• Bharat Plaza

Bharat Plaza

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Overview

Bharat Plaza has a rating of 4.5 stars from 419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bharat Plaza most frequently mention online store, customer service, and order today. Bharat Plaza ranks 4th among Indian Clothing sites.

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How would you rate Bharat Plaza?
Top Positive Review

“I love bharatplaza”

kamirrsta f.
4/20/16

Personally, I love bharatplaza, I'm always shopping there. They are one shop you can go to where you know they'll have something different every time you go. Never had a problem with them, so 5 stars from me! Online chat is awesome

Top Critical Review

“Horrible Customer Service”

Jodh S.
5/10/15

This company is absolutely horrible. Please do not make the mistake of ordering from them. Their clothing is nothing like what they show on the website, the material is not even the same. They also refuse returns, and for a $300.00 suit that was totally wrong, offered us a $10 credit on our next purchase. Needless to say, we will never purchase anything from these con artists again.

Reviews (419)

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customer service (41)
Thumbnail of user jennyd34
New York
1 review
2 helpful votes
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March 30th, 2017

We had a great experience while buying Lehenga and dupattas from them, very helpful, lovely variety of Lehengas, very well behaved staff and owners, would surely recommend everyone to visit this shop.

Thumbnail of user karismap
GB
1 review
0 helpful votes
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March 29th, 2016

Dear BharatPlaza, I got my salwar kameez today. Thank you for making it in just on time. I really like it. Seems like the salwar is little too big for me but I know its just because I ordered the big size. On your part you have done a really good job and I really like your craftsmanship. Keep up the good work. I hope to do more shopping from you in near future. Also thank you for the bindi. Thank you

Thumbnail of user priyas139
Texas
1 review
0 helpful votes
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November 28th, 2020

I had recently purchased 2 lehengas from Bharat plaza. The stitching was perfect and great customer service and support provided by Meenal. The products along with few complimentary items were delivered on time. I am very happy with my purchase.

Thumbnail of user ikoelapsdk
Germany
1 review
0 helpful votes
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March 27th, 2016

I received the order. The product is BEAUTIFUL and i loved it... The packaging was perfect and even the creases of my dress were intact even though it flew from India to USA. Thank you BP Count me in your permanent customers now. You have our trust

Thumbnail of user saomeliedl
Hong Kong
1 review
11 helpful votes
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March 4th, 2016

Last week, I visited bharatplaza.com looking for a gift for my mom 54th birthday. There were so many beautiful sarees to choose from that I purchased 10! I requested that the sarees arrive in time for her birthday

Thumbnail of user sakindraw
District of Columbia
1 review
4 helpful votes
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February 29th, 2016

Bharat Plaza provides great quality garments for a great price. The customer service was great and the shipping timely. The saris I ordered look more amazing in person than pictured and the quality of the fabric was better than I expected. I would definitely recommend Bharat Plaza to my friends and family and will definitely be shopping here again! Thank you very much!

Thumbnail of user rutzs
Pennsylvania
1 review
8 helpful votes
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December 8th, 2020

I have ordered about 1 unstitched lehenga, 3 unstitched sarees, 5 stitched lehenga, 1 stitched suite and 1 stitched bridal lehenga with Bharatplaza over span of 3 years. (Of which, 9 orders were in one year)

The quality of all products have been top notch, as described on site and fitting has always been perfect.

Their customer service is excellent, I am happy to share that I did all my bridal shopping at Bharatplaza and I am happy with stitching and fittings as well.

Bharatplaza has earned customer for life time because of best quality products they provide with reasonable prices.

I recommend everyone to shop at Bharatplaza.

Thumbnail of user rajk131
India
1 review
1 helpful vote
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April 21st, 2019

Most of the products are fake only once you pay and after one month u come to know Instead of this product purchase some thing else which is horrible experience, since I was from Rajasthan so some how I recover my money

Thumbnail of user lebasatral
Romania
1 review
0 helpful votes
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March 27th, 2016

Greetings I have received my ordered item and it is absolutely stunning. Thank you for the service you provided with my urgent order. I was hesitant to order after my last order was delayed and arrived after more than a month but this time, your service and delivery time was excellent and i received the item in good time and the product is even more beautiful than the photo on the website. Thank you Bharat plaza

Thumbnail of user pelloestrej
Netherlands
1 review
0 helpful votes
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April 23rd, 2016

Extremely fast and efficient service and delivery. The goods were exactly as described and I wouldn't hesitate in using bharatplaza again.and all people in customer service is helpful and very kind...

Thumbnail of user venkatr
Missouri
1 review
3 helpful votes
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September 11th, 2013

The most worst service and untrusted site. Please dont buy anything on this site. They are CHEATERS!. I had my marriage they promised me to deliver in 20days. They are such a careless people they did even inform that it will be late. I called them many times they didnot respond. I tried to chat with them but they never informed anything. But finally a day before the marriage they said its not ready and we cannot ship. They are playing with customers feeling. Please dont buy on this site.

Thumbnail of user sangeetac1
Canada
1 review
1 helpful vote
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December 5th, 2017

Only half of my order was sent.
I was told to pick something from ready to ship items instead. Requested to refund my money because I didn't like anything from ready to ship.
It's 3 mnths now, didn't receive refund and my emails are getting ignored now.

Thumbnail of user arinsonh
GB
1 review
0 helpful votes
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September 5th, 2016

I purchased a beautiful sari and a plazzo suit from bhartaplaza. Com. Beacause it serves new trend and designer outfits This website has very good collection of women as well as menswear. This site provides affordable and best quality product. I had a nice experience with Bharatplaza. I would love to shopping from Bhartaplaza in future.

