• Bigbigmart

Bigbigmart

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Overview

Bigbigmart.com has a rating of 3.3 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. Bigbigmart.com ranks 67th among Discount Shopping sites.

  • Service
    12
  • Value
    11
  • Shipping
    11
  • Returns
    11
  • Quality
    11

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
11
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How would you rate Bigbigmart?
Top Positive Review

“Easy to assemble!”

Kristie D.
11/11/23

Love this rack! We use it for my husband's work uniforms and boot so he has more room in his closet. I actually just ordered another one to use for hanging my shirts to dry. It's super easy to put together.

Top Critical Review

“Impossible to Buy Anything”

Gene L.
7/1/24

It was impossible to buy anything. First, the company website crashed my order. The explanations were two: my email was locked and I maxed out on my transactions in the past 24 hours. Second, no one responded to my four phone calls and recorded messages. Third, no one responded to my four website emails. Fourth, no one responded to my email via regular transmission. It is a miracle that the company is still in business. The firm tries so hard to prevent sales and drive customers away.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user genel220
Washington
1 review
0 helpful votes
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July 1st, 2024

It was impossible to buy anything. First, the company website crashed my order. The explanations were two: my email was locked and I maxed out on my transactions in the past 24 hours. Second, no one responded to my four phone calls and recorded messages. Third, no one responded to my four website emails. Fourth, no one responded to my email via regular transmission.
It is a miracle that the company is still in business. The firm tries so hard to prevent sales and drive customers away.

Products used:
I tried ordering a Westinghouse power washer.

Service
Value
Shipping
Thumbnail of user vesh1
Michigan
1 review
0 helpful votes
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May 1st, 2024

Would give 0 stars if I could.
I bought an AC from this website and I got an email a week later that I was being refunded because of the manufacturer was going to delayed in delivering the AC unit. I never got my refund and it's been over a month. Called multiple times and never got an answer to my voicemails or an answer in general. Emailed multiple times. Messaged them through their website and refund form. NO ANSWER. Got scammed out of $150. Utterly disappointing and disheartening. DO NOT BUY FROM THIS COMPANY!

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Thumbnail of user stores11
Bigbigmart S. – Bigbigmart Rep

We apologize for the inconvenience you've experienced. We're sorry for the lack of communication and the delay in processing your order. Please email us at cs@bigbigmart.com with your order number so that we can promptly address this issue.

We appreciate your understanding and cooperation.

Thumbnail of user andreyr23
California
2 reviews
2 helpful votes
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January 12th, 2024

Don't waste your time with bigbigmart.com I ordered a portable car battery charger from them, to only have my money refunded after 8 days of silence. Yes, the selling price was the best on the market, but as it often happens it was too good to be true. The retailer does not have an option to pay with PayPal. My only hope that my credit card information wasn't stolen from me in the process.

Thumbnail of user stores11
Bigbigmart S. – Bigbigmart Rep

We apologize for the inconvenience you've experienced. We're sorry for the lack of communication and the delay in processing your order. Please email us at cs@bigbigmart.com with your order number so that we can promptly address this issue.

We appreciate your understanding and cooperation.

Thumbnail of user kristied59
California
1 review
1 helpful vote
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November 11th, 2023

Love this rack! We use it for my husband's work uniforms and boot so he has more room in his closet. I actually just ordered another one to use for hanging my shirts to dry. It's super easy to put together.

Tip for consumers:
I like it!

Products used:
Garment Rack

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Value
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Thumbnail of user stores11
Bigbigmart S. – Bigbigmart Rep

Thank you for your wonderful review! We're glad to hear the rack is helping to organize your husband's work uniforms and boots, and that you've found it easy to assemble. It's great to know you've ordered another one for your shirts. We appreciate your support and hope the racks continue to serve you well!

Thumbnail of user shelbyb266
Florida
1 review
3 helpful votes
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October 9th, 2023
Verified purchase

Love this set! I bought the service for eight and it's worked out great. The speckles are pretty faint (I tried to get a picture up close) so unless you're looking closely, they do look like mostly beige, but regardless I think they're great. Good weight to them, love the ceramic feel. Highly recommend!

Tip for consumers:
very good

Products used:
Dinnerware Set

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Thumbnail of user stores11
Bigbigmart S. – Bigbigmart Rep

Thank you for your kind review! We're thrilled to hear that you're enjoying the service for eight set. The subtle speckles and ceramic feel are some of our favorite features too. We appreciate your recommendation and hope you continue to enjoy using it!

Thumbnail of user kevins3506
Florida
1 review
0 helpful votes
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November 1st, 2023

Wow this was a lot nicer than I expected. Solid hard plastic liner - looks like it's a flower pot almost - and a quality woven thick wicker base and lid. The lid stays secure with a drop down small rim-guide, and the wicker is thick enough that you don't see through any of the weave - which is different than many cheaper baskets. Looks great and high quality.

Tip for consumers:
Very nice!

Products used:
Trash Can

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Thumbnail of user stores11
Bigbigmart S. – Bigbigmart Rep

Thank you for your review! We're thrilled to hear that the quality of the product exceeded your expectations. The solid hard plastic liner and thick wicker base and lid are designed for durability and aesthetics. We're glad you appreciate the secure lid and the non-transparent weave. Enjoy your new, high-quality basket!

Thumbnail of user gizepm
Arizona
1 review
3 helpful votes
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September 15th, 2023

Quite impressed so far the only hardware necessary to assemble was acorn nuts. The screws were simply the metal that had been threaded and 4 wheels. The drawers are easy to assemble to disassemble so if we ever wanted to store it completely collapses but as assembled seems very sturdy. Only issue is no stops on back which can be good if you want access from either side. Removable stops would be helpful to allow drawers to be kept from going back beyond unit.

