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Betus

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Overview

Betus has a rating of 1.1 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Betus most frequently mention customer service, credit card, and total scam problems. Betus ranks 50th among Poker sites.

  • Service
    50
  • Value
    49
  • Shipping
    31
  • Returns
    33
  • Quality
    44
Positive reviews (last 12 months): 3.3%
Positive
1
Neutral
0
Negative
29
7
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How would you rate Betus?
Top Positive Review

“I've never had an issue here”

Shawn C.
2/24/24

I've never had an issue here I see a lot of comments that are given this place a bad review it's real simple don't take a bonus when you take a bonus you lock your deposits into that bonus and that roll over that's all I see on here with these bad reviews I've always gotten my money quick and fast and easy. Why would you ever want to lock your deposit in on a bonus rollover makes no sense I'll say it again don't take a deposit bonus and you won't have any issues with this site getting your money

Top Critical Review

“WOULD GIVE NEGATIVE STARS IF I COULD”

Ray G.
11/3/24

SCAM! SCAM! SCAM! They will not pay out. They want to talk on phone instead. Worst business of any kind that I have ever encountered. Stay away no matter what the promotion is. These are evil people that are undoubtedly going to Hell.

Reviews (91)

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credit card (11)
Thumbnail of user rayg1292
Washington
1 review
1 helpful vote
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November 3rd, 2024

SCAM! SCAM! SCAM!

They will not pay out. They want to talk on phone instead. Worst business of any kind that I have ever encountered. Stay away no matter what the promotion is. These are evil people that are undoubtedly going to Hell.

Products used:
Online sports betting website

Service
Value
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Quality
Thumbnail of user tyjyishi14
West Virginia
1 review
2 helpful votes
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August 5th, 2024

No sign up bonuses.
No decent recognizaeable games.
Very low jackpot payouts.
No small payouts.

Generally your rolling $30 to hit a jackpot for $8
And you better leave that game after cause they got your number bud, you will not hit again after any decent few dollar payout.

Money back Mondays is only a PORTION of what you played. It's not 100% cash back forgiveness like every other site…

I'm fairly unhappy and feel extremely cheated and generally have a horrible day after playing here.

Customer service beats around the bush, yeah we had a promo and you qualified but we didn't specify when you could qualify.

So they gave me from midnight to 9am to play money and get it back. But instead credited me $0 before I woke up and could play.

Tip for consumers:
Go play fanduel. They banned me but I never did them wrong or gave them a reason to, they are the best though.

Products used:
Time and money.

Service
Value
Shipping
Returns
Thumbnail of user mikem6278
Texas
1 review
0 helpful votes
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October 18th, 2024

I created an account and deposited money with pure ease, but after winning my bets, they make it nearly IMPOSSIBLE to withdraw your money. I was told that NO payout can be submitted for 72 hours after a deposit, even though the deposit had already been taken from my bank account. They WILL NOT send it back to your card (as any other site will), but they force you to use crypto, or receive a paper check that takes over a week to receive. I reluctantly decided to create a crypto account in order to get paid quicker. I made a minimum withdraw the first time to be sure everything was set up correctly. It went alright and only took about a day. When I decided to pull a larger amount out is where everything went bad! I requested a payout in bitcoin and they say it could be up to 24 hrs. After over 30 hours, they cancelled my payment request with no explanation why. They just tell me to request again and wait another 24 hours. After speaking with them on the phone and them being extremely rude and unprofessional, I told them that I would file a complaint against them. I was told because I made a "legal threat" that my payment would now be processed in 7-10 business days and my account suspended. So here I am on day 7 of trying to recover my winnings and now I'll have to wait to hear back from my attorney to see if I will have to pursue legal action.

Tip for consumers:
DO NOT GOVE THEM MONEY!!!

Products used:
Sports betting

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Value
Shipping
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Thumbnail of user joseogaza2013
Florida
1 review
1 helpful vote
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September 12th, 2024

Never was up on slots tight then a horse $#*!! Deposited over 3k and never was ahead of the game, horrible bonuses! I was stupid enough to deposit into this website!

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Thumbnail of user ac1243
New York
1 review
1 helpful vote
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October 9th, 2024

Steer clear from this site at all costs, I have managed to win some money off of extremely large football parlays, but any attempts at blackjack or slots completely drain any prior winnings, 4 times in a row I had 19 or 20 only for the double black jack dealer to pull a 5 card 21 out of his $#*!, They will allow you to win small so you keep betting meanwhile you do not realize your total funds are dwindling faster than you realize. It's all a scam, there are much better sites, I have more than $300 with pending bets on the $200 I deposited, but that us just s= because I know football, I could have earned twice what I did on any other site ss they have robbed me of more than $150 with their AI casino, Be smart and utilize a real ethical casino,

Hell it is legal, there is no reason to lose your money to a fixed algorirthem!

Tip for consumers:
If you value your hard earned money stay away

Products used:
Only sports book in the end as that they cannot cheat on

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Thumbnail of user elouiseb7
Mexico
1 review
1 helpful vote
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September 18th, 2024

Don't use this site. No withdraw only deposits. Discusting customer service. Won't let you cancel a bet before kick off. They give you a ridiculous excuse. Terrible site. They responded back with A LOT of nonsense. Still no withdraw. Made me call in again! Even when you call there is no prompt for payout. Terrible customer service for a terrible business. Do yourself a favor and find a different site.

