Had a great few days with their book. Went to pull out bitcoin the same way I have with other sites, copied and pasted my Bitcoin address, and never got paid. Continually get the runaround where, "oh it should be coming through today or tomorrow" and nothing shows up. Been over a week and I don't think I'm getting my $1750. I don't know how this site stays in business. STAY AWAY!
You've got to figure things out for yourself. Don't bother calling as no one there knows anything. They can even answer a simple question and most of the time the call is so broken up you can't understand anything but...
One moment please! The live chat is even worse!
Go elsewhere...Save $$and headaches!
I've never had an issue here I see a lot of comments that are given this place a bad review it's real simple don't take a bonus when you take a bonus you lock your deposits into that bonus and that roll over that's all I see on here with these bad reviews I've always gotten my money quick and fast and easy. Why would you ever want to lock your deposit in on a bonus rollover makes no sense I'll say it again don't take a deposit bonus and you won't have any issues with this site getting your money
If you are going to bet with the casino on the site be sure to screen record all play because that's the only way you will be able to have any chance of getting your money back. I advise you don't mess with casino for the most part there algorithms for them will take your money more often than a little bit, and only sometimes will allow you to win
Trying to make a deposit with this company is a hassle…they keep saying deposits are denied but they are not
I've read the terms and conditions. I've proceeded to ask an agent the question relating to my residency and playing for real cash on their site. Not all online casinos are legal in Louisiana and they have the right to withhold your winnings due to residency restrictions. I asked 2 different agents if I was able to play for real money with no problem and I was lied to.
They're going to offer you "free" bull$#*! left and right, and if you take any of it say goodbye to any deposits or winnings you get. They're not going to let you take your money back until you lose the rest of it trying to get enough for their rollover bull$#*!. Yeah, sure maybe rollover is a part of all online betting, but at least honest websites don't try to trick you into getting locked in by offering so much fake "free" betting options. And if you ever want to contact their support 9/10 times you're going to get a condescending "you should've known better" response. It's like being a drug dealer that laughs in your face when you ask them leave you alone. Hopefully every person involved with this sites creation burns in hell.
They offered 100 free spins in their Gravy promo, yet never disclosed anywhere that the free spins won't be credited until 11/25, which is more than a week since the day I deposited. It's now 11/25 and I'm told 4 diff answers when asking about this: adding them now, during the day, by end of day, and finally at end of day. Super shady bait & switch scam artists.
Won a little bet for 500.00 first time I have ever won on their site. It has been 16 days of excuses and bull$#*! trying to get my money, today they finally agreed to pay me, not done yet, but they are charging me 60 bucks in fees to get my money? Horrible experience. FU Betus
I've been with this sites for year just leaving my money there and letting it accumulate because I happen to be above average at betting.
After accumulating thousands in profit over a four year span I decided I would cash out. They said I had not that enough to be able to retrieve my winnings. Years of betting and winning at a small but gradual pace they have told me that I need to come up with over $10,000 worth of bets to retrieve my winnings. If I haven bet enough money over four years to win thousands why do I need to bet even more to Betus (SCAM!)
If anyone says this is a legitimate site, do not believe them! They literally are a scam site and even when you are the gambling winner which we all know gambling is a risk but when you're a steady winner and you do not get paid, they can keep my thousand but I need to warn others.
Unlike most sites that give you promo money, they also tie your money up with a ton of rollover money requirements. I talked to some clown on the phone who explained it all to me. I was pretty sure I was talking to the mob. He said you didn't read all the fine print? Kept calling me bro. The other companies I use, I could win money and pull out my original deposit. This scam makes me gamble 20 times what I got as promo money before I could withdraw anything. This site sucks, bro
The worst betting site do not give away your money. A refuse to let me take out my money even though I gave them a lot and they said I have to bet $******* which is ridiculous because I was never told that
I agree with most of the reviews here. These people are con artists and thieves, don't send them your money. I have contacted them by phone eleven times and sent multiple messages. Their business model is clearly predatory, and I have no expectation of getting my money back, but I will do everything I can to spread the word. These guys are crooks! They don't deserve even one star.
Never was up on slots tight then a horse $#*!! Deposited over 3k and never was ahead of the game, horrible bonuses! I was stupid enough to deposit into this website!
They either make you take your money out in crypto-currency, or they charge you $50 to withdraw it. I'm like, "What!? I don't deal in crypto-currency." I gave them money in US currency, placed my wagers in US currency, and they force you to a scam crypto-currency to withdraw. Spoke to a couple of associates, and then a supervisor named "Morgan" - no budging, nobody to talk to above Morgan, per Morgan. It's crazy. I don't do much betting at all, but just dabbled in it, but my intuition told me I was going down a dark alley with these folks, so I decided to stop betting and pull my $200 out. And then my intuition was confirmed when I went to take my money out. And It's not worth my time to fight with those crooks for $50. Total scam. Do yourself a favor and don't deal with them.
I quit using the site after payment issues, I went on it to see if it was still as bad as it was and it is. While not the worst Id rate it as bottom half easily experience wise having played in dozens on online casinos. I hit bonus feature and got a 0 dollar return playing over $1. IMO this only happens at the driest worst of casinos.
I deposited money to open an account. Just to find a glitchy website with no obvious way to request a payout except calling customer service.
After phone call a healthy wait on hold I was told that to request a payout I would need to: 1) wait 72 hours 2) provide a photo of the front and back of my credit card and 3) provide photo of my ID. I said this is ridiculous as none of those things were required to make a deposit. And I just wanted the deposit refunded to the same account. The representative was very aggressive, rude and said that if I did not follow their procedures the money would "remain in the account." I said that's a scam and he immediately became more rude and offensive saying that they have been in business for 30 years. Wish I had read their reviews before depositing money.
Been trying to get my little $65.00 from them for 10m years. Not much but the principal.
They are even from here but Costa Rico by way of Finland. Ask them for there address and you will find out. Suckers.like me
This site is a total scam. They will cut your account off at anytime if you start to hit a win streak. I know this because I ended up winning 14 consecutive bets and customer service calls me and tells me that I can no longer bet with them because their website is not for professionals and recreational use only. I told them I was a 27 year old college student and had no background in being a professional gambler and they said sorry we can't change this decision! WTF! They basically cut my account off because i was starting to win. Never use betus
Jeff
Nevada
As has already been stated, this business is very difficult to do business with. And that's being charitable.
Short story is they make it as difficult as possible to get a payout should you desire one. Multiple forms of ID, bank statements, all sorts of hoops you're asked to jump through. All so that you get frustrated, leave your money in the account, and eventually lose it as it becomes too difficult to try and get paid.
When/if you DO get paid? They'll send you a CANADIAN check which your bank will charge a fee for in order to accept it. (Not to mention it costs $50+ to get them to send a check to begin with. Unless you want crypto or bitcoin or some other bulls*** form of payment.)
They are very unethical and will do all they can to rip you off.
Answer: It's a scam. They don't give you your money back They claim you took bonus money and make you spend a lot more They claim you took bonus money and make you spend a lot more to get your money back they are a rip off
Answer: It's like 95% complaints. I'm trying to figure out why as well. Worked for me.
The company's reputation is predominantly negative, with numerous customers expressing frustration over withdrawal processes and perceived scams related to bonuses and payouts. Many reviews highlight a lack of transparency and support, with claims of unresponsive customer service and deceptive practices that make it difficult for users to access their funds. Positive aspects are scarce, with a few mentions of ease in account creation. Overall, the feedback indicates a significant distrust among customers, suggesting that potential clients should approach this company with caution and consider more reputable alternatives.
This summary is generated by AI, based on text from customer reviews