Betus has a rating of 1.1 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Betus most frequently mention customer service, credit card, and total scam problems. Betus ranks 50th among Poker sites.
I've never had an issue here I see a lot of comments that are given this place a bad review it's real simple don't take a bonus when you take a bonus you lock your deposits into that bonus and that roll over that's all I see on here with these bad reviews I've always gotten my money quick and fast and easy. Why would you ever want to lock your deposit in on a bonus rollover makes no sense I'll say it again don't take a deposit bonus and you won't have any issues with this site getting your money
SCAM! SCAM! SCAM! They will not pay out. They want to talk on phone instead. Worst business of any kind that I have ever encountered. Stay away no matter what the promotion is. These are evil people that are undoubtedly going to Hell.
I have been a member of BETUS.com for over 5 years and have come to the conclusion they're a crock. They will pay you out, it takes them a while to send you the debit card they will pay you out on, once you receive that, it will take another 72 hours for them to get the funds onto that debit card.
Betus pretend like they have club level memberships... meaning if you bet enough, you will earn silver status, gold status platinum etc. they even give people in their special clubs a special phone number to call that is supposed to provide better customer service. Well, it's all a ploy and a lie.
They will take your money easily in a matter of minutes but they make it a real hassle to withdrawal. For example, you could deposit now and if you went to withdraw tomorrow, they would tell you that you cannot withdraw until 72 hours after your deposit, not to mention, they will treat you like a piece of dirt when that time comes. I recommend 5dimes
I have never had a bad experience with a online gambling site except when I lose money because I make stupid bets.
They actually stoled 1000 dollars from my account. You get the run around. Can't escalate the issue. I am 53 and this is the first time I got scammed so not bad considering.
Trust me, trust me, you are making a huge mistake using this site. You will not get your money out. Use Draftkings.
This company doesn't want to payout. If u refuse bonus on initial deposit. They will send u one through the website that will stop u from using ur own money. Which will trap ur own money that u deposited. SCAM.
Shouldn't even be legal in the United States played the bonus over 30 times got up to 360 they said I can can only withdraw 125 dollars
When you first open an account and make deposits, they are super nice and punctual and leave out all the hoops you have to jump through of you want to withdraw your winnings from your very own account... On top of that...any time you withdraw money from your very own account they charge you like 10% on top of everything you withdraw our 45$ which ever amount is more...these are proffesional scam artist here! Consider yourself warned that if you don't want to just throw your money away, stay away from these goons!
What grief to accomplish receiving my very first payout! BetUs is asking for a credit card bank statement that is not feasible with my Apple credit card. I have submitted over a dozen proof documents and they are still not permitting the $934 withdrawal. They claim they are located in Costa Rica but they use a State of California cell phone from San Jose, CA. OSGA will be contacted as well as the Dept. of Consumer Affairs if the funds aren't released at once!
Tip for consumers:
Find another Sportsbook
Products used:
Sports Wagers
Don't ever put money on this site. They are a scam and will tel you you have to wait longer for your money or even free play. They are a scam and use fanduel draftkings or sportsbetting.ag
Tip for consumers:
This betting site is a scam
Products used:
Put money on a sports site betus and it's a scam
Don't make the same mistake I did.
BetUS uses everything in their power to NOT pay you your winnings. I could get into the long story of my negative experience with them, but I will save you and myself the time.
AVOID BetUS.
Tip for consumers:
AVOID BetUS.
They are the worst betting site. Trying to make it imposible to take your money out, it's hard to deposit, impossible to take money out. Very unpleasant customer support. There are 25 other betting apps that are much better than them. Do not use them!
I called cause I was having trouble. They IMMEDIATELY made me feel like I was trying to scam them. When I never been in trouble in my life. All I wanted to do was use there platform and didn't know how and the guy made me feel like I was committing a felony by wanting to play. I'll never use a app like that.
Tip for consumers:
Go to PrizePicks.
Products used:
Just talked to there customer service about signing up.
Just try to get them to send you your winnings. They make withdrawing your money extremely difficult. They'll take your money with a credit card and the click of a button but to get your money out, you have to email them a scanned image of your credit card, both front and back sides, your state ID, and a form you download. You then have to scan it or take a picture of it and email it to them and fill out a request form with all of your bank info, account #, bank address, routing number, BIC Number (never even heard of this, had to call my bank). Then wait for them to approve your withdrawal. Makes betting very unfun. Avoid them.
I deposited my money into betus and then they asked me for documents, I gave them everything I could from my bank thats connected to my card and explained to them that my card is my bank account then they kept denying my verification 4+ times. They kept asking me for my password and even after I gave them my ID and my other card statement they still denied me and they dont even let you withdraw your money if you arent verified so now my money is stuck and had to dispute with my bank waiting now.
