• BestCanvas.ca

BestCanvas.ca

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Overview

BestCanvas.ca has a rating of 3.6 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery, and second order. BestCanvas.ca ranks 4th among Photo Printing sites.

  • Service
    105
  • Value
    106
  • Shipping
    109
  • Quality
    101
Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
0
Negative
1
216
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How would you rate BestCanvas.ca?
Top Positive Review

“Quality and quick delivery of product!”

Cindy B.
12/21/23

I have used Best Canvass several times because they do quality work. In the past the shipping time and lack of tracking information was less than ideal. This time it came very quickly and I could track it from US across the border and through Canada to my post office. I am so pleased they have dealt with the shipping glitch. I highly recommend them now!

Top Critical Review

“False guarantees”

Jas K.
12/24/20

Ordered from their website where they guaranteed delivery before Christmas. It's not coming in until after New Years. They won't reply promptly to my messages, and all their target milestones are not hitting their guaranteed dates. I won't be seeing my family after Christmas for some time and if you want to sink your money into something you or your loved ones won't enjoy, this is the place. Think about starting a dispute process through my credit card company. To think I was going to order hundreds of dollars from this site and stopped short. Someone must-have been looking over my shoulder.

Reviews (696)

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customer service (58)
Thumbnail of user timj265
Canada
1 review
0 helpful votes
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November 27th, 2020

I have ordered a number of items. Fast service, great prices and great quality. I keep telling my friends about it.

Thumbnail of user stefaniet21
Canada
1 review
0 helpful votes
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October 20th, 2020

I ordered four canvas prints and they arrived in record time! They look beautiful! Will definitely be ordering from beatcanvas.ca again!

Thumbnail of user mfitrizain
Canada
1 review
0 helpful votes
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October 26th, 2023

Prints are great. Colours really stand out. Delivered within a week in a box, received in good condition.

Thumbnail of user daniellep341
Canada
1 review
0 helpful votes
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March 11th, 2021

Very nice canvas of my fur baby. Highly recommend Best Canvas. The only downside is delivery fees are almost as costly than the canvas itself...

Tip for consumers:
Shipped from Germany

Products used:
Canvas

Service
Value
Shipping
Quality
Thumbnail of user carolm1063
Canada
1 review
0 helpful votes
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June 25th, 2020

Great quality - extremely easy to order and upload your picture-canvas was delivered in timely matter-love love love my picture

Thumbnail of user cd375
Canada
2 reviews
0 helpful votes
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December 20th, 2020

My canvas is perfect! I ordered a 16x12 and the Picture was very clear. Reasonable price and quick delivery.

Thumbnail of user sandys3
Florida
11 reviews
30 helpful votes
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January 11th, 2018

I should have known better after recently receiving a canvas that had a white border that slightly overlapped onto the main body of the photo - pretty shoddy work. However, I recently decided to order an aluminum print of them (not inexpensive at over $50). It arrived this morning and the first thing I noticed was that the mounting hardware that I ordered separately for $6 and was clearly shown on the invoice was left out of the box. Understand, you do not receive prints from them ready for wall mounting. You must either furnish your own mounting hardware or pay them for theirs. A total pain to say the least.

If that was the worst part, it would not be so bad in that they would be able to ship me the missing, paid for hardware. The surface of the print had bubbles of various sizes and not surprisingly (they furnish no padding for the photo as part of the packing material - simply cover it with a membraneous piece of foam and put it in the un-protected box), the upper right edge of the metallic photo was irreparably bent.

You need to be a detective to track down their alleged customer service. They requested that I send them photographic evidence of the damage which I did, but I am having a difficult time confirming receipt of said evidence. Avoid these derelicts like the plague! There are too many good photo processors out there and as the old saying goes, "You get what you pay for." Of course the exception to that was my aluminum print which again was expensive and is obviously something above their production heads!

Added 1/18/18 The company did in fact issue a credit for the merchandise. Their first offer was to reprint the photo, but based on my very negative experience with their quality control, I declined. Having said that, it changes nothing about the review other than the fact I was finally able to make contact with them.

