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Best Of Signs Reviews Summary

The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.

This summary is generated by AI, based on text from customer reviews

quality
966
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11,314 reviews

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Ohio
1 review
0 helpful votes
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Dissatisfied
December 1, 2025
Updated review

I ordered 2 custom blow up men to say "Go Skins". I received credit card bill being charged before I ever approved the proof. Then told I owed more. Then after finally settling dispute I only received one of the two I ordered. Deeply upset

Date of experience: November 21, 2025
Veeni M. — Best Of Signs Rep
3 weeks ago

Hi Carol, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


Dissatisfied
December 1, 2025
Previous review

I ordered 2 custom blow up men to say "Go Skins". I received credit card bill being charged before I ever approved the proof. Then told I owed more. Then after finally settling dispute I only received one of the two I ordered. Deeply upset

Date of experience: November 21, 2025
Georgia
1 review
0 helpful votes
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Poor customer service
November 26, 2025
Updated review

Wanted more n more money and order was clear and after paying for a second time order still didnt get processed after numerous emails stating otherwise. Poor customer service

Date of experience: November 16, 2025
Veeni M. — Best Of Signs Rep
4 weeks ago

Hello Cortney, we are sorry for the inconvenience caused to you. We always aim to provide efficient service to every customer, and it is very unfortunate that you faced this issue. We will surely consider your feedback to help improve the customer experience.


HELP WITH ONLINE CHAT AND PHONE REPS IS AWEFUL
November 6, 2025
Previous review

HELP WITH ONLINE CHAT AND PHONE REPS IS AWEFUL. WEBSITE IS NOT USER FRIENDLY AND HAVING TO PAY BEFORE YOU ARE CERTAIN THE JOB CAN BE DONE THE WAY YOU NEED IS DISTASTEFUL

Date of experience: October 27, 2025
Wisconsin
1 review
0 helpful votes
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Banner for Kitchen
November 19, 2025
Updated review

The banner is great and I am very happy with it. I do not like the sticky squares that were put on it, along with holes running through them. I need something more like velcro so I can stick it onto the side of my fridge which is black. Will buy velcro myself.

Date of experience: November 9, 2025
Veeni M. — Best Of Signs Rep
1 month ago

Hi Caren, Thank you for sharing your feedback. We’re glad to know you’re happy with the banner. Regarding the mounting option, we noticed that adhesive tabs were selected while placing the order, which is why your banner was delivered with that setup. We appreciate your suggestion about using Velcro and will share this feedback with our team for future consideration. We hope to serve you again with an even better experience.


Easy to use
October 26, 2025
Previous review

Easy to use.

Date of experience: October 16, 2025
Georgia
1 review
0 helpful votes
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Terrible customer support
November 18, 2025
Updated review

With best of signs, you're told what they won't do for the customer and no courtesy is shown even if the issue is their fault... you're just out of luck with them

Date of experience: November 8, 2025
Veeni M. — Best Of Signs Rep
1 month ago

Hi Dee, We’re sorry to hear about your experience and truly regret that the interaction left you disappointed. We’ve reviewed the chat conversation and will be sharing feedback with the concerned team to ensure better communication moving forward. While certain policies must be followed as part of our company process, courtesy and clear communication should never be compromised, and we apologize if that was not reflected in your case. Thank you for taking the time to share your feedback as it helps us improve and serve our customers better in the future.


Ordering was fairly easy
October 29, 2025
Previous review

Ordering was fairly easy

Date of experience: October 19, 2025
California
1 review
0 helpful votes
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Custom banner - Picture
November 17, 2025

They did a great job making exactly what we wanted. It arrived earlier that they originally projected as well. Excellent company to deal with.

Date of experience: November 7, 2025
Veeni M. — Best Of Signs Rep
1 month ago

Hey Theodore! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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If I could I'd give 1 star
November 15, 2025

The support I got was all over the map.
One email just flat out blamed me.
Next offered to look into matter and promised
To help. Final support offered to place order
For magnets for a really high price if I count
Price already paid.
Now I am placing an order with "Yard signs plus"
And am hopping for better experience!

