• BestTaxFiler

BestTaxFiler

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Overview

BestTaxFiler has a rating of 2.4 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. BestTaxFiler ranks 9th among Tax Preparation sites.

  • Service
    15
  • Value
    15
  • Shipping
    6
  • Returns
    5
  • Quality
    12
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
3
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How would you rate BestTaxFiler?
Top Positive Review

“Great service”

Santhosh R.
2/8/24

"Excellent service! The tax filing process was smooth, accurate, and hassle-free. Their attention to detail ensured I received all eligible deductions and credits, maximizing my refund. Highly recommend their expertise and professionalism!"

Top Critical Review

“Identify theft and fraud reportes after filling tax with them”

Ketuki k.
11/14/23

1. Very risky firm 2. Ask to send my IRS form to Hyderabad, India. Breach of personal information 3. Got a fraud filling report from the year I filed with them. 4. Got another fraud this year 5. NEVER file TAX with them

Reviews (44)

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tax returns (3)
Thumbnail of user santhoshchintu29
India
1 review
1 helpful vote
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February 8th, 2024

"Excellent service! The tax filing process was smooth, accurate, and hassle-free. Their attention to detail ensured I received all eligible deductions and credits, maximizing my refund. Highly recommend their expertise and professionalism!"

Thumbnail of user officiallysravani
India
1 review
3 helpful votes
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August 10th, 2023

Been filing with best tax filer from two years. It was easy and quick to get your questions answered, they helped me to file multiple states as well. And they provide referral bonus every year as I referred most of my friends and cousins.

Products used:
Helped in Filing federal and state taxes

Service
Value
Thumbnail of user ketukik
Massachusetts
1 review
1 helpful vote
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November 14th, 2023

1. Very risky firm
2. Ask to send my IRS form to Hyderabad, India. Breach of personal information
3. Got a fraud filling report from the year I filed with them.
4. Got another fraud this year
5. NEVER file TAX with them

Service
Value
Quality
Thumbnail of user muralik31
Georgia
1 review
1 helpful vote
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April 7th, 2022

BestTaxFiler service is not up to expectation. The response provided are so bad. Never think in customer perspective and different number of people will approach you instead of one person. Also had argument with one of supervisor over discounts. They should train there employees to provide better service.

Service
Value
Quality
Thumbnail of user sujais
Florida
1 review
2 helpful votes
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April 8th, 2021

Have worked with them for 3 years now and I found them to be very good and open minded in having a discussion with you on any questions you may have regarding your tax situation and your returns. Manoj is especially good at patiently listening to all your questions and getting them clarified with appropriate details. Very easy to work with people like these and the turnaround in getting your taxes filed has also been very reasonable. Would recommend

Thumbnail of user sanjeetk3
North Carolina
1 review
2 helpful votes
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March 15th, 2021
Verified purchase

I have filled my tax return through them since last two consecutive time and guess what I'm stuck with my both both year return. And wait, best part is yet to come. If you e-file got stuck at any point (no matter whose mistake it is), then it's you who has call the panful IRS support team and what they will do is that simply calling you to convenience you that they can't do anything. I feel lot of agony and no idea how to express. So don't get stuck with these guys

Thumbnail of user mashoorg
Missouri
1 review
4 helpful votes
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January 3rd, 2017

I did not know about this company at all, until I got a sales call. I told the rep. That I would check and use it if I like. I received 3 more calls next 3 days with sales pitch to save $10. Please be mindful about personal and financial information that you are sharing. Reputed companies have liability insurance and highest data security standards. Small companies cannot afford to have that.

Thumbnail of user sonamr2
India
1 review
10 helpful votes
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February 14th, 2019

They don't know anything about US laws. They will claim false deductions to increase your refund amount. If you will file Tax returns with this company, You will definitely receive notices from IRS. I filed and received notice from IRS and end up paying $4279. Please beware.

Thumbnail of user sahilg25
Delaware
1 review
0 helpful votes
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December 20th, 2021

These guys do not know anything. The only thing they know is to keep calling and following up till you pay. They do not know how to handle basic stuff. Answers to every question are vague and end with "pay now we will figure it out later". Obviously, nothing gets figured out ever.

Service
Value
Thumbnail of user vishala12
Missouri
1 review
3 helpful votes
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March 24th, 2021

Posting this on genuine experience. I have been filing my taxes with Best tax filer from past 3 years. Customer satisfaction is there high priority. Quick! Easy portal! Attentive staff are there key points!

Based upon my own experience. I had few concerns with revenue department for unnecessary charges made on my account, Jammer. M (*******@besttaxfiler.com Desk No: *******757) has been top of the notch to speak to concerned revenue department and resolve it.

I would definitely go through my next couple of years tax filing with them. Hope this review gives some insight about how best these people are. Great Job guys!

Service
Value
Shipping
Returns
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Thumbnail of user lionk4
California
1 review
8 helpful votes
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March 12th, 2017

It is a big Fraud company. A Stupid Indian named Suresh (some times with different names) with phone numbers *******777, *******666 calls you all the time and they try to take information needed to do fraud. No information entered in the website is private.

I am complaining to Cops may be in near future if they call me again.

