B&H Photo Video

My name is Tatiana.
November 4,2015 I issued an order number Orders Invoice # *******479
By tracking code my package is lost in Germany on November 12, and to the Republic of Moldova did not go.
I live in Moldova, in the order is specified the correct address - 2068 Moldova, but the postal service DHL sent my parcel on the island Maldives.
I wrote a letter asking to give me back the money under the order number # *******479 more December 2,2015.
From the 2nd of December, I wrote many letters asking me to return the money.
I receive all the time only promise that I will soon get my money back., but the money is not returned.
I have not received my order, no money.

Very fast to order new battery for my camera. Web site easy to navigate. I was able to find the new battery for my D500 in a matter of minutes. Only took me another couple if minutes to check out. Very fast and easy to complete the process.

Prices outstanding & service impeccable
Largest selection photography. Videography. Store with excellent electronics as well
With PayBoo they beat most Ebay dealers & Walmart/Amazon
Been doing business with them since before they left Chelsea for Midtown... the Chelsea store was a trip, but the Midtown one much, much nicer;-)

Purchased a fabulous camera and keyboard kit for the holidays! I couldn't be happier with the product options and price point each time I shop B & H, you can look elsewhere but you will come back to B & H!

Needed to round out an order for a sd card for a zoom h1n that i got second hand from B&H. 4 packs of guitar strings justifies the 3.99 shipping that would have happened with just the card. I ordered a 64gb card initially that is too big for the zoom, but that fit in the a5000 i got at a pawn shop that i use to illustrate this review.

Not only does B&H Photo Video have everything a filmmaker needs at great prices; the website is structured to quickly find products, training, and support. B&H Photo Video is definitely my first stop for quality production and post-production equipment and software.

Have been a long time customer - It's the best experience with a business I've had. I live in California but it feels like I get the brick and mortar experience at my house. The first order I ever placed I was shocked when an employee called me to discuss my order I had just placed, noticed two accessories I purchased weren't compatible and helped me get what I needed to make it work. They didn't just accept an order and throw it out the door. During the holidays, the FREE next day air has been amazing - I don't know how they do it.

Apple Pay just streamlined checkout to be a popup on my browser and a pop up on my phone. I clicked ApplePay for payment and then tapped my thumb on my phone and payment was completed. B&H has embraced the future of payments.

I can't believe how easy it was to point, click and checkout as a guest. Instead of making me jump through hoops to create a profile I instead checked out in what was easily the fastest transaction I've EVER conducted online.
BECAUSE it was so easy B&H will now be getting my business on a regular basis. Thanks for such a kickass experience!

I have been a professional photojournalist for nearly 50 years. During my magazine career, my employer--National Geographic--provided all of my equipment. S a university professor and freelance, I have been a dedicated B&H customer.

B&H is my go to store for Photography Equipment, Electronics, Computers and Accessories, and Optics. I am never disappointed with their products, their easy to find website, and their competitive pricing. I really like using there payboo store card.

I've purchased a lot of my gear through B&H over the past ten years. Recently I purchased a light that clearly displayed the accessories included, but when I received the item, one of the accessories was missing. When I contacted B&H to see why, they said that it wasn't included and I should have read the fine print. The accessory was NOT grayed out in the featured images and was clearly shown as part of the purchase. The customer service person was not helpful in slightest and only said that he would bring it up to their Internet team. I checked back a week later and the image is still posted misleading new buyers. I feel that hey should have honored their mistake in visually misleading my decision to buy the item and at least sent me the missing part. They did not. If this keeps happening, I'm going to think about shopping elsewhere online.

Its' hard to review your product once its order, if you have some possible order in the past, you have to move them so it is bit pain in butt, because you do not want to deleat them, but not ready to buy them

This is not specifically a review on B&H but on their choice to choose Comenity for their new PlayBoo credit card.

Comenity will use Experian for a credit report only. Due to the T-Mobile hack and my information now in the dark web I froze my credit through Experian. Other companies will and have in my case used other agencies credit reports to verify credit. Comenity will not. B&H has now lost me as a customer over this.

Tried to pricematch a CPU with them that was $50 cheaper at Microcenter and they wouldn't match it because the lower price wouldn't make them as much money as their marked up price. They told me the price was locked and then ended up lowering the price of it by $30 several days later so apparently they lie to their customers. I would shop at Microcenter for better deals on computer parts and would not shop here again due to the poor customer service and pricing.

I just did a side-by-side order of a video encoder (Amazon and B&H). Long story short, I went with B&H because--while the price on Amazon was originally cheaper--I paid less as I don't have to pay taxes and I don't have to pay for shipping to get it here on the same day (free two-day shipping compared to $20+ two-day shipping).

I've used B&H many times before. I wanted to check multiple places to make sure I was getting the best price. I'll save myself the time next time and just shop on B&H!

I recieved a defective battery so I opened a return RMA and sent the battery back, I never got a refund. I used thier return shipping lable, the item was delivered with a signature and they will not refund the payment. Been fighting with them for 4 months and I give up. It's not the $10 its the principle of the matter. They should stand behind thier products and do the right thing. Update: Thats great, this has been going on since July 2022, I show proof that the item was returned and they just fought me, denying my refund over and over, until thier bad customer service practices are exposed publicly by my review, then all the sudden they take notice and finally refund me. If no one was watching, they never would have refunded me. It probably cost them way more than $10 in labor for all the months or fighting me and denying my refund for 4 months, certainly wasted a ton of my personal time, ALL OVER $10. Its not the money but the principal. I won't be shopping there again, EVER!

I'm new to the video world and need a lot of gear, of course, and a friend and pro photog Robert Young, insisted I look at B&H. Best advice I could've gotten. B&H reminds me of Apple, in that they not only sell you the best gear, but they have support people who are knowledgable and willing to explain things to newbies like myself. 30 years in the music biz and I'm just now discovering video. Thanks, B&H.

I've purchased MacBooks, cameras, and accessories for both photo and computer products. Prices are excellent, shipping is fast, and the website is very easy to navigate. Excellant company to deal with!

I could recommend your site to anyone and have no reservations. There is always a nitch here and there if you have the time and patience to find them, however, time is of the essence at work, I'm the only I. T. Person in a medium size company. I have to find what I need and be confident that I have a fair supplier. Not only that if, and I mean if, i have a problem I know where to go back to. Thank you To All at B & H.

Overall, B&H is great for professional photographers and videographers. I live in Europe and unfortunately I pay A LOT of taxes and shipping cost. But I haven't found anything else yet that matches this store's variety of products and quality service!

I chatted with two specialists, one in Film (to get information) and one in Customer Service (to correct an order mistake I made). Both were quick and excellent, especially since the New York folks were running up against shabbat closure time..

I love shopping at B&H, they are great with the products they sell in person as well as on the Internet plus fast and free shipping! However, honestly I am not sure about their customer service, I just hope its also great, but I have never yet dealt with their customer service, and in retrospect its great in itself!