B&H Photo Video

I've purchased all kinds of stuff from B&H in the past; from camera equipment to computer related products. My most recent purchase (NVidia RTX 4080 graphics card) came with a free game download, Indiana Jones & The Great Circle. Due to many reasons... life mostly, I didn't rush to download the game. Upon trying to do so today, I received a notice that the coupon code was no longer valid. Apparently, it had an expiration date. Of coarse I didn't know that, because none of the emails concerning the order at purchase or delivery stated I was on a timer. Also, the email detailing the download instructions and the redemption code didn't state that there was and end to the code's validation, either. I called customer service, and they couldn't be bothered.

You know the game isn't that big of a deal, as I'm not really a "gamer", but the fact that it was essentially a part of the sale, and for a graphics card that was over $1000, AND after having spent buckets of money in the past... a $60 (at most) game would seem like a no-brainer to try to make right. However, I was basically told I was SOL.

B&H is off my list for future tech & camera equipment. Their prices aren't really THAT competitive, and if this is the level of customer service I can expect then I am not impressed. Thankfully, this happened over a $60 issue, and not a higher dollar item.

Extremely disappointed with this company. Ordered a product weeks ago, and it still hasn't shown up. Customer service is non-existent; they don't respond to emails or calls. It's beyond frustrating. Save your money and avoid this company at all costs.

I've been a B&H customer for more than 30 years (starting at their original storefront). They have always been knowledgeable, with very competitive prices. In the internet age, their website has become the best of all photo retailers, making it easy to find what you are looking for, order it, and have it quickly delivered for no additional charge (if your order is over $50). How much better could it be?

After many purchases from B&H I really trust them. I cancelled my amazon prime subscription because most items I would buy off amazon I can get from B&H, and I got tired of wondering if I was going to get a genuine product in the mail from amazon. They always have what I need(primarily photography equipment) at a reasonable price, pack it well for shipping, and ship fast. One of the few companies I would feel comfortable asking for purchasing advice.

I needed a solid state drive for my photography. B&H's data helped me compare various products and make an informed decision. I got a fast SSD in a very easy transaction. Great product for a great price!

I was stuck with camera issues and video issues. B&H connected me with Steven M and he walked me through my problems, and explained my issues. I learned more in the 15 minutes with steven than i have in a long time. His in depth knowledge, his patience, professionalism, and great personality is 5 star. Thank you B&H for being the leaders in your industry for customer care, and quality professionalism

I haven't ordered from B&H before but will purchase from again. I was looking for 2TB SSD 2.5" drive at Amazon. The one I found, Honey located cheaper on B&H. I decided to try it. It was easy and quick with quick shipping. Not only that I have smaller capacity 2.5" HDD at home so with the savings, the site presented an external SSD/HDD enclosure for 2.5" drives so I decided to get that as well.

B&H is an awesome place to buy computer components and storage. It's cheap, easy to use, and has a lot of free shipping! Since I don't use Amazon and Newegg has gone waaaaay downhill, B&H has become my new electronics retailer.

Our teacher, Jauhn Hinkle had ordered lenses and negative carriers, 5 of each. We are completely unsatisfied because he paid all the money and never got the lenses and carriers. Please refund or send the lenses and carriers to Mr. Hinkle. We are a school class and the money comes from Hinkle to get us the education we need.