Best Tax Filer review

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Value
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Thumbnail of user rahman1212331
India
1 review
3 helpful votes
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May 4th, 2023

Using best tax filer services for last 3 years and they are providing services on time. Attentive staff with expertise in individual and business tax filing. Most important knowledgeable staff will do work within given time.

Service
Value
Quality
Thumbnail of user varunpulugam
India
1 review
4 helpful votes
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July 4th, 2023

I filed my Tax Return with the local Tax consultancy and I received a notice from the Federal for the 2020 year. My consultant was not responded when I tried to reach them multiple times. One of my friends suggested to reach out to Best Tax Filer to resolve the notice. The Team where very proactive and resolved in 2 days. Impressed by the service.

Thumbnail of user devenderr
India
1 review
3 helpful votes
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April 19th, 2020

Thank you Beattaxfiler team. You guys have really removed some of the headaches which I had for tax filling and provided proper guidance.
I have no complaints with the firm anymore. I will refer the company to my friends.

Thumbnail of user amendab
India
1 review
20 helpful votes
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February 25th, 2015

I sincerely want to take this time to thank you for an efficient tax practitioner, promptness and friendly staff. I received an excellent service from one of your employee Raghunath. He saved my time allot by rendering quick responses to my mails and he did my tax returns very quickly.

Thumbnail of user mangaiahk
Hawaii
1 review
2 helpful votes
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April 21st, 2017

Chetan guided for all tax returns and related queries and resolved on time. I recommended my friends and they were happy with the service provided. However the prices are bit high compare with other tax filers. If you reduce the prices will help your company grow well. Thank you

Thumbnail of user chidvilasa
India
1 review
3 helpful votes
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March 30th, 2023

It has been 4 years since I am filling my taxes with Best Tax Filer. The team is always very supportive and knowledgeable. They helped in filling out my tax returns, and also they resolved my Tax notice which I filed with other filers. I like their follow-up till filling.

Service
Value
Thumbnail of user surajn8
Texas
1 review
0 helpful votes
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April 30th, 2021

They will keep calling you many times a day to get your interest and once they get the money from you for tax filing, they will simply disappear and not do the next steps as promised. Highly recommend to stay away from these tax filers.

Service
Returns
Thumbnail of user amits14
India
1 review
45 helpful votes
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March 24th, 2014

I had the most harrowing experience when I filed my taxes wrong and just couldn’t point out the mistake. That is when services of Best Tax Filer came to my aide and helped me sort my taxes. The mistake was glaringly simple but hard to point. However, the experts at BTF were not only quick to correct that mistake but also helped me in getting a refund on the amended returns. I was relieved and happy at the same time! Thank You BTF, your services were very helpful and you just found a loyal customer in me. Keep up the good work!

Thumbnail of user sindud
India
1 review
2 helpful votes
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September 19th, 2019

They will give very good advice and also help how to reduce taxes as I'm being filing with them from past 8 years and I felt very happy with there services.

Thumbnail of user nitesha1
India
1 review
3 helpful votes
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December 13th, 2018

Its been 6 years filing my US tax return, since 3 years using Besttaxfiler really happy with there service... suggested me not to claim expenses which were not allowed by IRS. Keep it up team.

Thumbnail of user gurmeetsoniya10
India
1 review
3 helpful votes
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May 30th, 2023

I have been filing thru Best Tax Filer for past 7 years.Good understanding of Tax Filing for Indian Employees working in US.
I appreciate the Consistent support provided by Employees,who is connected actively and Responding to my queries,
Customer satisfaction is the primary Motive of this company.

Service
Value
Quality
Thumbnail of user p.4ramu
India
1 review
1 helpful vote
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August 16th, 2023

I used to file my tax return with Best Tax Filer in past years, but coming to this year they showed less Returns than expected, so I filed my tax returns with another company with more Refund, Best Tax Team advised me multiple times not to report those losses, but I filed with others.

Now I got a notice from IRS saying I claimed Losses in 1040 TAX RETURN LINE 8, (Indian House expenses as losses)which we were not supposed to report. The department asked back to pay an extra refund with interest and penalty. So I tried contacting the company to resolve my notice but no response from their end. Then I contacted Best Tax filer again and they helped me with Notice and paying back with interest and penalties.

So here I sincerely suggest you not get attracted to more returns easily or else you will face a situation like mine where you need to pay back more.

Thumbnail of user pankajt3
India
1 review
18 helpful votes
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March 4th, 2015

Best tax filer completely ignores the non-value added activities. Your service was so much value adding. Keep it up.

Thumbnail of user santhoshu
Texas
1 review
1 helpful vote
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March 23rd, 2022

Been filing taxes with BTF since 5 yrs and was never great feeling until I have just a Federal W2 for which they charge basic which is expensive, no other services will be proved as claimed basically nothing free as claimed. Literally nothing. Very expensive for amendments, not proper information will be proved on what they are charging for. Worst thing is they start following up so badly for first day of the year annoying you with multiple calls in single day and when you reach out for any information or assistance the response will be so unprofessional. Recommend not to file with these guys.

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Value
Shipping
Returns
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File your taxes online with best tax filer. Our online tax service will assist you in filing your return, paying taxes online submit taxes online and provide live customer service.

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