• Bharat Plaza

Bharat Plaza

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Overview

Bharat Plaza has a rating of 4.5 stars from 419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bharat Plaza most frequently mention online store, customer service, and order today. Bharat Plaza ranks 4th among Indian Clothing sites.

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How would you rate Bharat Plaza?
Top Positive Review

“I love bharatplaza”

kamirrsta f.
4/20/16

Personally, I love bharatplaza, I'm always shopping there. They are one shop you can go to where you know they'll have something different every time you go. Never had a problem with them, so 5 stars from me! Online chat is awesome

Top Critical Review

“Horrible Customer Service”

Jodh S.
5/10/15

This company is absolutely horrible. Please do not make the mistake of ordering from them. Their clothing is nothing like what they show on the website, the material is not even the same. They also refuse returns, and for a $300.00 suit that was totally wrong, offered us a $10 credit on our next purchase. Needless to say, we will never purchase anything from these con artists again.

Reviews (419)

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customer service (41)
Thumbnail of user rupam2
Florida
1 review
0 helpful votes
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October 12th, 2017

I paid for my order almost 2 months ago. I have been writing customer service for about a month and no replies. Live chat leaves me when I start questioning my order.

Thumbnail of user aslamd
District of Columbia
1 review
7 helpful votes
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February 29th, 2016

I have order one sherwanis it is great product but i"m not satisfied with the coustumr service... not bad at all

Thumbnail of user deepaa11
India
1 review
2 helpful votes
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April 25th, 2021

Totally follow u to get the sale from u. Once placed the order took complete one month to deliver the product saying your choice is different, have to arrange golden wire stuff like that for manufacturing. Then they call to get the product get stiched from u claiming they have best tailors. Pls don't go with the fancy pics they post on their site. Product look much cheaper in real.

Tip for consumers:
Pls don't do online purchasing .I had the worst experience ever .

Products used:
Lehenga

Service
Value
Shipping
Quality
Thumbnail of user priscillam18
Georgia
1 review
2 helpful votes
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September 13th, 2017

I have complained almost 5 times in the past two months stating that I didnt get my package. They give no direct replies. Just simple answers... like "ma'am we will send your order" but nothing happens. The customer service is horrible. Even if I call the number, a man who sounds like he has been sleeping answers (of course, there is a time difference from India to USA) but that was so unprofessional. I've spent $88 dollars online. I still have not received any direct replies with tracking or anything.

Thumbnail of user neeln1
Australia
1 review
15 helpful votes
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January 11th, 2017

These bastards have been dragging my refund claim for 4 months now and yesterday after I chatted with them they said because it's been over 60days its not possible to give me a refund! Seriously how are you still in business? Please PLEASE stay away! I have lost $140 and 4 months of my life chasing them for a $35 refund that they said they would give me and I accepted and then they kept saying not possible. I wish I had paid by Paypal now but they convinced me not to. Don't do that. EVER!

Tip for consumers:
Please stay away. Not only are the clothes an absolute disgrace, but you will also get frustrated trying to get this resolved with them. At some point they'll just start ignoring you hoping you'll go away. Totally not worth the pain of ordering from them.

Thumbnail of user klioap
Viet Nam
1 review
0 helpful votes
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March 22nd, 2016

I have received my sarees and that was my second purchase from Bharat Plaza since last year. I am all ready to place the third order. Thank you so much for the great deals. Looking forward to take advantage of the great offers in future as well

Thumbnail of user ldkaplp
District of Columbia
1 review
0 helpful votes
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April 2nd, 2016

Thank you so much for the fabulous sarees I ordered. The order arrived at once and was gorgeous. I was absolutely thrilled with the whole order. From now on I will buy on-line all the time. Its been a real pleasure to do business with you guys. Keep up the good work.

Thumbnail of user jikarmaf
Italy
1 review
0 helpful votes
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March 22nd, 2016

I ordered my suit here from bharatplaza for my niece Wedding. It's such a gorgeous suit and much much nicer than on the picture online. Also the fabric is of a very good quality what was really great. I was the center of attention almost whole evening and it felt great, lol. Thanks Bharatplaza.com

Thumbnail of user jayd163
India
1 review
2 helpful votes
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February 1st, 2015

This is a company whose service is so damn good that i am addicted to their quality products and service. I know people come over Internet only to put bad reviews but i am in love with the service of this company and i feel very good doing business with them, every time i receive the products their is a smile on my face and i am glad that from last 4-5 years i am purchasing from them.The associates there are courteous and very helpful.and they treat the customers like their family, i would suggest everyone who want to buy any Indian products, Please try BharatPlaza and i am sure you will fall in love with their service and products like me :)

Thumbnail of user lookforloveinghel
Germany
1 review
20 helpful votes
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March 8th, 2016

Thank you Bharatplaza for such a great service, my suit is more beautiful than the picture. I got it within eight days after ordering, that was pretty quick. I will order more in future. Thank you
I recomande all people:)
http://www.bharatplaza.com

Thumbnail of user jeikdeoap
Romania
1 review
0 helpful votes
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April 20th, 2016

This was my first time ordering from bharatplaza. Shipping was pretty quick, and I love the way they packaged the clothes. Everything was SO quality and cute. Right after trying everything on I had to find a way of writing a review because I am so excited about the things I got. Also, the sizing is pretty spot on. I wear a size small for most things, and everything I ordered fit perfectly. I definitely plan on shopping here in the future, my only regret is not ordering more

Thumbnail of user robertd207
Canada
2 reviews
0 helpful votes
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May 15th, 2016

I ordered two suits at the same time with the same measurements, when they arrived, one suit fit perfectly, the other was completely wrong... not I or two measurments... but EVERYTHING... it's like I got someone else's suit. Now they are offering a 10% discount... for a suit I can NEVER wear or even have altered to fit me as the measurement are inches too small. Going after them through my credit card company as they have stopped communicating with me.