Thumbnail of user philippm1
Best C. – BestCanvas.ca Rep

Dear Sandy,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@bestcanvas.ca. Our experts will immediately take care of your request. We're looking forward for your reply, your Bestcanvas-Team

Thumbnail of user jacquesmichels
Canada
1 review
0 helpful votes
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October 31st, 2023

This was my first time with this compagnie, fast delivery and the quality of the product exceeded my expectations

Good job good

Products used:
Canvas with frame

Service
Value
Shipping
Quality
Thumbnail of user annap600
Canada
1 review
0 helpful votes
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November 18th, 2020

First time using BestCanvas -- would highly recommend! Thank you for such a seamless experience! Definitely won't be my last time ordering from you.

Thumbnail of user pennyp60
Canada
1 review
0 helpful votes
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October 27th, 2019

These canvas' are beautiful and professional! I recommend this company to many of my clients!
They are a stunning piece to any decor!

Thumbnail of user sherylb208
Canada
1 review
2 helpful votes
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December 25th, 2021

I payed a large shipping fee to have the item I preferred arrive in time for Xmas. I didn't come. This isn't even a Canadian company! Don't buy!

Service
Value
Shipping
Thumbnail of user philippm1
Best C. – BestCanvas.ca Rep

Thank you for your honest review. We're sorry about your experience and would like to solve your problem. Please tell us your order number.

Thumbnail of user jamiec711
Canada
1 review
0 helpful votes
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November 27th, 2020

My wife was so impressed with the photo's you printed, I ordered (4) photo's and they all came out perfect. We couldn't be happier.

Thank You

Thumbnail of user mariefrances1
Canada
1 review
0 helpful votes
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December 4th, 2020

It was perfect! I could not believe i had such a professional work for the price i paid! I will definitely order there again!

Thumbnail of user georgeg1688
Canada
1 review
0 helpful votes
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November 14th, 2023

I have used BestCanvas many times now and have always been happy with the product. I will continue to use them in the future also.

Service
Value
Shipping
Quality
Thumbnail of user amandal924
Canada
1 review
0 helpful votes
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February 5th, 2021

Love seeing my framed family photos additionally the quality of the large acrylic picture is amazing!

Service
Value
Shipping
Quality
Thumbnail of user carolyna177
Canada
1 review
0 helpful votes
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September 22nd, 2020

The picture came out great. The colours were bright and super fast delivery. Would highly recommend!

Thumbnail of user barbc105
Canada
2 reviews
0 helpful votes
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January 22nd, 2021

Fast service, easy website and exactly as I expected. Will use this service again; highly recommend.

Thumbnail of user vickyh135
Canada
1 review
0 helpful votes
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December 11th, 2020

Received our picture and it is beautiful. Crisp colors, beautifully framed and fast shipment. Highly recommend!

Thumbnail of user terrym1243
Idaho
1 review
0 helpful votes
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June 13th, 2022

Only issue was the time it took for the picture to get into Canada, nothin gyou can do about that.
Very satisfied with the product,.

Thumbnail of user colinw145
Canada
1 review
0 helpful votes
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April 28th, 2021

I made the switch and glad I am now a loyal customer, great work on all my canvas that I order for my customers. The color and the quality is awesome

Service
Value
Shipping
Quality
Thumbnail of user jamiem621
Canada
1 review
0 helpful votes
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April 20th, 2021

I love it, I'll most definitely be ordering more. It's just the box was messed up when I received my order just glad my canvas wasn't ruined.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sharab9
Canada
1 review
1 helpful vote
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April 13th, 2021

I received my order today and I am beyond impressed with the quality. And you can't beat the price. I will be ordering more soon.

Products used:
Three canvases

Service
Value
Shipping
Quality
Thumbnail of user fatimal52
Canada
1 review
0 helpful votes
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May 21st, 2023

Both the acrylic and canvas are gorgeous. Can't wait to give them to my daughter and her husband on their first anniversary.

Thumbnail of user jonf213
Canada
1 review
0 helpful votes
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December 23rd, 2020

Received a canvas with a large scratch, clearly not inspected before packaging. Disappointed with my order.

Thumbnail of user pierretteb
Canada
1 review
0 helpful votes
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December 13th, 2020

Great product and fast service! Completely satisfied and would recommend them 100%. The quality is great.

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From the business

Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!

Company Representative

Thumbnail of user philippm1
Best C.

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