• BestCanvas.ca

BestCanvas.ca

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Overview

BestCanvas.ca has a rating of 3.6 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery, and second order. BestCanvas.ca ranks 4th among Photo Printing sites.

  • Service
    105
  • Value
    106
  • Shipping
    109
  • Quality
    101
Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
216
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How would you rate BestCanvas.ca?
Top Positive Review

“Quality and quick delivery of product!”

Cindy B.
12/21/23

I have used Best Canvass several times because they do quality work. In the past the shipping time and lack of tracking information was less than ideal. This time it came very quickly and I could track it from US across the border and through Canada to my post office. I am so pleased they have dealt with the shipping glitch. I highly recommend them now!

Top Critical Review

“False guarantees”

Jas K.
12/24/20

Ordered from their website where they guaranteed delivery before Christmas. It's not coming in until after New Years. They won't reply promptly to my messages, and all their target milestones are not hitting their guaranteed dates. I won't be seeing my family after Christmas for some time and if you want to sink your money into something you or your loved ones won't enjoy, this is the place. Think about starting a dispute process through my credit card company. To think I was going to order hundreds of dollars from this site and stopped short. Someone must-have been looking over my shoulder.

Reviews (696)

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customer service (58)
Thumbnail of user pattik97
Canada
1 review
0 helpful votes
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March 11th, 2021
Verified purchase

Fast service. Very happy with how my canvas pictures turned out. Will be ordering again! A crease noted on one canvas but a quick press with and iron and it came out

Products used:
Canvas prints

Service
Value
Shipping
Quality
Thumbnail of user heatherp531
Canada
1 review
0 helpful votes
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October 20th, 2020

I love my canvas pictures, anything I took on my iPhone came out perfectly even at the largest size. I will always use Best Canvas to print all of my memories from now on :)

Thumbnail of user laurieb401
Canada
1 review
0 helpful votes
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October 31st, 2020

I am extremely happy with the pictures and the quality and clarity of them. I will continue to use this service again. Prompt and quick delivery as well

Thumbnail of user wendyh401
Canada
1 review
0 helpful votes
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August 20th, 2020

This was my 2nd time to order and I'm so pleased with the quality of the photo on the canvas! I will for sure order from you again when getting another canvas print, makes an excellent gift.

Thumbnail of user kathrynm381
Canada
2 reviews
0 helpful votes
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November 29th, 2020

My second time ordering fr best canvas and I'm very happy with the results... was delivered to me quickly and it was packaged so it wouldn't get damaged easily. Great gift ideas!

Thumbnail of user neilw150
Canada
1 review
0 helpful votes
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February 20th, 2021

Price was better than CostCo and the quality was fantastic. Came in less than a week. Very impressed. Was able to track it with UPS. Highly recommend them.

Thumbnail of user andreak278
Canada
1 review
0 helpful votes
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December 11th, 2020

I ordered a number of canvases for myself and family and was very pleased with the quality, price and shipping. I would definitely order from this company again.

Thumbnail of user angelaf165
Canada
1 review
0 helpful votes
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July 10th, 2019

I have purchased from best canvas often for years. My entire home is filled with so many. I get to redecorate my house for Christmas, Halloween and Spring/summer!

Thumbnail of user davidc3744
Canada
1 review
0 helpful votes
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October 20th, 2020

I was very impressed with the quality and the speedy service I received. My children were also impressed that they now have a Dad photo for their home.

Tip for consumers:
I had difficulty using a 16x9 photo format. I had to crop a bit.

Products used:
4 Canvas prints and a framed photo.

Service
Value
Shipping
Quality
Thumbnail of user joellej19
Canada
1 review
0 helpful votes
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December 21st, 2020

My order was handled so quickly, staging progress was so informative, and it arrived way faster than I expected. Very pleased with the quality of the prints. Thanks!

Thumbnail of user kimj701
Canada
1 review
0 helpful votes
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October 19th, 2022

OMG. I couldn't be happier with my order. It was everything I hoped for. I'm still crying. My brother's wife will cherish this. Thank you so much. I will be a constant consumer of your work

Products used:
Canvas art

Service
Value
Shipping
Quality
Thumbnail of user tanyaf118
Canada
1 review
0 helpful votes
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July 19th, 2021

I ordered the Night Sky and when it arrived the top of the box was crushed and the frame was broken. I have called and put on hold and wrote the company nothing. This is so sad. I will never order from them again. Poor products and CUSTOMER SERVICE is HORRIBLE!

