BestCanvas.ca

I placed my order expecting it too arrive on time as I calculated the maximum time that it would arrive in and it still did not arrive on time for my event. It was also impossible to get a hold of anyone over the phone and when I sent an email for them to call me they said they do not make outgoing phone calls. Had I known this I never would have placed the order. It was quite unfortunate.

I ordered a star map in a frame. The star map itself is cut crooked (tried repositioning in the frame but the cut is not in line with the image) and the frame itself has several scratches on it (deep, not light surface). Very disappointed.

I had an experience with Bestcanvas that I will never forget. The canvas arrived well packed but the colors were bleeding, and the picture was looking horrible. I contacted the support team, explained them the situation and within a day I received an email saying that canvas can be replaced without any extra payments.
The process of return and replacement took about 2 weeks, but the new canvas was awesome. The company representative apologized for the incident and did a good job of monitoring progress of the new order. Thank you for resolving the problem with my order with understanding, and I would like to personally thank the company representative for being in touch all the time.

A couple of weeks ago I ordered the large canvas as a present for my mother's 60th birthday. It arrived on time, and I was really happy with the quality of canvas. It is stunning! How is that possible for such a price?! I plan to order many more. Great deal!

Christopher C.,
Toronto

I am 100% happy with the business with best canvas.

I received the product in 1 week. Lowest prices ever!

Good Quality!

I am ordering more.

They are shipping for Florida but I paid no customs charges

Customer service was terrible at dealing with my enquiries. Shipping took over a month and the product is cheap. I ordered a throw pillow. The stitching is ugly and the image on the pillow is yellowish like it's been sitting in the sun for months.

I was extremely impressed with my experience with BestCanvas. I was able to customize my pictures easily as I ordered, and the pictures arrived quickly, each individually bubble wrapped, and the quality was great! If you are thinking of using this service, I'd suggest doing a bunch of pictures at once if you are so inclined - the shipping is a flat rate that does not increase regardless of the number of canvases ordered, so you get a much better deal on shipping if you are ordering all prints at once.

The service made me very happy for both canvases which arrived this week.

I would like to thank the service for answering e-mails wildfire because you girls are awesome.

Also i would thank production stuff for progressing high-quality work. The canvas is outstanding. Thank you!

And i am also thankful to shipping service for safe canvas delivery.

The bestcanvas website is recommended :D

You should post eta on the website. Package arrived quickly but it would have been of help if timelines were estimated as payment was made.

I love the prints! Actually after ordering 1st batch I inmediately ordered a second batch.

B

Their customer service is non existent! Orderd my canvases on Nov. 14th, thinking I would have plenty of time to get them out as gifts and I have still received nothing! Emailed several times with no response! Spent $300 and no response on phone or email! Do not order from here! Complete joke!

Every order I've made (now over $3000 in the last few months and I would imagine a worthy customer) has had errors in it. Packaging is terrible. I keep emailing them about putting smaller canvases on bigger canvases because it stretches the larger canvas. The last order I actually had them cut the packing in the large canvas and put a small canvas inside. I had dirty fingerprints all over a packaged canvas! The photo wasn't aligned properly on 3 of my 30x40's. They often send one canvas in an order to meet their shipping promise' but then a few days later they'll send the rest of the shipment.

I'm losing faith and I can't trust to give this product to my clients. It's not a reliable source when you are always waiting for replacements.

Time to shop for another supplier. I assume I will get the automated message to contact them. I've contacted them lots...

Canvas print is ok. Also, I really liked the attitude from the support team. I was surprised that the customer support here's so easy to reach and so helpful. Maybe I was lucky, but it certainly made my experience so much better..

Shipped November 25th and I have received nothing. Their site stated 3-7 business days. It's now been 12 business days! I'm not holding out hope I will get this order anytime soon. They were gifts for Christmas. Also, not impressed no tracking system. Very convenient thT is not offered. Moreover I have reached out to their customer service and no response. States on website also that all orders before dec 13 will be delivered by Christmas. Highly doubt that promise considering when I ordered mine and still nothing

I was stressed for the shipping, because it took about 2 weeks to receive ordered canvas. I understand, it's the shipping service fault and it keeps customer nervous while waiting.

As for the canvas, it's amazing. The quality is outstanding and the picture colors are awesome. I enjoy it a lot. I recommend Bestcanvas service for it's high quality canvases!

As for the shipping service, please make it a little bit faster:)

Thank you!

I was very unhappy with the fleece Blanket I ordered as a gift for my newborn grandson. First off I didn't see the drop down menu to order the premium plus blanket that was recommended to me until immediately putting in my credit card. Immediately after I tried to contact Bestcanvas.ca to change the order. I couldn't reach them after 4 tries so I sent an email in which I got an automated reply that they would get in touch with me. They never did after sending 3 emails, 6 calls. The order was filled and sent after a month. I was totally displease with service and blanket that had blotches on the picture and picture was not in proportion to blanket - huge - so it was not complimentary. I am going to try again to let them know how unhappy I am with a $53 cdn blanket - total waste of my money.

Don't like the graffiti on the bottom. Would like to have another picture that is suitable to me. When the pictures came I had to pay money so you was not true to your price.if it wasting a Christmas gift I would have scented it back. Not very inpress

I used this site to order a print on canvas for a friend after their mother passed and I was very pleased with the quality and service I received.

The prices are amazing and the order gets shipped pretty quickly.

I am definitely ordering all my canvas prints from this site!

Absolutely beautiful amazing work. Fast delivery. Im just stunned at how you can make such a beautiful canvas from any photo. I ordered 3 and they are just incredibly beautiful. Thank you Best Canvas you rock

I ordered a product from this website in May. They sent me a UPs tracking number which didn't correspond to any package on the UPS site. They then sent another tracking ID in June and this once again doesn't register on the UPS site. They have taken money and not delivered a product and not provided a rational reason. Telephone support doesn't Pick up my call. This is a bad experience.

I ordered a personalized facemask 4 weeks ago for a gift and still haven't received anything. Customer service just sends a generic message and know one answers the phone (i called multiple times)

Not a good company.

Received the masks yesterday and I have to say they are the worst kind. No one should be buying anything related to masks from these folks as they are out to rip you off!
Poor business ethics from all of you.

Ordered this last minute as a Christmas present for a friend and the ordering process, shipping and final product were and are all outstanding. Very happy with the finished product and the lack of stress that went into ordering it :)

Had a photo transferred to canvas and I'm happy with the look and quality. Website was easy to use, received an order confirmation immediately, and a shipping confirmation about 48 hrs later. My disappointment with the overall process is that the order took just over two weeks to receive and the hanging hardware I ordered wasn't included. Plus, I actually thought I was ordering from a website in Canada (www.bestcanvas.ca) but my order shipped from Miami. Also, the website says all orders are shipped via Fedex, but mine was shipped via UPS and was hung up in customs for days. Would prefer to order from within Canada in the future, but certainly nothing wrong with quality and price of my order from Best Canvas.