Thumbnail of user bharatp7
Bharat P. – Bharat Plaza Rep

Hello Robert D.

Please inbox us the issue along with the order number. So that, we may look into it. Please let us know your order id.

Thanks
Bharatplaza team

Thumbnail of user kilopal
Virginia
1 review
8 helpful votes
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March 25th, 2016

Hello, I received my package yesterday. Im very happy to report that I am pleased with your service and the quality of work done in the customization of my garment. Thank you for your excellent customer service. Best regards

Thumbnail of user minnahm
North Carolina
1 review
4 helpful votes
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January 14th, 2017

If you are buying online- BEWARE. They promise a certain delivery date- but of course they will go over. They take days to respond to you and give you false promises- oh just one more day, yadda yadda. I planned on wearing the dress on a certain date so I ordered in advance- and gave myself 20 more days from delivery date in case anything were to happen. Well, my special event came and went and they were still giving me false promises. Offering discounts, etc. Terrible customer service.

Thumbnail of user lathak1
Canada
1 review
1 helpful vote
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January 4th, 2018

I placed a order on 27 november 2017 till now I did not get my order... several times called customerservice... no use... send email many times no reply... big cheating going on there... I feels they are collecting money and plan to run away

Thumbnail of user samoekln
Netherlands
1 review
16 helpful votes
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February 29th, 2016

The product was more beautiful than I could have imagined. It was created with diligent care and arrived at the stated time. The custom tailoring/alterations were perfect and the beading detail was impeccable. I will continue to shop with bharatplaza. Thank you for your dedication to excellence

Thumbnail of user kataa2
GB
1 review
2 helpful votes
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February 16th, 2016

Dear Bharat Plaza. I received my wedding saree yesterday... its beautiful. The saree came nicely package with little gifts to add to the delight. Thank you for your assistance. Look forward to purchasing more of your productions... Best regards

Thumbnail of user ninap12
GB
1 review
6 helpful votes
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February 12th, 2016

Thank you very much for the timely delivery and the gorgeous saree, my saree was even more pretty then what I saw in the picture and it reached me in only 3 days... much appreciated... look forward to doing more shopping with you.

Thumbnail of user sameeeeeg
France
1 review
2 helpful votes
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March 20th, 2017

Nice selection in all variety. Good price and good cloth. This is a very high quality material and the company got the saree to me in the exact time that I needed after I spoke with them on the phone! Highly highly recommend!

Thumbnail of user ikoldal
Romania
1 review
0 helpful votes
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March 30th, 2016

It was the first time i ordered a saree from bharatplaza... blouse fitting is perfect and a very nice design... all in all i am 100% satisfied... i will definitely keep shopping here... ps: i already ordered a second saree for my sister:-)

Thumbnail of user binup
India
1 review
0 helpful votes
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May 11th, 2017

Dear team I got my salwar kameez today. Thank you for making it in just on time. I really like it. Seems like the salwar is little too big for me but I know its just because I ordered the big size. On your part you have done a really good job and I really like your craftsmanship. Keep up the good work...

Thumbnail of user azdinl
New Jersey
1 review
0 helpful votes
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April 21st, 2016

I love bharatplaza, personally i'm always shopping there. They have a great web site you can find all what you want. Also the service and the product is sooo greaat. I recommend this online store for everyone!

Thumbnail of user hibas1
Hong Kong
1 review
5 helpful votes
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February 29th, 2016

Thank you so much for lovely sarees and they are so beautiful. I gifted one of them to my mother, and she loves it so much. Material, art-work and shipping was great and great customer service. Well done and will trade with you again!

Thumbnail of user aratil
India
1 review
0 helpful votes
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May 13th, 2017

Thank you so much for lovely sarees and they are so beautiful. I gifted one of them to my mother, and she loves it so much. Material, art-work and shipping was great and great customer service. Well done and will trade with you again!

Thumbnail of user polastadaj
Virginia
1 review
4 helpful votes
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March 30th, 2016

I have recd my parcel. It arrived yesterday. I am absolutely satisfied with the quality and standard of your sarees. The packaging was perfect and we loved the small token of bindi's and saree packets. Unlike many other online shops, which provided poor workmanship... you lived lived up to my expectation and trust me I will be now shopping from the comfort of my home and getting awesome stuff from you guys... Just love my sarees... can't wait to try your blouse making facility... Good on you for such excellence... you make us proud to be Indians

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From the business

BharatPlaza, Jodhpur, Rajasthan, has established for itself a trans-border reputation in the past decade. It has been inclined to serving clothing needs for culturally fashionable men and women. For over the last ten years, BharatPlaza has aimed to cat...

Company Representative

Thumbnail of user bharatp7
Bharat P.

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