my city it would of been $300+. I definitely recommend best canvas I've never had any issues with them.

Thumbnail of user torlayse
Canada
1 review
0 helpful votes
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June 13th, 2013

Bestcanvas is very nice site. I recently ordered a 3 panel canvas from them and was thoroughly impressed with the product I received. It came nicely packaged so thankfully there were no damages and the canvases looked amazing. Besides the site itself is very easy to use which is always a plus in my book

Thumbnail of user darryll105
Canada
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

As always one is always hesitant of dealing with a new company for a first order. Their on line website was very friendly to use and great that you can see finish product. The photo I use was shot at low resolution (and special photo which could not be duplicated again) so cropping and enlarging had me questioning what the final product would look like. Yesterday my canvas print arrive and I was EXTREMELY satisfied as the print looked better that the photo on my phone. I now have my new GO TO PLACE for all my printing needs. Keep up the amazing work as it will make you successful company. I'd give them a 10 out if the possible 5 star rating.

Tip for consumers:
This site is user friendly and end results is great product

Products used:
Canvas Print

Thumbnail of user kima554
Canada
1 review
1 helpful vote
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December 15th, 2020

I am really pleased with the canvases I have ordered from bestcanvas.ca. They do an excellent job. The quality of the materials is great and my photos and my paintings they have printed up on canvas are all crisp and clear images with vivid colours, even with their larger canvases. Reasonable prices too. I have ordered from them several times, and I highly recommend this company!

Thumbnail of user billg442
Canada
1 review
0 helpful votes
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October 20th, 2020

Pros. I love their canvas' and unbeatable price.
Cons. Canvas' are packed with nothing in between them. They end up damaged from rubbing together by the time you get them.
Pro. They keep sending you replacements till you... Eventually... Get one of each that arrives in good order.

Thumbnail of user laurenh4
Texas
2 reviews
5 helpful votes
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April 9th, 2013

I ordered three pictures from my wedding and it almost made me cry when I saw how awesome they look on canvas. Really refreshed the memories from wedding day. And there’s no need for framing, because it’s stretched already and ready to hang. So easy and so beautiful.

Thumbnail of user barbaras593
Canada
1 review
0 helpful votes
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November 30th, 2018

I have ordered over 30 canvases in 3 different orders and always been pleasantly surprised and the speed and quality of the prints. I suggest you check with 'HONEY' to find a promo code. They provided great customer service too when my promo code failed to apply. I will definitely recommend them to others!

Thumbnail of user geetikag4
Canada
1 review
1 helpful vote
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August 27th, 2023

Like many have mentioned, this is NOT a Canadian company. The product is shipped from US. It took about 3 weeks for it to be delivered. I guess I am luckier than others who waited for much longer. Product is cheap looking and not worth the money. I stuck them to the wall using the sticking magnets provided by them and they lasted less than an hour before they started dropping.

Service
Value
Shipping
Quality
Thumbnail of user harinderg
Canada
18 reviews
14 helpful votes
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November 25th, 2011

Ordered from Bestcanvas.ca over three weeks ago. The site says dispatch within 48 hours. I began to get concerned a week later when I had not received anything. I emailed them and got an automatic email stating they would get back to me within 2 days, they did not get back to me. I have now called and emailed countless times with no answer to my calls (the mailbox is full) and no replies to my emails. At this time I wish I had checked out this company before ordering. The only thing that makes me feel better is that i only ordered one canvas and was going to order 5. Best left alone for sure. The price is good but they are cowboys for sure. Now off to call my credit card company...

Thumbnail of user davidb3758
Canada
1 review
7 helpful votes
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January 23rd, 2020

This website is employing deceptive measures to make it appear that they are based in Canada. They are actually based in Florida and are using UPS for international shipping. This means upon receipt of your package you WILL be unpleasantly surprised with exorbitant "entry preparation charges" and brokerage fees. No effort was done during the order process to warn the consumer about this.

Thumbnail of user philippm1
Best C. – BestCanvas.ca Rep

Thank you for your honest review. We're sorry about your experience and would like to solve your problem. Please tell us your order number.

Thumbnail of user christiu
Canada
2 reviews
1 helpful vote
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October 28th, 2020

Ordered 2 canvas's from them... one was ok, a bit blurry but ok but the second one had been stapled to the frame crookedly. Emailed Best Canvas and they re-sent me both canvas's again (only asked for the one). This time BOTH canvas's were horribly blurry! Worse then the originals. Finally just asked for my money back... waiting to get confirmation on that. Save your money and go somewhere local or spend a bit more online and get something better,

Thumbnail of user carolynf5
Canada
1 review
1 helpful vote
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July 13th, 2012

Thought this was a Canadian company, as is their domain, not the case. They do not respond to phone calls or emails, and have to date not shipped product when they said they would. Stay far away from these scammers.

Thumbnail of user adamb638
Canada
1 review
4 helpful votes
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January 9th, 2020

Ordered a blanket of my sons first hockey pictures. Sized it so it had his entire body/head. Got the product way a month later which was supposed to be a Christmas present and I assumed I was ordering from within Canada as a. Ca website. They are from the states. Anyways. Top of my sons head was chopped off on the blanket and this writing which is specifically cropped out so have his entire body/head was on the blanket. Blanket is very cheap and thin not worth the money. Complained to them a week ago with no answer yet. DONT ORDER!

Thumbnail of user philippm1
Best C. – BestCanvas.ca Rep

Thank you for your honest review. We're sorry about your experience and would like to solve your problem. Please tell us your order number.

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From the business

Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!

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Thumbnail of user philippm1
Best C.

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