• BestCanvas.ca

BestCanvas.ca

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Overview

BestCanvas.ca has a rating of 3.6 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery, and second order. BestCanvas.ca ranks 4th among Photo Printing sites.

  • Service
    105
  • Value
    106
  • Shipping
    109
  • Quality
    101
Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
216
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How would you rate BestCanvas.ca?
Top Positive Review

“Quality and quick delivery of product!”

Cindy B.
12/21/23

I have used Best Canvass several times because they do quality work. In the past the shipping time and lack of tracking information was less than ideal. This time it came very quickly and I could track it from US across the border and through Canada to my post office. I am so pleased they have dealt with the shipping glitch. I highly recommend them now!

Top Critical Review

“False guarantees”

Jas K.
12/24/20

Ordered from their website where they guaranteed delivery before Christmas. It's not coming in until after New Years. They won't reply promptly to my messages, and all their target milestones are not hitting their guaranteed dates. I won't be seeing my family after Christmas for some time and if you want to sink your money into something you or your loved ones won't enjoy, this is the place. Think about starting a dispute process through my credit card company. To think I was going to order hundreds of dollars from this site and stopped short. Someone must-have been looking over my shoulder.

Reviews (696)

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customer service (58)
Thumbnail of user philippeb19
Canada
1 review
0 helpful votes
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May 7th, 2019

Fast delivery, cheap and great quality. The colours are completely respected and the contrast is great. It makes a great product for a decor.

Thumbnail of user suzannel274
Canada
1 review
0 helpful votes
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April 6th, 2021

Picture received is darker than the actual picture downloaded. That's the only downfall. Other than that pretty good.

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Thumbnail of user jomelynp
Canada
1 review
0 helpful votes
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October 26th, 2020

I am very satisfied with my order. I love it and I will surely order and recommend to all my friends.

Thumbnail of user barbaras690
Canada
2 reviews
2 helpful votes
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June 1st, 2023

Love the results with our favorite photo of our grand daughter. Very happy with the quality of the frame and the photo.

Thumbnail of user katherinek95
Canada
2 reviews
0 helpful votes
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May 7th, 2019

I am always pleased and have exhibited some. And given some away and recommended you to some friends

Thumbnail of user pattid15
Canada
1 review
1 helpful vote
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February 23rd, 2018

Got a 12x16 of my dog. Turned out beautiful, super fast shipping, ordered it Sunday morning got it Friday. Would definitely order again. Thanks

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Thumbnail of user jimw680
Canada
1 review
0 helpful votes
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October 30th, 2020

Ordered a 40 x30 canvas but got a 39.5 x 29.5 finished product. Beware you may not get the exact size print you order!

Thumbnail of user davidm7553
Canada
1 review
0 helpful votes
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June 16th, 2022

The quality canvas prints I got were delivered in a prompt order and were a very good value. I will certainly be ordering more from them.

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Thumbnail of user ericl463
Canada
1 review
0 helpful votes
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April 3rd, 2020

Ordered a framed 8x8 of my wife's family dog that passed away. Photo quality is amazing, frame is good quality and the price was very good.

Thumbnail of user valw63
Canada
2 reviews
0 helpful votes
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March 28th, 2019

I have had several prints made and all are exceptional. Fast delivery is definitely a bonus. Highly recommend...

Thumbnail of user brandyc96
Canada
1 review
0 helpful votes
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November 11th, 2020

I've ordered five canvas pictures so far. I'm delighted with each one and they arrive very quickly once I place an order.

Thumbnail of user trevorm186
Canada
1 review
0 helpful votes
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December 2nd, 2020

My prints I had done turned out amazing, delivery was fast. Definitely will use them again. Great job.

Thumbnail of user lp148
Canada
2 reviews
0 helpful votes
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October 20th, 2020

Exactly matches the photo I sent, arrived within a week of placing order, excellent service, quality workmanship

Thumbnail of user halinab9
Canada
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Well done, very good quality. It was a gift for my children. Efficient and quick delivery. Will order again! Thank you.