Date of experience: November 5, 2025
Veeni M. — Best Of Signs Rep
1 month ago

Hi Penny, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

California
1 review
0 helpful votes
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Back to back win!
November 15, 2025
Updated review

I used Best of Signs for a signing upgrade for our church. We ordered vinyl signs, light pole signs, fabric banners and custom tablecloths. Each product was well produced and look great!

Date of experience: November 5, 2025
Veeni M. — Best Of Signs Rep
1 month ago

Hey Jean! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Best of signs is always great!
August 28, 2025
Previous review

Best of signs is always great!

Date of experience: August 18, 2025
California
1 review
0 helpful votes
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Terrible customer service
November 13, 2025

There was an issue with my magnets and they didn't contact me for changes- and then blew past the expedited arrival date and still didn't contact me

Date of experience: November 3, 2025
Veeni M. — Best Of Signs Rep
1 month ago

Hi Elana, We sincerely apologize for the inconvenience caused. We understand how important timely communication and delivery are, especially for expedited orders. This is certainly not the experience we strive to provide.

Please be assured that we are reviewing this matter with our concerned teams to ensure it doesn’t happen again. We truly value your feedback, as it helps us improve our processes and service quality.

California
1 review
0 helpful votes
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Just Meh!
November 9, 2025

The bubble free is not bubble free I've used to before and it came out fine this time since the decal was damaged during shipping it was stretched out on the bottom so when we try to adhere to the window it did not want to form correctly we hit it with his heat gun try to shrink it back down did the best we could but there's so many bubbles in it it's just terrible. If you can use the perforated ones they're fine just don't stretch them out when you're putting them on or you'll have troubles.

Date of experience: October 30, 2025
Veeni M. — Best Of Signs Rep
1 month ago

Hello Paul, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Wisconsin
1 review
0 helpful votes
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12x18 Car Magnet Signs are Awesome!
November 9, 2025

I first ordered vinyl decals from these guys and came back to order two 12x18 car magnet signs and they're awesome. Great quality and the magnets hold up great whether you're on the highway or a local city street!

Date of experience: October 30, 2025
Veeni M. — Best Of Signs Rep
2 months ago

Hey Sean! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Montana
1 review
0 helpful votes
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Good economical choice
November 9, 2025

I was looking for an inexpensive banner for a volunteer construction project. I did a small custom banner (9"x 4'). I'm pleased with the results and feel that the quality is good enough to use it on many projects to come.

Date of experience: October 30, 2025
Veeni M. — Best Of Signs Rep
2 months ago

Hey Lauren! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Since stumbling upon you some years ago, I've not found another company that is more engaging, with quality products at an affordable price. My clients are always over the moon with the final products. WE MAKE A GREAT TEAM!

Date of experience: October 28, 2025
Veeni M. — Best Of Signs Rep
2 months ago

Hey Andi! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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I had ordered a table runner in 2023 and, after I used it a few times, it got lost. I needed to order the exact same item again but I no longer had access to the artwork, so I called customer service to see if Best of Signs would be able to print using the existing artwork on file. The rep assured me that it would be possible and walked me through the ordering process, and I received a confirmation about my order. I never received the item, and it was Wednesday and I needed it for Friday, so I tried to cancel the order. Best of Signs really did not want me to cancel the order, so they went through quite a bit of extra work to communicate with the production team to make sure they had the artwork, update my delivery address, and stay in communication with me about the item. So I ultimately received what I ordered on time and was pleased. Overall positive outcome, but was somewhat inconvenienced by the initial error.

Date of experience: October 15, 2025
Veeni M. — Best Of Signs Rep
2 months ago

Hi Katherine, Thank you for your feedback. We’re sorry for the initial mix-up with your table runner order and the inconvenience it caused. We truly appreciate your patience while our team worked on the order. Your acknowledgment of their extra effort means a lot, and your feedback will be shared with the team to help us improve and avoid such errors in the future. We’re pleased that you were ultimately happy with the outcome, and we hope to serve you again under smoother circumstances.

Massachusetts
1 review
0 helpful votes
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Great Service
November 1, 2025

Best of Signs provided great service and helped me recreate my design when I was not able to provide an appropriate image file for them. They also created the design, printed and shipped the products very quickly!