Thumbnail of user shaundames2
Illinois
1 review
2 helpful votes
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July 5th, 2024

Shady employees throughout this company. Advertise "fastest payouts" yet they are doing everything in their power to not get me my payout. I have waited over 2 weeks for a bank wire payout. Making up consistent excuses and putting it on their "third party" as to why I don't have my money. I have never had a bank wire payout issue with ANY other sportsbook. Only here. These people are scum bags. Do not deposit $1 here, you'll regret it.

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Thumbnail of user davidscagno1
Washington
1 review
3 helpful votes
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June 30th, 2024

The bet us logo should be a guy in a mask. They are thieves and liars. They don't refund for horses scratched in a race. They charge double the percentage for deposits as they say they will. DO NOT bet with them.

Thumbnail of user markc4798
Thailand
1 review
2 helpful votes
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April 14th, 2024

Don't waste your time and money playing here - the slots just do not pay - i mean zip, zero, nothing at all. Played at many online casinos so i got a good feel when something is fishy - this place is rigged. You will never win and if you do they will never pay you out.

Thumbnail of user georgeh2023
Texas
1 review
2 helpful votes
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March 19th, 2024

Been trying to get my little $65.00 from them for 10m years. Not much but the principal.
They are even from here but Costa Rico by way of Finland. Ask them for there address and you will find out. Suckers.like me

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Quality
Thumbnail of user pealerj
North Carolina
1 review
1 helpful vote
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March 23rd, 2024

This site is a complete and utter joke. They now have some stipulation that live plays must include a line that says ot included for those plays to count. There isn't a site in the WORLD that doesn't count overtime or extra innings unless it's for that inning or quarter or period. On top of that they make it a ROYAL pain in the butt to get your money back once you make a deposit, and their bonuses that they brag about offering only are available if your a loser and are not up on them in terms of deposits and withdrawals. IE, if you deposit 500 and withdraw more than that you can't get a bonus on any future deposits until your deposit amounts are more than you withdrew. AVOID THIS SCAM SITE THEY ARE A JOKE. There are tons of other legitimate options that actually care about their customers winning and make the experience enjoyable. They are a joke. Go to fan duel, draft kings, fanatics, anything but these clowns.

Products used:
wagering

Service
Value
Shipping
Quality
Thumbnail of user dmd051187
New Jersey
1 review
3 helpful votes
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March 13th, 2024

OkY can't believe after loosing my all and all winnings n everything they don't give me bonus at all. Keep asking many times via chat and they also don't respond n don't care about loyal players. I been with bet us more than 3 years now n bad bad customer service. Don't play there friends. They always got my all money n not giving me any bonuses and they r not replying even now. Lost more than 100k with betus n go with other casino than betus..

Thumbnail of user printmaxnj
Florida
1 review
5 helpful votes
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March 5th, 2024

Can someone PLEASE explain to me how it is these people can take your money in seconds - then ask you to wait 72 hours to withdraw it … house doesn't have enough an edge? Joke - your business model is pathetic.

Service
Thumbnail of user darrenp256
California
1 review
2 helpful votes
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February 20th, 2024

As has already been stated, this business is very difficult to do business with. And that's being charitable.
Short story is they make it as difficult as possible to get a payout should you desire one. Multiple forms of ID, bank statements, all sorts of hoops you're asked to jump through. All so that you get frustrated, leave your money in the account, and eventually lose it as it becomes too difficult to try and get paid.

When/if you DO get paid? They'll send you a CANADIAN check which your bank will charge a fee for in order to accept it. (Not to mention it costs $50+ to get them to send a check to begin with. Unless you want crypto or bitcoin or some other bulls*** form of payment.)

They are very unethical and will do all they can to rip you off.

Products used:
Gambling site.

Service
Value
Shipping
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Thumbnail of user martinsa16
Georgia
1 review
2 helpful votes
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March 5th, 2024

I have observed in the last 2 days that, my wager is been manipulated after placing it, they remove one of the selection i made and put in another game that i did not select.

I did not select Maritimo ( vs. CF OS Belenenses). I did not select that match, it is not even in the list that i picked my game from. This the second time i am noticing a match that i did not select, showing up on my wager. Other players show take note.

Tip for consumers:
People should write down their selections on paper and check them afterwards to ensure they are not being scammed

Products used:
Wager

Service
Thumbnail of user wendelken.barry
Oklahoma
1 review
3 helpful votes
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February 13th, 2024

Never put your money with these people! They are scam artists and never pay off! They come up with fees so heavy that you never get your winnings back. We placed a $50 super bowl bet and won, Then they charged us $55 to get that payout back. I cannot tell you enough how terrible these people are. Not only did they make you jump through hoops in order to provide documentation to get your money back but spent over 2 hours with the company in order to do that. They sure took our money out of our account to place the bet but did not want to do anything in order to give it back. Instead they should be called don't Betus.