Products used:
Photo on canvas

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Quality
Thumbnail of user robertah143
Canada
1 review
0 helpful votes
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October 28th, 2020

100% satisfied, great quality, great prices and arrived in a timely matter. Will definitely be using again and referring my friends.

Thumbnail of user gratianf
Canada
2 reviews
0 helpful votes
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November 4th, 2020

This is my second order and the best deal ever for the quality & service. You have certainly exceeded my expectation.

Thumbnail of user robertv437
Canada
4 reviews
14 helpful votes
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June 21st, 2023
Verified purchase

I recently had a highly disappointing experience with Bestcanvas.ca when I ordered a metal mounted design from their website. The end result was nothing short of a disaster, as the artwork was cut off at the bottom. The incompetence displayed by the company in handling this issue was truly disheartening.

When I reached out to Bestcanvas.ca to address the problem, their response was both infuriating and frustrating. They simply shrugged off their responsibility, claiming that their process was automated and offered no further assistance or resolution. Their lack of empathy and unwillingness to rectify their mistake left me feeling utterly cheated and unheard as a customer.

The fact that Bestcanvas.ca hides behind their so-called automated process as an excuse is completely unacceptable. As a customer, I expect a certain level of quality and craftsmanship, which was clearly lacking in my order. It is evident that the company prioritizes efficiency over customer satisfaction, leaving individuals like myself with flawed products and no recourse for a solution.

The cut-off artwork significantly affected the visual appeal and integrity of the metal mounted design I had anticipated. It was meant to be a centerpiece, but instead, it ended up being a constant reminder of Bestcanvas.ca's incompetence and lack of care for their customers. I invested both my time and money into this purchase, only to be left with a subpar product that I cannot display with pride.

I strongly advise against trusting Bestcanvas.ca with any of your custom printing needs. Their claims of automation and refusal to address issues demonstrate a lack of commitment to customer satisfaction and an absence of quality control. Save yourself the disappointment and frustration and seek out a more reputable and customer-oriented company that values your business.

In conclusion, my experience with Bestcanvas.ca was a complete letdown. The metal mounted design I received was marred by their automated process, resulting in a cut-off artwork at the bottom. Their refusal to take responsibility or offer any form of resolution further accentuates their lack of customer care. I regret choosing Bestcanvas.ca and will not be using their services again in the future.

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Thumbnail of user philippm1
Best C. – BestCanvas.ca Rep

Thank you for your honest review. We're sorry about your experience and would like to solve your problem. Please tell us your order number.

Thumbnail of user cathyi15
Canada
1 review
0 helpful votes
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May 9th, 2019

This.
This is the second time I have used Bestcanvas. My product was perfect both times. I will tell everyone about

Thumbnail of user lorik382
Canada
3 reviews
0 helpful votes
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November 10th, 2020

Great pictures great service. I would recommend this company to anyone who is looking to put there photos into art work.

Thumbnail of user kg196
Canada
1 review
1 helpful vote
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June 25th, 2020

I've tried calling several times and emailing, and still haven't received a response. Missing a third of my Father's Day order.

Thumbnail of user colleenm324
Canada
1 review
0 helpful votes
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December 4th, 2020

I received my order in less than 2 weeks. It is great quality, much better than I expected. Would definitely recommend.

Thumbnail of user jordynneb
Canada
1 review
0 helpful votes
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December 1st, 2020

They came just as expected they look fantastic and shipping was fast. The picture was clear for being on a canvas

Thumbnail of user kathrinam2
Canada
1 review
0 helpful votes
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December 6th, 2020

I have never ordered canvases online Thursday were amazing! They have won me over for life and I recommended them ASAP to a friend of mine!

Thumbnail of user maryl861
Canada
1 review
1 helpful vote
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September 8th, 2019

I have ordered probably close to 10 pics by now and i loved everyone. It is unbelievable how fast they do them and deliver them right to my door

Thumbnail of user crioc
Canada
1 review
0 helpful votes
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November 26th, 2020

Impressed with the quality of the prints for the canvas.
I love it and super fast shipping.
I've ordered twice already and will order more!

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Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!

Company Representative

Thumbnail of user philippm1
Best C.

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