• Bharat Plaza

Bharat Plaza

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Overview

Bharat Plaza has a rating of 4.5 stars from 419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bharat Plaza most frequently mention online store, customer service, and order today. Bharat Plaza ranks 4th among Indian Clothing sites.

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How would you rate Bharat Plaza?
Top Positive Review

“I love bharatplaza”

kamirrsta f.
4/20/16

Personally, I love bharatplaza, I'm always shopping there. They are one shop you can go to where you know they'll have something different every time you go. Never had a problem with them, so 5 stars from me! Online chat is awesome

Top Critical Review

“Horrible Customer Service”

Jodh S.
5/10/15

This company is absolutely horrible. Please do not make the mistake of ordering from them. Their clothing is nothing like what they show on the website, the material is not even the same. They also refuse returns, and for a $300.00 suit that was totally wrong, offered us a $10 credit on our next purchase. Needless to say, we will never purchase anything from these con artists again.

Reviews (419)

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customer service (41)
Thumbnail of user kamirrstaf
1 review
0 helpful votes
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April 20th, 2016

Personally, I love bharatplaza, I'm always shopping there. They are one shop you can go to where you know they'll have something different every time you go. Never had a problem with them, so 5 stars from me! Online chat is awesome

Thumbnail of user jodhs
1 review
0 helpful votes
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May 10th, 2015

This company is absolutely horrible. Please do not make the mistake of ordering from them. Their clothing is nothing like what they show on the website, the material is not even the same. They also refuse returns, and for a $300.00 suit that was totally wrong, offered us a $10 credit on our next purchase. Needless to say, we will never purchase anything from these con artists again.

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Returns
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Thumbnail of user ib640
1 review
4 helpful votes
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January 24th, 2018

Placed order in November. Item was supposed to be shipped in early January. No update on order in the middle of January. Email customer service to be told sorry we cannot ship your item please choose one of these (less comparable) items instead. Tell customer service that will not work as I needed that specific item, please refund me the money I payed. No answer. Days go by with repeat emails. No answer. Very thankful I payed with paypal and they were able to recover my money. Would never recommend this company. AVOID LIKELY SCAM.

Tip for consumers:
DO NOT PLACE ORDER HERE. SCAM WEBSITE.

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Returns
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Thumbnail of user asdess
1 review
7 helpful votes
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February 29th, 2016

This was my first time ordering Indian clothes online. I was greatly impressed with how easy it is to buy beautiful clothes at a friendly price. The ordered clothes arrived on time, as promised, and we're finished beautifully. Will definitely be ordering more!"

Thumbnail of user michaels5965
6 reviews
0 helpful votes
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March 12th, 2021

A nice collection of wedding outfits. This is the perfect location for traditional Indian fashion.
All of the items are of excellent quality, and they arrive on time. Going to wear on my friend's big day. They have outstanding support. I'm satisfied with my purchase.

Thumbnail of user azsfdfa
1 review
0 helpful votes
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March 25th, 2016

Thanks, I have received the packet and the new replacement Blouse, I'm very happy with it. Thank you for going an extra mile in customer service regarding this. Now I can continue to be your loyal customer as you really care about the experience we get from your service. Thanks again

Thumbnail of user chabacham
1 review
2 helpful votes
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February 22nd, 2016

Thank you so much! I received the package. And I love the dresses. Very good quality, worth the price and quick shipping. Will Order more. Please have new designs for plus sizes like 44/46. Thanks again

Thumbnail of user jiak2
1 review
0 helpful votes
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April 29th, 2017

Thank you so much. Your customer service is great. I am very happy with the way your company does business. This is how to make your customers happy. Thanks once again for a wonderful shopping experience.

Thumbnail of user shivas8
1 review
0 helpful votes
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September 25th, 2017

It is extremely frustrating when you are trying to speak to live chat as that's the only option you have and the representatives English are so poor that you end up wasting time going back and forth and ending up solving nothing. They either leave you hanging or cut off the chat when they do not have answers to your questions. Emails are not being answered products are shipped on time if it's in stock if not it takes a very long time with no communication very bad service for USA customers yet you must pay up front for your order.

Thumbnail of user hisamtal
1 review
0 helpful votes
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March 30th, 2016

Dear Team Members Today I received my first purchase of the ordered online saree. I was so shocked that it was sent promptly and my god its absolutely beautiful. You guys are really champs! I promise to order many many mores by end of this week. Once again its a beautiful piece of BEST SELLER selection thank again. Its a pleasure to do business with you guys. Warm regards

Thumbnail of user kiloapsatlal
1 review
0 helpful votes
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March 30th, 2016

I received my wedding saree yesterday from UPS. The saree is beautiful. There is a color variation as I expected it to be slightly lighter in color but not to worry it is still stunning. The packaging and the little gifts was very nice. I definitely will be purchasing more of your products from here on. Thank you for all your assistance. Best Regards

Thumbnail of user sardinassas
1 review
1 helpful vote
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March 27th, 2016

Hi Thank you so very much for my awesome saree and your through and prompt communications in regards to my order. I love the saree... actually it's prettier than what I had expected. Thanks once more. I will be wearing that saree on my daughter's wedding

Thumbnail of user sameera19
1 review
8 helpful votes
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March 11th, 2017

Please keep away from this store as they are a bunch of frauds. I have ordered a saree for my wife over 2 moths ago which they confirmed will be delivered within 20 days, I have got in touch with them on several occasions and every time they said that they are having problems at the factory with the production of the fabric, and every time they assured me that I will receive my order in the next 20 days and today they finally told me that my order is not in production anymore and can't be delivered and I can choose one of their ready to deliver saree. Their service is really awful and unprofessional. I don't think they are a legitimate business, they probably just invested in a website to take orders from innocent customers and keep winding them until they just give up and stop asking for their order or refund.