Thumbnail of user bharatp7
Bharat P. – Bharat Plaza Rep

Hello Arinson H.
Thanks a lot because you keep purchasing our products. Our company promises to provide high quality products for you as well as outstanding customer service for every transaction. Thank you and we are always happy to serve you.

Thumbnail of user vasad
Wisconsin
1 review
2 helpful votes
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September 15th, 2016

I ordered a lehenga in size 27 waist and received size 33. The length was supposed to be 38in long it came at 44. After a lot of backs and forths with the company (telling me to pay out of pocket to fix it) they told me I could return the item but they can only try to make it tighter but will not shorten it because it will " destroy the design". Unbelievable, they refused to provide me with a new lehenga with the size i ordered. It is not my fault their workers cannot read the size chart. Every email they sent me began with "Please understand- we cannot send you a new item..." So far for satisfaction guaranteed! So i paid $170 to get a product that I cannot wear or would have to pay $150 dollars to alter. I already told all my friends and cousins about my experience and they shared a similar bad experience so please stay away from the website.

Thumbnail of user bharatp7
Bharat P. – Bharat Plaza Rep

Hello,
Vasa D.

Please inbox us the issue along with the order no. So that, we may look into it.We're sorry about that :( Request you to share your regd e-mail ID, so that we can assist you accordingly.

Thanks & Regards
Bharatplaza team

Thumbnail of user shaheemk
Australia
1 review
3 helpful votes
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July 18th, 2017

I urge you all who have been cheated on like myself to contact the nearest police station to the company and file an FIR. They will be raided, we will recieve our money back. Give your details to the police and you will be contacted soon and will recieve your money

Thumbnail of user jikalodao
Virginia
1 review
0 helpful votes
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April 1st, 2016

I must appreciate the quality of packing and presentation, it was superb... i ordered four of the products three of them were mind blowing more than expected but the one wiith the code SLTX0760 was totally different from what i saw on my screen

Thumbnail of user somlpab
France
1 review
1 helpful vote
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March 22nd, 2016

Hi entire team of Bhartplaza... i received my parcels and its so beautiful... thanks for the service and delivery provided. Will be placing more orders soon... i received my parcels and its so beautiful... thanks for the service and delivery provided. Will be placing more orders soon.

Thumbnail of user hanalinah
Italy
1 review
0 helpful votes
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March 27th, 2016

Hello Bharat Team, Thank you so much for your service. I received my saree on Nov 23. I just love it, it's so beautiful. And your service is fast too. Just love it Thank you so much and best wishes your team Regards

Thumbnail of user lopkeasi
GB
1 review
2 helpful votes
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April 16th, 2016

I bought 3 saree for my sister from bharatplaza it was the first time am ordering from this website
And i recevied my parcel extremely fast and the dresses it's so beautifull and nice... thank you very much bharatplaza
I'm very glad and thank you all for helping me
Finally i already recommend you to all my friends and family...
Looking forward for another great sale!

Thumbnail of user haehjdh
Switzerland
1 review
0 helpful votes
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March 27th, 2016

Thank you for the brilliant work this lehenga is brilliant... Amazing work the blouse is a little big but thats ok i'll get it fixed. Thank so much for the gift enclosed they are soooo nice... Hats Off To Bharat Plaza Team, with the best customer service and excellent quality you provide.

Thumbnail of user hijekossam
Romania
1 review
0 helpful votes
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April 23rd, 2016

A part of my order was missing. I contacted the costumer enquiry. Missing part was sent next day. No discussion no tattle. A part of my order was missing. I contacted the costumer enquiry. Missing part was sent next day. No discussion no tattle.

Thumbnail of user iloealdap
GB
1 review
0 helpful votes
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March 25th, 2016

Dear Bharat Plaza, I have received my Sherwani 9 days before the estimated date given & I am speechless. The Sherwani is not only splendid but probably the most gorgeous Indian outfit I have seen till date. Kudos to your designers and to the efficient and prompt crew. I am now not only your customer, but your fan as well. Thank you!

Thumbnail of user fabhineas
GB
1 review
0 helpful votes
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April 11th, 2016

Bharatplaza always gives excellent customer service, they follow up with email and phone calls to confirm measurements and all other issues that may come up.
Their products are so great with fobulos quality and every peace i ordered is so exactly like the pictures on their online store
Outfits are stunning and i have received many compliments when I wear them.
I highly recommend bharatplaza for authentic indian clothing made to your measurements.
Thnx bharatpalza for everythink

Thumbnail of user jacikam
Maryland
1 review
1 helpful vote
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September 29th, 2017

I ordered a lehenga for my engagment event, ordered a month ago, I didn't hear from then since. I kept emailing, finally someone emailed me back sending me with a Link saying that I have to choose something so they can shipp to me as soon as possible. I told that man honestly I didn't like anything, also why Should I do that, when the lehenga I bought the processing time was 20 days only. He reply please contact our live help line. I tired via live customer service, they are terrible don't understand, few not willing to help you. I am suggesting for thos who ordered didn't received the item please report to http://consumerhelpline.gov.in.
https://www.usa.gov/stop-scams-frauds#item-*******.
They are not only taking ppls money, also worst customer service. They are being unreasonable, after reading all this reviews I am hoping this website will be closed very soon.

Thumbnail of user lokingf
Germany
1 review
3 helpful votes
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February 29th, 2016

Hello bharat plaza i would like to thank you all for all your support i had ordered all my wedding outfits from your store omg its sooo nice its fits all the persons i ordered it too as well keep rocking.

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From the business

BharatPlaza, Jodhpur, Rajasthan, has established for itself a trans-border reputation in the past decade. It has been inclined to serving clothing needs for culturally fashionable men and women. For over the last ten years, BharatPlaza has aimed to cat...

Company Representative

Thumbnail of user bharatp7
Bharat P.

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