Tip for consumers:
GOOD

Products used:
File Cart

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Thumbnail of user stores11
Bigbigmart S. – Bigbigmart Rep

Thanks for choosing us. If you have any questions about the product, refund and return or other problems. Please contact us, we are always ready to help you.

Thumbnail of user lesiar1
Florida
1 review
3 helpful votes
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October 17th, 2023

The instructions are simple. The box snaps together and only a dozen or so screws are required to complete the project. Love that the top can be used for extra seating. We are able to store 4 sets of chair cushions and two pillows for the outdoor seating we have.

Tip for consumers:
very good

Products used:
Deck Box

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Thumbnail of user stores11
Bigbigmart S. – Bigbigmart Rep

Thank you for your review! We're glad to hear you found the instructions simple and appreciate the extra seating provided by the top. It's great to know you're able to store multiple sets of chair cushions and pillows with ease. Enjoy your organized outdoor space!

Thumbnail of user karynd40
Arizona
1 review
5 helpful votes
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September 19th, 2023

This is the best, and the sturdiest card table ever! I will be using it as a craft/puzzle table. It is perfect size. Easy to wipe down and I can use it outside too! I love it! The only thing is when I put each side of the legs up only one leg on each side latched(see pics) I really had to use some muscle to get the other two to latch but they finally did, however, I am still trying to figure out how to get them to fold back down! Anyone have any ideas? I would actually buy another one of these for outside if I can figure out how to get the legs down that way if will be easy to store in shed. Buy it you will not be sorry! I will never buy a card table again after getting this table. I may need someone stronger to help me get the legs down the first time or two but after that it should be fine. Great find!

Tip for consumers:
Perfect

Products used:
Folding Tables

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Value
Shipping
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Thumbnail of user stores11
Bigbigmart S. – Bigbigmart Rep

Thanks for choosing us. If you have any questions about the product, refund and return or other problems. Please contact us, we are always ready to help you.

Thumbnail of user davev578
California
1 review
3 helpful votes
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October 12th, 2023

Its a great set. Not too much I don't need,durable, and hood looking. The only flaw is the heat doesn't seem to be even. But its still new so I'm trying to get that it right. It might be me.

Tip for consumers:
good

Products used:
Cookware Set

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Thumbnail of user stores11
Bigbigmart S. – Bigbigmart Rep

Thank you for your feedback! We're glad to hear you find the set durable and stylish. Regarding the heat distribution, it might take a bit of time to get used to. If the issue persists, please let us know, and we’ll be happy to assist further.

Thumbnail of user atomd1
New York
1 review
1 helpful vote
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October 22nd, 2023

This rack was great. The pieces are all well polished and well built, and adding a couple modular pieces alongside it, it has been a great kitchen pantry for a kitchen without any.

Tip for consumers:
Perfect

Products used:
Shelving Rack

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Thumbnail of user stores11
Bigbigmart S. – Bigbigmart Rep

Thank you for your review! We're delighted to hear that you found the rack well-polished and sturdy. It's fantastic that it has served as a great addition to your kitchen pantry, especially with the modular pieces. Enjoy your organized kitchen space!

Thumbnail of user bethm946
Florida
1 review
5 helpful votes
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September 14th, 2023

Just a little light kids could push it easily, but overall good material, easy to assemble and great price for it..

Tip for consumers:
great

Products used:
Storage Cabinet

Service
Value
Shipping
Returns
Quality
Thumbnail of user stores11
Bigbigmart S. – Bigbigmart Rep

Thanks for choosing us. If you have any questions about the product, refund and return or other problems. Please contact us, we are always ready to help you.

Thumbnail of user jasonm3289
Florida
1 review
6 helpful votes
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September 14th, 2023

They seem decently stable I just don't know if they're gonna be able to handle the way that they said in the description. It works for me.

Tip for consumers:
good bigbigmart

Products used:
Storage Shelving

Service
Value
Shipping
Returns
Quality
Thumbnail of user stores11
Bigbigmart S. – Bigbigmart Rep

Thanks for choosing us. If you have any questions about the product, refund and return or other problems. Please contact us, we are always ready to help you.

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From the business

Corporate Information
BIGBIGMART LTD
UK Address: 7 CORONATION DEPHNA HOUSE
LONDON
UNITED KINGDOM
NW10 7PQ
Registered in UNITED KINGDOM, Number 13416880
Phone: +44 33 3303 4517
US Address: 17224 S. Figueroa Street, #E9881 Gardena, California (CA) 90248, USA.
Phone: +1 ‪(909) 529-1999
Email: cs@bigbigmart.com
Thank you for choosing BigBigMart.com as your preferred online shopping destination. We are dedicated to exceeding your expectations and look forward to serving you with the utmost convenience and satisfaction.

Business History

Welcome to BigBigMart.com! We are delighted to introduce you to a reliable and convenient e-commerce platform. At BigBigMart.com, we are committed to providing the best online shopping experience for our customers.
BIGBIGMART LTD
UK Address: 7 CORONATION DEPHNA HOUSE
LONDON
UNITED KINGDOM
NW10 7PQ
Registered in UNITED KINGDOM, Number 13416880
Phone: +44 33 3303 4517

Company Representative

Thumbnail of user stores11
Bigbigmart S.
Bigbigmart LTD
Typically does not respond to reviews
An exciting place for the whole family to shop. - Online Convenience Shopping.

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