Please do not place order with them unless you want to lose your money and be disappointed.

Thumbnail of user deepaa11
1 review
2 helpful votes
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April 25th, 2021

Totally follow u to get the sale from u. Once placed the order took complete one month to deliver the product saying your choice is different, have to arrange golden wire stuff like that for manufacturing. Then they call to get the product get stiched from u claiming they have best tailors. Pls don't go with the fancy pics they post on their site. Product look much cheaper in real.

Tip for consumers:
Pls don't do online purchasing .I had the worst experience ever .

Products used:
Lehenga

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Value
Shipping
Quality
Thumbnail of user priscillam18
1 review
2 helpful votes
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September 13th, 2017

I have complained almost 5 times in the past two months stating that I didnt get my package. They give no direct replies. Just simple answers... like "ma'am we will send your order" but nothing happens. The customer service is horrible. Even if I call the number, a man who sounds like he has been sleeping answers (of course, there is a time difference from India to USA) but that was so unprofessional. I've spent $88 dollars online. I still have not received any direct replies with tracking or anything.

Thumbnail of user shans7
1 review
1 helpful vote
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October 23rd, 2015

Bharat plaza. What to to tell. Simply impressed though at first was little anxious about the what would be the product result, but once here it is really amazing and worthy.

Recommended to all customers/ people and yes though I am a non resident of India, manage to get my parcel in 3/4 days here in Mauritius, since day shipped there.

Thanks fro your great service and work behind.

Shan

Thumbnail of user labellar
1 review
4 helpful votes
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February 23rd, 2016

Dear Dream Team of Bharat plaza. Please note that doing my Bridal shopping from you guys had been an exciting experience. Customer service was excellent, i was hesitated to place such a huge order and i would be disappointed but in the end when i received my Bridal saree. Its a Dream coming true every one who sees it its a wow... am Very please keep up the great job.

Thumbnail of user kiloepap
1 review
1 helpful vote
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March 22nd, 2016

Received the order today, only one word to say about service team of Bharat Plaza 'Exceptional outstanding". Both Saree's look gorgeous from what showed on the web. Material, embroidery, color everything great. The service guys keep me in form the status and get my order before time which i mentioned to them. Once again thanks and hats off to all.

Thumbnail of user enhbekb
1 review
8 helpful votes
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February 28th, 2016

I wanted to say a big Thank you to the team that assisted me with my shopping and delivery as well. Thank you for your patience, assistance and advice. I mentioned that I needed the sarees quite urgently for an upcoming wedding and it came within 7 days instead of the 21 days. Thank you for this great service and even for my discount. Its really appreciated and was a positive experience for me. Will definitely order from you guys again! :) thanks for your help

Thumbnail of user birawa
1 review
3 helpful votes
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February 20th, 2016

I am really very impressed with Bharat Plazas communication and service mind blowing us being so far in nz and order system works. There was a slight color variation with the saree we ordered but it was lovely cant find any saree like that here in nz. Impressive work keep it up. I have already made another 2 orders

Thumbnail of user liopal
1 review
0 helpful votes
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April 2nd, 2016

I have received my order today. I can't express how pleased I was. I ordered 6 outfits and each one is just outstanding. I can't wait to wear them. I would like to say a very BIG thank you to all members concerned at Bharat Plaza. Your customer service was exceptionally good. I was kept well informed throughout the process of my order via e-mail and phone. I look forward too ordering more outfits very soon.

Thumbnail of user ploooaserh
1 review
0 helpful votes
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March 22nd, 2016

I ordered a men's kurta-pajama from this site, and it arrived in less than two weeks! It was gorgeous, and I was very happy with the quick shipping. Will definitely be buying from you guys again. Thanks for such great service!

Thumbnail of user surendras2
1 review
1 helpful vote
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April 25th, 2017

I had a great experience. I was a little apprehensive about placing an online order and was not sure of the measurement. I am so glad to shop on this site. I am excited to place more orders and highly recommend it to my friends. Thanks Bharatplaza for making this such a wonderful experience.

Thumbnail of user sameeeeeg
1 review
2 helpful votes
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March 20th, 2017

Nice selection in all variety. Good price and good cloth. This is a very high quality material and the company got the saree to me in the exact time that I needed after I spoke with them on the phone! Highly highly recommend!

Thumbnail of user aratil
1 review
0 helpful votes
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May 13th, 2017

Thank you so much for lovely sarees and they are so beautiful. I gifted one of them to my mother, and she loves it so much. Material, art-work and shipping was great and great customer service. Well done and will trade with you again!

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From the business

BharatPlaza, Jodhpur, Rajasthan, has established for itself a trans-border reputation in the past decade. It has been inclined to serving clothing needs for culturally fashionable men and women. For over the last ten years, BharatPlaza has aimed to cat...

Company Representative

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Bharat P.

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