They also give you less money to win a bet compared to other betting places
This site is a rip hard to get your money. They give bonous to get your real money out of ya. You have to send pics of your credit card front and back and fill out forums so you can get your master card that supposed to have your money on it that don't work and you have to call back and start the process over again
Last November, I signed up with a modest $120.00 deposit, for which I received $120.00 in matching bonus bets. I made a couple of wagers on NFL games and they both won. At that point, I decided to withdraw only my initial deposit of $120.00. When I went to my account to initiate the withdrawal, I found I had a $2,600.00 "rollover balance" and was not allowed to get my initial deposit of $120.00 back. I called BetUS and spoke with a customer service rep who was extremely rude to me and said stuff like "maybe you should have read the terms before signing up" and "ALL the betting sites do this" (which is a complete LIE). He never was able to explain to me just why my initial deposit of $120.00 had turned into a $2,600.00 "rollover balance" that I had to satisfy before getting any money back. I was able to close my account and I also cancelled the credit card I had used to make my initial deposit. I have chalked this up to a lesson learned the hard way. DO NOT SEND BETUS ANY OF YOUR MONEY! IT IS A SCAM, SCAM, SCAM, SCAM.
They stole $300 from me... I spent 2 month trying to get it. Called 15 times over that period with an average of 20 minute calls. Lie after lie everytime I try to get an answer. I have never had a company so blatantly steel money from me. STAY FAR AWAY FROM BETUS. SAVE YOURSELF THE STRESS OF LOOSING YOUR HARD EARNED MONEY!
Unlike most online sports books that when you sign up you get the bonus cash, Scam BetUS makes it a free play that if you win, yes you get the bonus but you lose the free play. On Bovada per say, you would still keep the bonus cash provided to you. To have to pay a roll over for this $#*! sericie is mind boggling.
Customer/ betting platform all crooked., quick to hold your money but still let you bet., based off using another person address with an account with them already.,
I received a free bet for $25, I bet won $25. My account showed $25 cash, but I had to wager a $750 sports book to cash out. So I played the casino won $4200, placed 2 $750 bets so I would be able to withdrawal. Again I was met with some more BS to keep me from cashing out my winnings. In the end they kept $4,090 and gave me $125. I've had green bets with BETMGM and won and the money was mine to do what I please play, withdraw, whatever I wanted it for, other sites as well. In the end never again will I play or associate with BETUS, I was robbed.
I would strong to recommend you to stay away from this website, it's the worst customer service ever, payout is very difficult and they do make a lot of mistake! Don't be a customer with them!
This company is a big scam. They set up your account do an upgrade and then the account is gone. They are the biggest rip off artist in the world. Don't put your money in there gonna steal it.
BETUS IS THE BIGGEST SCAM SIGHT I'VE EVER PLAYED ON. I'VE DONE MANY THROUGH THE YEARS AND NEVER DEALT WITH A SITE THIS BAD. I WISH I HAD DONE MY HOMEWORK BEFORE WASTING MY MONEY. THEY TIE YOUR DEPOSITS TO YOUR BONUSES, SO EVEN WHEN YOU WIN WITH REAL FUNDS, YOU CAN'T WITHDRAW YOUR MONEY. BLACKJACK IS SO RIGGED IT'S A JOKE. DEALER PULLS 20'S AND BLACKJACKS AT 4X THE RATE THAT PLAYERS DO. BUT JUST AS SOON AS YOU'RE ABOUT TO BE CLEANED OUT, ALL OF A SUDDEN YOU START GETTING WINNING HANDS LIKE CRAZY. IT ALWAYS SEEMS TO GIVE YOU JUST ENOUGH GOOD HANDS AT JUST THE RIGHT TIMES TO MAKE IT LOOK LEGITIMATE. COULDN''T BE FARTHER FROM THE TRUTH. AVOID THIS SITE AT ALL COSTS!
Do NOT get suckered into their promos; complete scam. The person on the phone even bragged that he was in Costa Rica and/or Canada so they could not be sued for stealing funds. CROOKS!
They are very disrespectful and one sided, he'll I even placed a bet with them and after the game started they call and tell me it's canceled how is this legal this is completely illegal I placed the bet with them and then a hour later they say there refunding me. I first tried to place 50 dollars in MY ACCOUNT AND THEY TRIED TO place 150 in my account and tell me I'm the one who tried to place the bet of 100 when they know and I know there the ones who tried to do it but my bank declined it'd to suspicious activity so I finally get to a resolution through there chat with a agent who offered to give me a 100 percent deposit bonus for whatever I deposited so I deposited 50 and he gave me a 50 dollar free play. Now after all that being said I would recommend that you never do business with these corruptpeppplewho can't even speak english.
Tip for consumers:
Go to bovada or any other sports site anywhere but here
The person I spoke to treated me with disrespect and the payout percentage is 3% don't recommend at all
I have been playing several sites at this time and by far this is the worst payout and when you contact customer support they are very rude speak to a supervisor (Oscar) very rude when I was told there was an issue with cryptocurrency but yet I played another site and it was right there!
You don't win anything they slack with bonuses payout is ridiculous and they have a nasty attitude. I will never play again
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