B&H Photo Video

Pretty disappointed. Camera battery went dead after one use, (Had the battery for 45 days in my case). They said that it was beyond their warranty. I must send it into the manufacturer. A little hard to do when you don't speak or write Chinese. Oh well, back to my local guys.

I have purchased several thousand dollars of laptops, workstations, cameras, mics, and other audio/video equipment over the last few years. These guys never fail to provide quality tech support and assistance when making a purchase.

B&H is the best resource for a small broadcast/production company such as ours. They always have what we need (if they don't they'll find it!) at competitive prices, great shipping options too, from free to reasonable two-day and overnight options.

I have been using B&H Photo for years. Their selection of products is incredible. Shipping options are abundant and always efficient. Customer Service is very well informed, friendly and helpful. Thank you all for your hard work!

I've only ever had good experiences with B & H, and they are my go-to store for electronics and such. And, though I come from a different religious and cultural background, I like seeing that they integrated theirs into their business operations while maintaining excellent customers relations with all of us.

As President of a musical theatre I am always in need of replacing outdated or broken sound equipment. I always find what I am looking for and more on B&H. When an item has not worked like it should they have been very responsive and proactive in making sure things are made right.

I have a small business supporting local offices' computer and network needs. If I need something immediately, I can run up to Best Buy or Office Depot, and hope they have it. For computer builds I used to use NewEgg. But when I needed several specific pre-built systems, only B&H Video had what I was looking for. They customized the systems as I requested, and the whole process was painless.
Now they are my go-to first stop. If they don't carry something, then I go elsewhere for that item. But no store can carry everything, so that's not a dig on them.

I'm a native New Yorker, and I've been going to B&H for almost 30 years. I'm a professional photographer and I've spent thousands of dollars in this store. I wish I were wealthy. I'd live in this place! So far, I've never had an issue with B&H, and I hope it stays that way. I don't see any reason why there would be, but I'm just saying. Even when I had an issue with a return, there was no problem and they solved it right away. I really only have good things to say about B&H, and I intend on shopping there. Hopefully for another 30 years, if I last that long!

Simply the best! From the ease of finding items, to item descriptions, to site navigation and checkout simplicity... B&H is heads above the rest. And let's not forget their stellar Customer Service. My GoTo store for all things video.

B&H always provide a great service, while having available everything you need for the multimedia world. The customer service is fantastic also. They answer questions very fast. Help you thru the selection, purchasing, and installation times. One word: Amazing!

They are great, fast and safe shipping, decent prices + discounts on my favourite electronics. I would totally recommend it to anyone. The website (UI) is very simple and intuitive for anyone. I hope they keep like that and become one of the biggest online shops.

I would like have seen more options of battery pack for the F4.
I've been a customer for over twenty five years and I never had an issue with returns or purchase. Thank you B&H

It would be nice to have customer videos using their purchase.

B&H has great selection for many product categories. Their regular prices are in line with the competition, but they have sales that are very good every day. Their online product information is the best. B&H is my most trusted online supplier. I have purchased from them for 30+ years.

Checkout is great. You get a chance to review your items and total bill with sales tax to confirm budget compliance.

Short and to the point. I've bought bunches of paper and ink (and other stuff) from B&H. They've always had what I've been looking for, competitively priced. They've always shipped quickly and well packed to protect the contents. They've never gotten my order wrong. I've never been disappointed with a product first-time bought from them. They're solicitous of my appraisal.

If you've got something negative to say about them, you're not likely to hear me say, "Come on down to the pub. I'll buy the first round." -- Dee Johnson

Myself and my former wife have used B&H for most of our photography equipment. Other than buying direct from the manufacturer, we have used B&H. When an expensive purchase is made, it is relaxing to know that you have first class support backing it up.

I've ordered several items from B&H over the years. I love all the product info on their site. And of course they offer an unbelievable variety of products. Everything I've ever ordered has arrived on time, in perfect shape. I'm a huge B&H fan.

I've been buying hardware from B&H Photo for decades. Their selection, quality, pricing and availability are incredible... but their knowledgeable and experienced staff place them in a class all their own!

You can always count on B&H.
The site is dependable and easy to use and the pricing is generally fair and lately has been pretty much equal to Amazon on some items. I also love the fact that they close Friday at sunset and for Jewish Holidays. I'm not even Jewish but I appreciate the fact that they stand by their values. Says a lot about them.

I had always heard from my professional photographer friends that B&H Photo Video was the best place to find great equipment at amazing prices. I finally realized this in 2018 when I bought my drone and it was such a good deal! I recommend this place for anyone looking to buy some quality products, you won't be disappointed with their websites ease of use and their inventory. I'll be heading back to B&H Photo Video from now on.

This is my second online order with B&H. I was really impressed with the shipping time on my first order (a telephoto zoom lens) and the quality and depth of information on the website. I only recently got into photography and am slowly building up my "gear" collection. This site has been very helpful, and I feel like I could spend hours on it whether actually purchasing or not. B&H was recommended to me by a friend who is a somewhat more experienced photographer. I do not feel intimidated, confused, or pressured by this site, even though I am new to most of this. If anything, this site has encouraged me to keep gradually learning and growing.

I will be traveling to NYC soon and hope to visit the actual store!

Fast ordering with smooth flow for repeat customers.
All the information needed to make a smart decision.
Good phone consult if needed. Largest selection of products.
I have been purchasing from them for years.

This online shopping experience is top notch I'm able to find everything that I need quickly knowing that once I order it my purchase will be shipped out promptly. In the unlikely event that something goes south, I'm confident that B and H will help me sort it out promptly. I trust them with shopping for my more expensive items all the time.

The site is well organized and easy to search. While I had a few questions about the product I am interested in, the site. Has a plethora of additional information and bundling suggestions for products. I bought a Gorilla Tripod and a regular tripod to use with the smartphone video camera. From past experiences as well, I know that during business hours, their staff is incredibly helpful and offers excellent service.