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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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B&H is my all time go-to trusted source for everything electronic. Always the best price, greatest selection, professional, knowledgable, accurate and fast service. Free shipping on so many items and no tax for my location. A life saver! I am so thankful to be able to place orders on electronics with full confidence that I will always get exactly what I think I am getting. Love, love, love this store! I have been shopping there for at least 10 years, and have always been able to find what i am looking for at a great price.
We have used this company for years and it has always been great! Fast shipping, good prices, and every product you need.
This is far and away the finest photo video business in the country, in my opinion. Buy from them; you won't be disappointed!
I've made purchases from B&H in the past and was always completely satisfied.
Like I said above I never had any problems buying from B & H
A great site for photographers and easy to use. All of your photographic supply needs are here and easily found and compared. Good specifications helped me to find what I needed. Thanks, B&H!
I work for one of your service suppliers and always come to you, first. I never have to go elsewhere, either. Your products and prices, and service are perfect!
Very easy purchase as always. B&H is great to deal with, and they beat the competition on price everytime!
B&H Photo is a terrific place to shop at for the camera enthusiast, full line of products, great web site with all the details you need, prompt service, and competitive pricing.
A1
Good price (no competition vs canada dealer)
Good descriptions and photos
Free shipping to canada
What can I say this is my go to shop for all my camera and audio equipment. I live in different countries and so I need a shop that delivers internationally with no stress. Also the return and exchange system is fantastic. 10 thumbs up!
There're photo company's around the country that I have dealt with In the past. I would always have to talk with a salesman to make sure what they were sending me was not from the gray market. I've never had to do that with B&H, they always have what I want and in stock. A couple of days later, I have what I ordered and I'm happy.
Thank you God, for B&H! This is the best store in the planet... Everything is here! God bless you B&H
I have been ordering from B and H for 15 years and never had an issue that wasn't immediately resolved! Great customer service, good prices, love the web site.
I've been doing business with B&H for about 3 years and am very please with product quality, ease of ordering, and product descriptions. I'd rather by from B&H than "brand A".
I have been shopping at B&H Photo for over a decade. I have purchased all of my cameras and lenses from them because they have the best combination of customer service, professional equipment, and reasonable prices. They offer affordable warranties and allow you to pay with PayPal credit - which I appreciate.
Whether I'm in store or shopping online... it's always an easy process to search and find what I need quickly. The checkout process is seamless as well.
Their product selection is vast and pricing is competitive. And FAST shipping. Love that! And what is deal with 100 character review. I said what I needed to say!
If this site delivers this product as promised, you are 10 times better than Amazon! I will be in touch on Sept 05 when this shipment is promised Amazon couldn't get it to me until October, 14th. Ridiculous. Yes I had to buy it twice, hope I can send the Amazon order back since they said I could not cancel the order, and Yes, I was a PRIME member. What a Joke!
BH Store has all I need to my hobby, the website is tremendous intuitive, they are fast and you can rely on! Excellent!
B&H is always a great option. Excellent choices and never had any issues. I frequently purchase from here when I can.
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: In the grand theatre of visual and auditory excellence, B&H Photo Video stands as a sovereign citadel, unmatched in its dominion over the realms of imaging and sound. Customer Service +1 8O5 3O1 7O71 Phone Number +1 8O5 3O1 7O71 Customer Service +1 8O5 3O1 7O71 Phone Number +1 8O5 3O1 7O71With a lineage forged not merely by commerce but by a reverence for the art of light and lens, this noble house bestows upon creators the instruments of their craft with unwavering integrity. Its halls, though clad in modern brick and mortar, echo with the timeless spirit of innovation and mastery. Here, the humble apprentice and the seasoned maestro alike find refuge beneath a canopy of unparalleled selection and counsel. Each lens, each pixel, is curated as though for royalty, bearing the seal of discernment and precision. Not merely a marketplace, but a sanctuary for visionaries, B&H reigns with the poise of an old-world atelier amidst a tempest of fleeting trends. Through storms of change and tides of technology, its standards remain unbowed—resolute as the crown upon a monarch’s brow. Patrons from the four corners of the earth seek its wares as pilgrims to a shrine, drawn by the unspoken promise of excellence. Verily, in the realm of image and sound, B&H Photo Video is not a name—it is a heraldic banner under which greatness gathers.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via cs@bhphoto.com.
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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