Despite the situation of covid around, I received the tidy bike tent right on the shipping time. It's completely a great and useful product... I wouldn't have minded paying a few bucks more for this product. THANKS.
I read some of these previous reviews before I ordered a bike from them.
The price was really competitive, so I took a chance because I also looked at their rating on the BBB website (I'm Old School) and it's A- and it also says they are in business for 21 years so I figured you can't stay in business that long with a good rating so it seemed fine.
I ordered the bike on a Wednesday. It was delivered in 9 days.
It was exactly what I ordered, matched the photo and it arrived without any damage.
Buyer beware. Sub-Park bike quality, which they can get away with because all sales are final. My husband got the bike less than 2 months ago and, after light/normal riding, numerous parts have come loose. There is nothing we can do about it.
Ordered a electric dirt bike in May. Held charge till June then it went threw (about 3 weeks). Figured it was because it was on back order till 6/15/2020. Well here it is 7/25/2020. Still no bike. Also no answering phone calls or messages or even the 10 emails they I've sent cause they say I will get a quicker response. But still nothing. At this point I'm ready to get money back. Son will have outgrown it. Anyways would not order from them at all. Think I was scammed.
Short responses from their customer service team, horrible communication, passive aggressive, and tells you your product is shipping over and over only to find out they never planned to ship bc it was never in stock. This place sucks.
Customer ordered on April 16th.
We emailed the customer on April 27th.
Here is what we said to the customer:
Apr 27,2020 10:57:39 PM
Hello Lance, Due to circumstances beyond our control, the Schwinn Wayfarer Men's 7 Speed Retro Style City is out of stock and no longer available. We have therefore cancelled your order.
We don't see any other notes in the order reflecting what this customer is saying. We think with the way things are, he received an appropriate timely response.
I previously ordered a bike frame from them and while it did arrive with a scratch they had a great price. After that bike got stolen I ordered the same frame. Aside from order confirmation didn't receive any update for almost 3 weeks but when I checked the order status on their site it said it had been drop shipped so I went ahead and ordered the rest of my parts. Next day I get an e-mail saying the frame was sold out and they were cancelling the order. Why wait that long? Why have the status say drop shipped if that means nothing? They should either define that drop shipped doesn't mean anything or leave a more general status like "ordered".
They sell bicycle related stuff. Like a lot of web merchants today, a lot of their merchandise is drop shipped so you always get the most current product available. That's a good thing unless you want last years model for some reason. The prices are extremely competitive. The have a real person during business hours answer the phones, otherwise they have a chat thing and you can leave a chat or voice message. I had to leave a message once but they called me back with an answer to my questions. They carry big brand name stuff and a few brands I've never heard of. I received a tracking number when my bike gloves shipped. There is a discounted items section with what seems to be closeouts and demo items. I think the best part of their stuff is the clothing but they have a huge list of categories.
Used bikemania for years needed to get some non flat air tires and jeff went out of his way to look into foind my older purchases and even called other suplliers the best
I would give a -0 if I could. I ordered 2 bikes. I received the first one and it was broken/welded wrong and never received the second one. They NEVER answer their phone and will NOT EVER call you back, sent emails over 2 months period of time and any email I did receive back, which were very few, just repeated questions they had asked me before and claimed they were waiting to hear back from their distributor about the broken bike and the bike I never received they claimed they couldn't get in touch w/UPS to find out what happened to the bike because they weren't answering their phones. After 2 MONTHS of sending NUMEROUS calls & emails, I had to get a second party involved to get my money back from these SCAMMERS! PLEASE DO NOT DEAL WITH THIS COMPANY! BAD BAD BAD! If you order from them and something goes wrong you can't say you weren't warned. As for all the good reviews out there, you really got lucky!
I've been looking for a website that sold Tout Terrain Child Carriers. They had just what I needed. Looks like they have a number of hard to find brands. A good place to start a search.
Overview
BikeMania.biz has a rating of 4 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. BikeMania.biz ranks 4th among Cycling sites.
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- Butler, New Jersey, United States
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Business History
We sold them from the trunks of our cars, at bike events and on auction sites.
A year later, we had rudimentary web site offering 10 items for sale.
Over time, we blossomed into a comprehensive bicycle catalog with over 5.600 products for you to choose from.
They range from trusted major brands to unique and hard to find specialty products.
From the beginning, we were determined to deliver high quality products and affordable prices.
And we will continue to add products that bring real value to our customers.
Thanks for shopping with us.
Now get out there and Ride - great for your body - great for your sense of inner peace!
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Hi Shawn,
We do apologize for this. When we have a back order date, it's because our distributor gives us that date and the manufacturer gives the date to the distributor and that's the date we post because that's the date it's expected. We don't try to fool anyone. We're simply using the information we're getting. The dates change and we do inquire back to our distributor for date changes to see if they have any new information for us so we're constantly in contact with them. Those bikes did eventually come in but then were out again within a week, so timing is playing an important part of the Covid era.
We accept that we are much slower in shipping and responding to customers, than the service we had become accustomed to providing, however, we have become so inundated with emails and phone calls that our shortened staff with some working from home we are working hard to keep up with the demand of a lot of people who want items where the supply is shorter than the demand.
We had refunded Shawn in full as requested.