Date of experience: October 22, 2025
Veeni M. — Best Of Signs Rep
2 months ago

Hey Levent! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Kansas
1 review
0 helpful votes
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No Product Received
November 1, 2025

My order date was on Oct 1st, they shipped on Oct 5th with an estimated delivery date of Oct 15th. As of today, Oct 22nd, I still have not received my purchase! Apparently, the package is waiting on international clearance which I was not aware of. I reached out to Best of Signs customer service on Oct 17th & 20th and haven't received any reply.

Date of experience: October 22, 2025
Veeni M. — Best Of Signs Rep
2 months ago

Hello Susan, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Florida
1 review
0 helpful votes
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Too many cooks- Spoil the Pie!
October 31, 2025
Updated review

It would be great to have the App explain and take one through the steps on how to order, upload and call a designer. From Sept 28 to Oct 8, I had to go through endless emails and I didn't know how I was going to get the Signs!
I did call customer service and they referred me to chats. And chats referred me to call customer service too..

Date of experience: September 14, 2025
Veeni M. — Best Of Signs Rep
2 months ago

Hi Pilar, We sincerely appreciate your feedback and understand how important a smooth ordering experience is. You can always connect with our support team, who will be happy to provide step-by-step assistance with placing your order. Once your order is placed, you can also work directly with our design team. For more complex requirements, we recommend using our Hire A Designer service to ensure your project is handled efficiently.

Your input is valuable, and we will continue looking for ways to make the ordering and design process even more intuitive.


Very Professional
October 10, 2025
Previous review

Very Professional

Date of experience: September 30, 2025
Iowa
3 reviews
20 helpful votes
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Very nice signs
October 30, 2025

This was a horrible situation we found ourselves in having to plan a celebration of life for our 31 year old son. But these signs came out beautiful.

Date of experience: October 20, 2025
Veeni M. — Best Of Signs Rep
2 months ago

Hey Tina! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Product not received
October 29, 2025

Ordered 2 different products. Received email requesting Vector format graphics. Emailed graphics. Received response that graphics were received and will be forwarded. Checked on order status and chat said that graphics still need approved. Now delivery 2+ weeks more

Date of experience: October 19, 2025
Veeni M. — Best Of Signs Rep
2 months ago

Hi Timothy, Thank you for your feedback, and we sincerely apologize for the delay. We did receive your graphics, but we required a confirmation proof from you to proceed. After sending the proof, we followed up with a call, and since we didn’t receive a response, your order was placed on hold. We truly value your patience and your feedback, as it helps us improve our processes. We are ready to move forward as we have received the confirmation and look forward to providing you with a smooth and timely delivery.

New York
1 review
0 helpful votes
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Nice company
October 27, 2025

The team working to make adjustments got back to me in a timely fashion and were able to make the necessary changes so that it looked nice. The product was then delivered in a reasonable amount of time.

Date of experience: October 17, 2025
Veeni M. — Best Of Signs Rep
2 months ago

Hey Ana! We are delighted to hear that you are pleased with our product, service and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
1 review
0 helpful votes
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BEWARE of this company
October 27, 2025
Updated review

I placed an order for custom vinyl signage with high expectations of receiving a product suitable for professional display. Unfortunately, what arrived fell well below acceptable standards. The vinyl material allowed the color of the trailer to bleed through, which I was concerned about and chatted with Customer Service which I was told "would look great" but the color accuracy was inconsistent. The final product did not reflect the quality advertised or what was discussed prior to purchase. When I reached out to customer service for assistance, I was met with slow responses and little to no willingness to resolve the issue. Instead of offering a meaningful solution or acknowledging the quality concerns, the replies felt dismissive and shifted responsibility back to me. As a business owner, I value professionalism and accountability — qualities that were notably absent throughout this experience. I had hoped for a collaborative resolution, but after multiple follow-ups with no progress, except to say that it was signed off on. I have to conclude that this company does not stand behind its workmanship, including their employees saying anything for the sale. Summary: The product quality was substandard, and customer service failed to take ownership or provide an appropriate remedy. I would not recommend this vendor for professional signage projects.

Date of experience: October 16, 2025
Veeni M. — Best Of Signs Rep
2 months ago

Hi Lloyd, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


Pauli was EXTREMELY helpful
October 19, 2025
Previous review

Pauli was EXTREMELY helpful

Date of experience: October 9, 2025