Thumbnail of user philippm1
Best C. – BestCanvas.ca Rep

Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask you send us your order number.

Thumbnail of user danield41
Canada
1 review
1 helpful vote
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September 21st, 2014

Best quality printing and mounting, but as far as the delivery is concern, my poster was left in the bush by the front door. Just lucky it was not raining that day!

Thumbnail of user elnazm
Canada
1 review
0 helpful votes
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April 6th, 2021

It has a bad blemish among the pictures that I highlighted. The size was 20*30 inches, but with very low quality with the frame, and the frame is totally broken.

Tip for consumers:
They don't support for damage and your problem

Products used:
print Canvas

Service
Value
Shipping
Returns
Quality
Thumbnail of user philippm1
Best C. – BestCanvas.ca Rep

Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask you send us your order number.

Thumbnail of user natashac153
Canada
1 review
0 helpful votes
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November 14th, 2020

This was the best buy I have made online.
Not only are my photos on the wall on canvas... but the quality is fantastic
I have definitely shared with friends.

Thumbnail of user sharone372
Canada
1 review
0 helpful votes
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October 28th, 2020

So happy with the canvas. It is already hanging on the wall. Colors are so bright and clear.
I took the picture near our home and so glad it's on a canvas to be shown

Thumbnail of user donnab3452
Canada
1 review
0 helpful votes
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September 8th, 2023

This company ships from the US and DO NOT pay customs and UPS fees so be aware it will cost you A LOT MORE than you think for prints. I will never order from this company again and suggest other Canadians do likewise- I will search out a legitimate Canadian source for prints. Don't let the.ca fool you!

Products used:
All

Value
Shipping
Quality
Thumbnail of user jodek1
Canada
1 review
0 helpful votes
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February 25th, 2021

I am a photographer, and I have used Best Canvas a few times, I have always had a great experience! Their products are of good quality, and their customer care is fantastic! Highly recommend!

Products used:
Canvas Prints

Service
Value
Shipping
Quality
Thumbnail of user billb1136
Canada
1 review
0 helpful votes
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August 7th, 2020

This is my second order. Very pleased with the print quality and you cannot beat the price. I will definitely purchase more from this company... very happy!

Thumbnail of user dionnef9
Canada
1 review
0 helpful votes
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October 26th, 2020

Website was easy to navigate, the prices are super competitive, and canvases were deliver to Canada quickly and they looked great! I have more on the way.

Thumbnail of user christinas646
Canada
1 review
0 helpful votes
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December 2nd, 2020

Highly recommend. I placed an order and had it sooner then expected! Fast shipping, easy to place order and finish product was great! Will definitely order again.

Thumbnail of user livvg
Canada
1 review
0 helpful votes
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June 25th, 2020

Ordered 3 of the same photo of my son for all the granddads and dad of our new baby, they turned out beautifully and everyone loved them! Came super fast as well which was great!

Thumbnail of user crystalh328
Canada
1 review
0 helpful votes
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November 22nd, 2020

Alway love the quality of canvas and the price. I have quite a few of your beautiful canvases in our home.
Blanket was thin, picture quality on it was real nice.

Thumbnail of user janeb756
Canada
1 review
0 helpful votes
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October 26th, 2020

I have ordered 3 times (multiple canvases) and have never been disappointed! The service and delivery are very quick! The canvases are gorgeous and really well made!

Thumbnail of user sharonl815
Canada
1 review
1 helpful vote
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December 29th, 2020

Still waiting for a product I ordered from October, what a diabolical company, I ordered from a Canadian site but they are based in Miami, they use ups innovations not normal UPS as advertised, which means they pick it up then pass it off to USPS and then Canada Post if you live in Canada.
After 2 weeks after 1st ordering, They initially told me it was UPS fault but it was lies as I rang UPS and they told me they had not received it, then they posted, and that was the end of it
Endless emails asking for a refund, with return emails like, send us a photo of the product cut up with scissors then we will refund you, unbelievable, still nothing received they are awful and lucky if they reply to your emails too:(
Dont waste your time

Tip for consumers:
ahhh dont

Service
Value
Shipping
Returns
Quality

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From the business

Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!

Company Representative

Thumbnail of user philippm1
Best C.

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