Products used:
Sports betting

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Value
Shipping
Quality
Thumbnail of user jamesh7623
New York
1 review
2 helpful votes
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February 22nd, 2024

$#*! these guys terrible betting site no live bet parlays and no same game parlays and you have to call these guys to deposit money giving all your information to strangers $#*! these $#*!s. When draft kings become legal everything else will become obsolete

Thumbnail of user lkcisar58
Washington
1 review
0 helpful votes
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April 15th, 2024

I've bet the Derby with them every year. It seems EVERY year when I put money on account my Debit or Credit card has a fraud transaction soon after.

Thumbnail of user bp613
California
1 review
5 helpful votes
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December 28th, 2023

I deposited money to open an account. Just to find a glitchy website with no obvious way to request a payout except calling customer service.

After phone call a healthy wait on hold I was told that to request a payout I would need to: 1) wait 72 hours 2) provide a photo of the front and back of my credit card and 3) provide photo of my ID. I said this is ridiculous as none of those things were required to make a deposit. And I just wanted the deposit refunded to the same account. The representative was very aggressive, rude and said that if I did not follow their procedures the money would "remain in the account." I said that's a scam and he immediately became more rude and offensive saying that they have been in business for 30 years. Wish I had read their reviews before depositing money.

Products used:
None

Service
Returns
Thumbnail of user howamal12
California
1 review
2 helpful votes
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November 24th, 2023

Had a great few days with their book. Went to pull out bitcoin the same way I have with other sites, copied and pasted my Bitcoin address, and never got paid. Continually get the runaround where, "oh it should be coming through today or tomorrow" and nothing shows up. Been over a week and I don't think I'm getting my $1750. I don't know how this site stays in business. STAY AWAY!

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Thumbnail of user stevef1332
Maryland
1 review
6 helpful votes
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January 12th, 2023

If I could give this site a 0 star I would. Their bonuses are completely worthless as you need to bet a ridiculous amount before they become your money. On a $300 Match Bonus I would have to wager over $28,000 in bets. I'm guessing they've never paid out any of them. In the Casino it's even worse and you can't choose live dealer which I assume means they can manipulate the software so you never win. Getting a payout was impossible so don't waste your time or money. There are too many legitimate and legal sports book out there so skip this one

Tip for consumers:
Don't use this site.

Products used:
Sportsbook

Service
Value
Quality
Thumbnail of user michaelh6303
Utah
1 review
7 helpful votes
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December 3rd, 2022
Verified purchase

Wide variety of games, all are a Scam. Horrible customer service. Don't waste your money. Roulette as your placing bets it will glitch and not let ya pick any more numbers even though there is plenty of time left to glitches and steals your funds even if you won wager. Their bonuses are a gimmick not real

Thumbnail of user jonathanf719
North Carolina
1 review
0 helpful votes
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November 9th, 2023

Betus literally takes forever to process payouts. They can never provide you with an update it just always says "waiting supervisor authorization ". So I recommend playing somewhere else if you want fast payouts.

Products used:
Gaming

Service
Value
Thumbnail of user calipj
Mississippi
1 review
3 helpful votes
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April 20th, 2023

If you are going to bet with the casino on the site be sure to screen record all play because that's the only way you will be able to have any chance of getting your money back. I advise you don't mess with casino for the most part there algorithms for them will take your money more often than a little bit, and only sometimes will allow you to win

Thumbnail of user lindab315
California
0 reviews
4 helpful votes
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February 4th, 2017

Today is February 2,2017 and I want for people to please read my review regarding Betus. So here we go. I have been with betus since 2010 and yes I woI'll lose all the time. It wasn't that they just took my money it's just that I suck when it comes to sports gambling. So two weeks ago I decided to deposit a couple of hundred dollars and turned it into a *******. 00 between sports betting and the casino. I was really nervous that I might not getb paid because of the bad reviews I recently read but I did. I called Customer Service and asked then how do I receive my money. They told me I had to send them photos of my credit card front and back and a current photo ID and I can upload it on their secure Web page. Yes they want 72 hours from the last deposit before they allow you to withdraw because they want to make sure they get their money. So once the 72 hours hit they will process your request up to 3000. 00 a day and you can receive it on a gift card where you will be given a pin. If you want to have your funds faster I suggest when you open your account to request to have the pay out card sent out to you right away instead of waiting because it does take anywhere from 2 or 3 weeks. This way you won't have to wait as long after you win. My best advise for all new bettors is give customer service a call ask all the questions about those bad postings you might read or hear before you use any site. Again, I rate customer service and the site a 4 star, but will not give a 5 star because like anyone else I wish I could of receive my total winnings in one pay out. As long as I know their rules and why they are put in place then I'm ok with it. Again, BETUS is not as bad as those other sites. Yes I did receive my money and recommend this site as being honest. I hope this helps for those of you who have doubts.

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About the business

Online sports betting at BetUS. America's favorite Sportsbook, Racebook, and Casino. BetUS - We've got your game. Bonuses, fast payouts, sports betting odds & lines. NFL Football betting, horse race wagering, online casino bets and more.

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