Overview
Best Of Signs has a rating of 4.3 stars from 586 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Best Of Signs most frequently mention customer service, great quality and design team. Best Of Signs ranks 2nd among Banners sites.
Instant Feedback
High-quality materials, competitive pricing, and reliable shipping. Customer service is top-notch, always ready to assist with custom needs. Perfect for professionals seeking durable and versatile products for all types of signage projects
Best of Signs did everything right, Fedex did not.
The package arrived beat up and bent, almost damaging the product inside.
Hey Eddie! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. Since you received the package damaged, we request you to raise a ticket from your BestofSigns account and share the images for the same. Please be assured; we will look into it promptly.
Easy to use website with instant pricing. Uploading artwork is easy. They double check the art without art fees. Just good to work with.
Hey Robert! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Process took way too long. Excessive emails. Confusing and duplicate emails about same issue. Confusion around art approval. Sign is great, but the process of getting it took way too long, required far too many emails, emails were not specific and often confusing. Energy dealing with all the emails was excessive and far outweighed the value of the banner.
Hi Harold! Thank you for your honest feedback. While we’re thrilled to hear you’re happy with the final sign, we deeply regret that the process was not as smooth as it should have been. We apologize for the excessive and confusing emails, as well as the delays during the art approval process. Your feedback is valuable, and we are committed to simplifying our communication process and improving clarity to ensure a more seamless experience in the future. If you have any additional concerns, we’re here to help.
The "designers" greatly delayed the production of my order by setting my order to the side while they awaited my "approval" of their design changes—even though I SPECIFICALLY rejected having "design review."
I called customer service on Mar 21st, asking where my order was and was informed of this delay. The customer service rep, "Paula Smith" reclassified my order was "approved" and assured me my order would fo into production and ship, and that I would receive my order by Mar 27th. My order THEN went back into design review and was delayed for two more days. I sent a nasty email to Best of Signs telling them to stop the delays and produce my products and ship them. Today is March 29th, and I still haven't received my products, which I MUST HAVE by April 3rd. It won't happen. I will return all of these products for a full refund whenever they finally show up.
WORST. COMPANY. EVER.
Also, Best Of Signs are in India, and their customer service reps are promising order delivery in a very unrealistic timeframe (like promising me my order will be delivered from India to the US in 6 days when it hasn't even been created yet), which then ONLY causes customer dissatisfaction.
Hey Brittany! We appreciate you taking the time to share your experience. We're sorry to hear about the issue with the edit button and will certainly pass this along to our team for review. Your suggestion for more clipart options is also valuable, and we’ll consider it as we continue to improve our customization features. Thank you for your feedback—we truly appreciate it and are always looking for ways to enhance our site for a better user experience. If you need any assistance, please don’t hesitate to reach out!
I had a little problem with an order and they went above and beyond to resolve my issue. Always a pleasure. What Quality Service is all about. A+++
Hey Joshua! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
After years of using your services I received a low-quality product and requested a refund which was ignored.
Hi Landy, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Best of signs has been a great source for our sponsorship banners. Great quality, value, and timeframe!
Hey Dan! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hi, when I was designing my banner, I had selected to make a custom one on your site. I got it all designed and it looked great - but then I realized that I had selected the wrong material. I wanted it to be mesh rather than canvas. I saved my design and selected a mesh banner instead. I then hoped to just click on my saved designs and upload the saved design to the mesh banner - only it wouldn't let me. The design I had saved was forever locked onto the canvas banner and I couldn't change it.
In the future, it would be fantastic if you could make it so any design I save could be applied to any kind of banner with one click.
I ended up having to go to the mesh banner, and redesign all of my artwork a second time. This was very time consuming and frustrating.
Hopefully that makes sense.
Thanks!
Hey! We apologize for any inconvenience this may have caused. We've made every effort to simplify the process and offer the best features to our customers. However, we recognize that there is always room for improvement. Your feedback is valuable to us, and we will definitely take it into account to enhance the customer experience. If you have any other concerns, please don't hesitate to reach out to us.
Lets see how the product comes out. It was very user friendly.
Hey Connie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!